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Tail Light Replacement?

10K views 16 replies 6 participants last post by  Dsgray16  
#1 ·
The tail light on my CPO 2019 V90 is partially not working. According to the technician, this is because water has found its way into the light compartment. The dealership is quoting $1270 to do the repair/replacement and saying it's not covered by the Volvo warranty. I have the 5 year CPO and 10 year Platinum coverage. 2 questions:

- is this the kind of thing that should be covered? The policy does exclude "light bulbs" and damage caused by water but this seems more like an electrical issue resulting from a flaw in the tail light compartment - it ought to be water-tight.

- assuming I lose the warranty point, does $1270 seem right? I was surprised at how high that was.

Thanks,
 
#4 ·








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#5 ·
For what it's worth, I got around to bringing the CPO 2019 V90 I bought at the end of November with 19k miles on it to a local dealer. I came with a laundry list of items, including the tail light having water in it, and they took care of everything for me under warranty (front brakes replaced because they were warped, tailgate handle replaced because it was loose, sunroof gasket replaced, tail light replaced, did a hard reset of the car to get the stop/start function working, and reset the transmission to let it relearn shifting behavior).

This was at North Point Volvo in Alpharetta. I didn't buy the car there, so they easily could have told me some of it wasn't covered or told me to go back to where I bought it, but they took care of me.
 
#6 ·
I think technically it wouldn't be covered under one of the weather stripping/water damage clauses, but I'd think they could have written it up different and got one by Volvo. If they wrote it up with water damage than it's unlikely Volvo would do the claim.
 
#9 ·
See, I've been debating on whether or not to get the CPO extension, but it has so many exclusions versus the original warranty for the things that I expect to age that it basically becomes "power train and Sensus" insurance. But my experience with the local dealer was pleasant enough that I'm considering it again.
 
#10 ·
I'd disagree with that... there are really very few added exemptions... A good chuck of the paragraph is for things the car doesn't even have like solar panels, sealed beams (well there might be a few of those depending on the year), and manual transmission bits. But items that fail due to weathering are on there and frankly make perfect sense to be on there. Volvo can't force people to park in a garage out of sunlight and that's what can cause quite a bit of the breakdown of glues and seals and rubber bits.
 
#11 ·
PLATINUM EXCLUSIONS* Brake linings, brake drums and rotors, disc brake pads, standard manual transmission clutch friction disc, pressure plate, pilot bearing, throw-out bearing and arm, air bags, solar-powered devices, glass, lenses, sealed beams, body parts and/or panels, weather stripping, trim, moldings, lock cylinders, tires, wheels, all batteries except hybrid/EV/hydrogen high-voltage batteries, light bulbs, upholstery, paint, bright metal, freeze plugs, filters, heater and radiator hoses, exhaust system, catalytic converter, shock absorbers, work such as front-end alignment or wheel balancing (except when required in conjunction with a mechanical breakdown), safety restraint systems, audio/security or other systems not factory installed, or vinyl and convertible tops.

Many of the strike out items aren't covered under new car either. And while I left things like the body parts or panels, they're already covered under the 10 year penetration coverage, so while not covered by CPO they maintain factory coverage.
 
#14 ·
The only stuff not cover is what's in that paragraph and then neglect and damage type things.

I think if you're keeping the car it's too cheap not to buy. I'm astounded by the number of people who pass on it and who plan to keep the car a long time. I feel pretty good about selling a luxury car that needs $4k in non-wear repairs in 120k miles over 10 years.. and if you buy the warranty from Steingold it generally costs less than that. The rest is just good measure in case you get actually unlucky.
 
#15 ·
The only stuff not cover is what's in that paragraph and then neglect and damage type things.

I think if you're keeping the car it's too cheap not to buy. I'm astounded by the number of people who pass on it and who plan to keep the car a long time. I feel pretty good about selling a luxury car that needs $4k in non-wear repairs in 120k miles over 10 years.. and if you buy the warranty from Steingold it generally costs less than that. The rest is just good measure in case you get actually unlucky.
Sure, but everything that has gone wrong on the car so far has been on the list of things excluded from the CPO warranty. So I have an observation bias problem in my dataset.