Hi all,
I have a 2015.5 S60 that I brought to the Volvo dealer in 2019 (at 80k miles) because it was burning through oil.
The dealership looked at it and told me there were no issues. Since then, I've been topping up the oil myself and regularly servicing at the dealer. (I've brought it up multiple times, but am told there is no issue.)
I recently received the extended warranty letter from Volvo, so I called the number and they were unwilling to help, since my car is now over 100k miles (and since I never got the issue actually fixed).
Just last week, I brought the car to the dealer. They told me I have the oil consumption issue and that I am better off selling the car (or pay $10k myself to repair it). They couldn't offer any goodwill or help in any way.
I then called Volvo corporate back, who is still unwilling to help. I told them I am a lifelong Volvo customer, who buys from Volvo dealers and only services with Volvo dealers, but they did not care.
It seems the best approach is to sell this car and buy something else. Does anyone have any recommended tips on how to approach this with Volvo? Is it impossible to negotiate a discount with the dealer to stay with Volvo? Why should I ever buy a Volvo again?
I have a 2015.5 S60 that I brought to the Volvo dealer in 2019 (at 80k miles) because it was burning through oil.
The dealership looked at it and told me there were no issues. Since then, I've been topping up the oil myself and regularly servicing at the dealer. (I've brought it up multiple times, but am told there is no issue.)
I recently received the extended warranty letter from Volvo, so I called the number and they were unwilling to help, since my car is now over 100k miles (and since I never got the issue actually fixed).
Just last week, I brought the car to the dealer. They told me I have the oil consumption issue and that I am better off selling the car (or pay $10k myself to repair it). They couldn't offer any goodwill or help in any way.
I then called Volvo corporate back, who is still unwilling to help. I told them I am a lifelong Volvo customer, who buys from Volvo dealers and only services with Volvo dealers, but they did not care.
It seems the best approach is to sell this car and buy something else. Does anyone have any recommended tips on how to approach this with Volvo? Is it impossible to negotiate a discount with the dealer to stay with Volvo? Why should I ever buy a Volvo again?