If they apply it, its just a sealant. I have seen other car forums where they give it to you for "free" and reapply every 6 months. Cost is added to the bill of sale hidden in the fine print most likeley ( added dealer markup). If you want to apply your own sealant then decline it. Otherwise you will need to come back and have it reapplied. I wouldn't waste my time bringing it back to the dealer for that. Look around, plenty of info on Autopia,Autogeek and Adams forums.

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Exactly, they are literally billing you for applying a sealant from some random company.

Autopia is amazing.

 

Skip it and get the car corrected and coated by a legit detailer. Dealer's can't even wash a car without swirling the paint, how good can they be at applying any sort of protectant?

 

BINGO!

 

It's snake oil for excuse to mark up. Take off the the "cost" from your price negotiation.

 

The good ol' "rust and dust" package.

 

In the interior also? What about CleanZone then?

 

I am not sure that I want this stuff. He says that it is no additional charge, so if I decline it, there won't be a price cut. I have researched it online, and the ZAKTEK company appears to be owned by Berkshire Hathaway. The dealership is Crest Volvo in Dallas, TX. Interestingly, I think that this dealership is also owned by Berkshire Hathaway.

LOL you are right. Very astute. There is a cost for it somewhere, so I'd find out what it costs to have it put on, say if your car wasn't new, and then deduct that from the price.

 

If it is, indeed, no additional charge then it’s probably a good thing. Some dealers do offer “free extras” to distinguish themselves from their competitors at little cost.

Some people here are extremely particular about their paint protection but most of us just want our car to be clean and shiny without any obvious paint damage, swirl marks etc.

If it were me I would carefully look over my agreement to see if they are actually charging me hidden and unexplained fees and I would ask to inspect other cars that they’ve sold and applied the sealant. You’ll then get a sense of whether or not they do any damage during application.

Just my .02.




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My experience with friends/acquaintances who've spent LOT$ OF MONEY on sealant$ $eem$ to be they work quite nicely when applied by profe$$ional$...lo entiende?

 

It's only ADP (additional dealer profit). Tell them you don't want it and to remove the price or move on to another dealer.

 

Pick one, alot cheaper and way better.

https://www.autopia-carcare.com/cquartz-reload-spray-sealant.html#.W9r4Fy2ZO34

https://www.autopia-carcare.com/gyeon-q2m-cure.html#.W9r4uS3Gy34

https://www.autopia-carcare.com/cosmic-spritz-polish-angel.html#.W9r5QC3GyS4

 

I am truly appreciative of all of the good advice and responses to this perplexing issue. I really wish there were a way to give a "thumbs up" or "thanks" to responses posted on this forum. It's too bad that capability doesn't exist here.

I am very reluctant to let an 18 year old kid buff, clean, and spray some "protectant" on a brand new $72,000.00 Volvo that just came off the truck. I just have seen too many things messed up before, even thought the dealership may have good intentions. A lot of new swirl marks on a car with 4 miles on the odometer is not really what I'm looking for.

I think I'll ask the dealer to not apply this "ZAKTEK" to the exterior and interior of the vehicle, and just unload it from the truck, and let me come pick it up. I'll also ask him if I can look at other new Volvo's at the dealership that have the "ZAKTEK" applied.

I really do want to thank everyone for their help. Hopefully this info will help some other prospective Volvo owners who have the same question about "ZAKTEK"

 

Any professional detailer will always recommend new cars always be delivered directly to them, an not have the dealer touch it at all. From the factory alot of cars actually come in very well, Volvo, Porsche an Toyota especially. In the detailing world when the dealer gets a hold of it, it is know as DISO or Dealer installed Swirl Option. In my many years of detailing I can count on one hand how many dealerships properly corrected/finished down a car (One of the best was a Honda dealership and one of the worst was Ferrari Direct, so no labels don't mean anything just for reference.)

You definitely made the right call.

 

DISO or Dealer installed Swirl Option...THAT'S ironic...​

 

Again, thanks everyone for the input and ideas. Very insightful information. I do have an update.

I've told the salesperson that I really don't want any exterior or interior ZAKTEK on my new Volvo. I want it as is, just off the truck from Sweden. He agreed. Perhaps I should be there when the XC90 T8 is unloaded from the truck, just to be sure.

I did get the idea that what is going on, is that they apply the ZAKTEK for free to all new vehicles, then try to get you to buy the repeat applications and extended warranty for chips, paint blemishes etc., and free detailing every 6 mos. for some price (maybe $399 or $499, I don't know).

 

Again, thanks everyone for the input and ideas. Very insightful information. I do have an update.

I've told the salesperson that I really don't want any exterior or interior ZAKTEK on my new Volvo. I want it as is, just off the truck from Sweden. He agreed. Perhaps I should be there when the XC90 T8 is unloaded from the truck, just to be sure.

I did get the idea that what is going on, is that they apply the ZAKTEK for free to all new vehicles, then try to get you to buy the repeat applications and extended warranty for chips, paint blemishes etc., and free detailing every 6 mos. for some price (maybe $399 or $499, I don't know).

oh yeah this is the same ole trick as etching your windows and then trying to sell you some security protection package.

All of this bull**** would dry up overnight if we had corporate stores like they have in Europe. Volvo would never let this **** fly if they had control of the sales process. You don't see them hawking this **** when you do an OSD.

 

Never agree to or accept ANY coating, application, protectant, film or tint from a dealer.
For one, if they do it in house, it's almost always a sub-par job using marginal material and technique. In the worst case, it's just short of being a butcher job.

I've only seen premium exotic and luxury dealers get this right and all they do is sub-contract it out it to a specialist and then they add their mark-up to the service you could have sourced yourself for from the same vendor for 30%-50% less.

Tell them you want the car as is in delivery state. No prep! Don't even remove the plastic! Take the car to a well recommended detailer and let them assess the paint quality, thickness, and finish. You'll want them to do a full paint correction (guaranteed you'll need it) but the detail will probably want you to hold off a few weeks / month to allow the paint to fully cure (depending on manuf. date).

After they paint correct and detail it, let them know you want the paint and wheels ceramic coated.

 

Never agree to or accept ANY coating, application, protectant, film or tint from a dealer.
For one, if they do it in house, it's almost always a sub-par job using marginal material and technique. In the worst case, it's just short of being a butcher job.

I've only seen premium exotic and luxury dealers get this right and all they do is sub-contract it out it to a specialist and then they add their mark-up to the service you could have sourced yourself for from the same vendor for 30%-50% less.

Tell them you want the car as is in delivery state. No prep! Don't even remove the plastic! Take the car to a well recommended detailer and let them assess the paint quality, thickness, and finish. You'll want them to do a full paint correction (guaranteed you'll need it) but the detail will probably want you to hold off a few weeks / month to allow the paint to fully cure (depending on manuf. date).

After they paint correct and detail it, let them know you want the paint and wheels ceramic coated.

This is spot on, if I could sticky that quote I would.

Your either going to pay 3x the price if the dealer subs it to do it right or it won't be done right. The odd's of a Pro working for a dealership is less then 10%, maybe more in the winter for side work though.

 

^^^If you're already ceramic coated, yes, then there's an exception. The dealer can't really do much to botch up the coating - but trust me, they'll probably find a way to.
"Oh we thought we saw a little scratch, so as a courtesy we unleashed our club handed lot boy with a Rupps orbital set to berserk, and let him burn through your clear coat and paint with an aggressive buffing job."

 

As a Buddy of mine, who used to sell vehicles, they called it Mop and Slop.....