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Volvo Cars App - Notifications

11K views 55 replies 10 participants last post by  Mln80  
#1 ·
Just looking for a little help since I do not seem to be getting any from Volvo. On the notification page at the bottom, is anyone else getting "Opps, something went wrong. Try again later.
Also on the diagnostic page, what does yours say under the category Your Volvo?
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#2 ·
I have version 5.29.1 (via Google Play/android) and not having that specific issue. The only suggestion I can make is when you find a working version, keep it there until it stops working.

Ive followed that idea and has kept things consistently working.
 
#3 · (Edited)
Mine has the same things yours does. All the functions of the app work fine. Can start, warm, lock, track. Assume yours does too? Correct car shows every where else.
I think all it really means is Notifications don't work. I just noticed I have "Alert me if the car is still unlocked after 30 minutes". It doesn't notify me.
I see you have an Android. Need someone with an iPhone and the latest version of the app to check. I can install it in my wife's iPhone.
 
#5 ·
Mine has the same things yours does. All the functions of the app work fine. Can start, warm, lock, track. Assume yours does too? Correct car shows every where else.
I think all it really means is Notifications don't work. I just noticed I have "Alert me if the car is still unlocked after 30 minutes". It doesn't notify me.
I see you have an Android. Need someone with an iPhone and the latest version of the app to check. I can install it in my wife's iPhone.
Your right, none of my notifications work any more. I also think like mrt1321 said, the last time every thing worked properly was version 5.29.1. When I bought the car they all worked. For a wile the electricity to fuel % stopped working but came back. Think it's wrong though. My average speed has always been way low. Drove on the high way 70mph for a half hour, average speed showed 48mph. Around town shows 14mph or so and most of the time I'm doing 40-50. Think it only reads like your last 2 minutes of driving. That's about the speed I am at just before pulling into my driveway. Still trying to figure out what should be in Your Volvo under activity in the diagnostic list.
 
#10 ·
I have android v5.32.0. I also get the "oopsie" ab the bottom of the consent . Up till mid last week my Statistics page was not showing a summary of the usage from the last 7 days. I have the T8 so it is nice to see percentage of what was on electric vs ICE. Last update was Oct 23rd now that I did some digging and it aligns with about when the statistics started working again. I had called them about a week earlier to report it and they had me log out, remove and reinstall, then log back in with no change at that time. My notifications work but most are turned off. My car is in the garage most of the time and when I am at work I lock it from the trunk after removing my laptop bag. Living in a large city I never forget to lock the door when out and about...ever.
 
#14 ·
Looks like someone pushed out a test version which shouldnt have been released. To be on the safe side I'd turn off auto update @BeachBoy .

I just checked to see what version was listed in the play store and looks like they reverted it back to 5.32.0.
 
#16 ·
I did all that and more. Deleated app, reinstalled app, deleated phone, reinstalled phone, deleated on call account, reinstalled on call account, factory reset, white line button reset, defroster button reset, 2 different android phones, brought to dealer, dealer did full reinstall of all software, dealer checked transmitter. A big fat NOTHING.
 
#18 ·
My Volvo app has so far never given me the notifications I have selected. I've checked all permissions, settings, reinstalled, relogged, etc. I know it is capable... Because I actually do get app notifications that the vehicle has a software update available and completed install. That's the only one though. Weird.
 
#20 ·
Just updated, also no change. I do see in the app description "Email us for problems!" So I did and shared this post and explained why I'd like it. Also which phone I have.
Can't believe I am actually asking someone to make their app notify me. LOL
internation@volvocars.com was the address if anyone else wants to drop a line.

Going to install on wife's iphone tonight and see what happens.
 
#23 ·
Ya there the ones that told me to try all that other garbage I posted earlier. They are really no help. I bet it has something to do with the same app being used both with the sensus and Google systems. Coding is probably not compatible. Have to wait and see. Hate having to go out side to see when my car is done charging or if it gets interrupted.