[matt1122]

I'm confused as to why the doors locked in this scenario.

 

[Skitruckmaskin]

I'm confused as to why the doors locked in this scenario.

You and me both... But I think something triggered the car into thinking that I was in it, and enabled locks. Then since it thought I was in it, went into a "protected" state whereby entry was not allowed, as it could be unwanted intrusion.

 

[partridge]

Seems like a programming bug. Have had BMWs with comfort access for years (dating back to '06), and on my '14 xc60 as well. have left my key in all sorts of stupid places, etc and never had anything like this happen.

Is this something that could be theoretically fixed via software download should Volvo decide to go that route?

I think it has to be unintentional as well. There is no way that a car like this should allow you to lock the keys inside. Maybe it's a bug introduced when they added the close and lock button to the tailgate? All previous volvos I have seen will let you close the tailgate only, you have to lock it manually using the buttons on the regular handles or the fob.

Sent from my iPhone using Tapatalk

 

[koliverkingrey]

I don't know how this system works since I'm still two weeks from delivery, but both keyless start systems with BMW and Toyota will never lock the car with the keys inside. Is that also the expected behavior with Volvo?

I am sure it is rare, however I have owned a few BMW's and few handfuls of Toyota, and it has happened to me. My X5 keys were on the seat a year ago and it locked

 

[remiqs]

This weekend (while away from home skiing with no spare sets of keys with me) my car locked itself with my only set of keys inside, with my phone & wallet inside, while running. The car somehow outsmarted itself, and it must have thought I was inside with the engine running, then locked itself, which then prevents entry AND prevents VOC from doing anything remotely -including remote unlock from the VOC app (apparently for safety reasons). Although if car is confirmed stationary (via geolocation) and idling for a certain period of time, I think Volvo should be able to allow a door to unlock and over-ride this safety feature.

Here's what happened:

1. I loaded up the car from the trunk, left trunk open
2. I opened the driver side door and got in
3. I turned car on manually, placed my phone and keys on the center console near the gear shift knob, then got out of car
4. I closed the driver side door and left car running to grab something else to throw in trunk
5. I loaded more stuff then pressed the rear hatch "close" button
6. When I walked around the to get in, all doors had locked with my only set of keys inside
7. I went inside (luckily the house was still unlocked) and downloaded another VOC app on an iPad, logged-in and attempted remote unlock, but could not do to vehicle "being in use"
8. I called VOC, they tried to send a signal (probably the EXACT same signal I was attempting to send, and could not remotely do anything to the vehicle"
9. They said only option was to call for a tow truck to pop the lock.
10. Talked to a supervisor and they said that this had NEVER happened before
11. Tow truck came 45 minutes later and popped the lock

Has anybody else ever been locked out of their car with it running and the keys inside? Just bad luck? Did I do something wrong? I held on to the key FOB for dear life all weekend after this.

Soooooo, this happened to my wife this morning! She got into the car (2016 XC90 Inscription, purchased 2 weeks ago), cranked it up, placed her phone with key in the center console. At this point she went back in the house to grab her back pack, and BAM......CAR LOCKED WHILE RUNNING! Tried all ways to open the car, no go. Good thing this happened at the house so we had access tot the spare key. Kinda concerning, but I feel it may have something to do with the cell phone/interference something along this line. Hopefully somebody can make sense of this.