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Sunroof can be expensive

7.5K views 39 replies 17 participants last post by  Old Reliable  
#1 ·
As a result of the California rains my 2018 XC60 got soaked and the sunroof leaked. I have those floor protectors that my dealer convinced me to have. As a result I was not aware of the incoming water with resulted in $7036.87 worth of damage. This is NOT covered by the extended warranty because it is NOT the car's fault (per my dealer). .

My dealer says it is my responsibility to ensure that the sunroof drains are kept clear (who knew?) I can't find anything that tells me how to inspect the drains or how to clean them. The service rep admitted that this sort of problem is common with Volvos. If so, why doesn't the shop ask if you'd like the drains checked. I have never been asked.

This is a problem that anyone with a sunroof should become aware of. My wife had a Passat whose sunroof failed many years ago ... under warranty. Her dealer's advice was to stop parking under trees. At least with the Passat there was a class action lawsuit regarding faulty sunroofs which she was a party too. We netted $16 from the settlement (the damage and repair cost us $4k.

Watch your sunroof.
 
#2 ·
Unfortunately, your Volvo dealer told the truth, this is a common problem with the XC60 model


 
#4 ·
As a result of the California rains my 2018 XC60 got soaked and the sunroof leaked. I have those floor protectors that my dealer convinced me to have. As a result I was not aware of the incoming water with resulted in $7036.87 worth of damage. This is NOT covered by the extended warranty because it is NOT the car's fault (per my dealer). .

My dealer says it is my responsibility to ensure that the sunroof drains are kept clear (who knew?) I can't find anything that tells me how to inspect the drains or how to clean them. The service rep admitted that this sort of problem is common with Volvos. If so, why doesn't the shop ask if you'd like the drains checked. I have never been asked.

This is a problem that anyone with a sunroof should become aware of. My wife had a Passat whose sunroof failed many years ago ... under warranty. Her dealer's advice was to stop parking under trees. At least with the Passat there was a class action lawsuit regarding faulty sunroofs which she was a party too. We netted $16 from the settlement (the damage and repair cost us $4k.

Watch your sunroof.
Want your Auto Comprehensive Insurance cover the loss ?
 
#10 ·
This is NOT covered by the extended warranty because it is NOT the car's fault (per my dealer). .

My dealer says it is my responsibility to ensure that the sunroof drains are kept clear (who knew?) I can't find anything that tells me how to inspect the drains or how to clean them. The service rep admitted that this sort of problem is common with Volvos. If so, why doesn't the shop ask if you'd like the drains checked. I have never been asked.
1. Ask the dealer to show you in the owner's manual where it says that you should clean those drains
2. Ask the dealer to show you instructions on how to clean these drains
3. Ask the dealer how they will remove the rear part of the sunroof to clean the drains

Search the forum, for SPA vehicles there are many topics about this problem
 
#19 ·
I don’t remember ever seeing in the owners manual anything about watching or cleaning sunroof drains. The only way I found out about this was due to a clogged drain on my old xc90. Luckily the water that entered the car didn’t cause any electrical problems. It was on swedespeed that I learned how to remove the A pillar trim and clean the tube. I seriously doubt that any Volvo owner that doesn’t visit swedespeed would have a clue about this problem. Not sure what the answer to this is but it seems to be a problem that needs solving without having to go through all of the gymnastics described above.
 
#20 ·
As someone else stated, it's fairly the same design from one manufacturer to another. And I'm seriously not trying to be a smart a$$, but your washing machine doesn't tell you to be aware of the drain and pump located on the bottom of the basin, but it has disastrous results if it clogs too. Same with HVAC condensate lines.
 
#23 ·
I have had problems with leaking sunroofs on multiple cars. I am pretty sure this is a problem on all cars with sunroofs. It was a major problem on my 2013 Mercedes E350, my 1990 FJ62 Land Cruiser, and it is currently a problem on my 2016 Land Rover LR4. And there is really no permanent solution other than closing the sunroof, disconnecting the switch, and sealing it shut with aquarium sealer (which is what I did on my 1990 Land Cruiser).
 
#26 ·
Sunroof drains used to be so simple. A clear hose attached to the sunroof bath tub and let out-down below the frame work in all 4 corners.
Now, all these 25cent engineers has to come up with one solution worse than the other.
Just the rubber grommets that Volvo started to use in A-pillars that rots away allowing the water to pour into the car instead of out of it.
Those same grommets changes the angle almost 90° so when trying to run a wire through from above, you meet patrol in that grommet and might poke a hole or dislodge it if you are too forceful. Or if the grommet has disintegrated, you might start a leak that was not there before.
Also, using a plastic hose that SHRINKS with age was a stupid move, allowing the hose to pull out of the grommet after a few years.
When replacing the grommets, I use a heat gun and stretch out the hose so that it will stay in the grommet with ease.
Back in the days when it was a straight hose running all the way down with extra material poking out, it was no big deal if it shrunk a little.

Anders
 
#27 ·
"Who knew."

Well basicially every sunroof ever has had this issue. It is posted on at least 50 seperate posts here. But many have pointed out the engenerring and time leave a lot to be desired in all models of all manufacturers. The Mitsubishi sunroof is used on hundreds of manufacturers of vehicles. And they all leak at some point or another. Big point with many , including Volvo is that they use a water proof floor carpet and that that water will get trapped and corrode the wires underneath.
 
#28 ·
...
Well basicially every sunroof ever has had this issue....
Not even close. Almost every car I ever had I got a sunroof if available (or even a convertible) I've never had one leak. From my 1986 Dodge Shelby Charger up to my last 10 out of 11 newer cars (2 of which were Volvo S90s)
 
#34 ·
Folks instead of talking too much on the forum without a resolution can someone be brave enough to post a DIY on how to clean the drainage hoses. Possibly there 4 drainage hoses. Two on the front corner and two on the rear corners.

I personally have no issue on my S90 so far but I think cleaning the hoses will save me the hassle in the future.

FYI, the same leak happend on my friend 2018 VW Tiguan. With time, those drainage hose will get clogged.


For folks who have had the issue, can you post which electronic parts got affected when you had the leak. It might be a good idea to cover these electronics with some waterproof cover to give it an extra protection.


Tips: Vaccum the debirs. Then use a Similar pump and thin hose and pump clean water in the drainage carefully.. That should do the trick. You should see the drainage points under tbe car.
Image


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#40 ·
It's kind of ridiculous dealers should. Some of them though just do the bare minimum. What a shame. If the dealership is fed up and wants to do something different and they are sick of dealing with customers and their cars, then they need to be responsible and either sell their franchise or partner with someone who really loves cars and Volvos. Dragging customers through this and all the crazy stories I have read (and they keep getting crazier too), is absolutely ridiculous and it damages the Volvo brand.