There’s another thread about it. Find another dealer. Software cost is just for a few packages, add some labor. Highest cost was nowhere near that.


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Your dealer is an idiot - total cost is around $190 including labor and tax in WA. So you might want to change the title of this thread

 

...you might want to change the title of this thread

+1

 

I recently had mine done, cost of upgrade for both software upgrade was around $30 each, and about $120 for labour to have both installed.

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It should be one hour labor plus whatever software the car needs. You sure it wasn't $180 and they made a typo?

 

I sure hope so! I left a message this am to sort out...will let you all know!

 

UPDATE - price now $270...as someone above noted they mis-understood that no hardware was needed.
Turns out the nature of the update is tied to the VIN, so price likely to vary...

 

When you get it done post the software P/Ns here so I can just go do it myself.

 

How do you do that?

 

Hook it up to vida, buy software, program. Do it all the time.

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Part numbers are in the accessory catalog..

 

Are they calling it pilot assist 3?

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I am facing a similar weird situation with my local Volvo dealer. This is a very small Volvo dealer, part of a group of imported car dealers. I took my car in today with appointment to get Android Auto update and asked them to do Pilot Assist 2 upgrade also along with it. They don't call me till evening and after I call in the evening, they says that the AA needs a kit which they will be ordering and will fix it when it arrives and says that their 30 year experienced Volvo trained technician says that there is nothing like Pilot Assist Gen 2 upgrade available. I showed them the Intellisafe assist upgrade page on Volvo site along with part number and they say that the part needs to be ordered even without looking up that part and I explained that this is a software part number and doesnt need to be ordered and shipped but they stand on their limited knowledge that their technician has told that they connected the car to VIDA and it has download all the software upgrades available and installed but can't tell me what they upgraded as it is 20 pages long. And the funny part is that they said 'maybe Intellisag assist/pilot assist is upgraded with whole car software upgrade, take it for a ride and check yourself'. Seriously? How can I explain them more better? They don't let me talk to the technician. The nearest other big Volvo dealer is 40 miles away.

 

Rather drive 40 miles to a more competent dealer, I did that with mine. Drove 35 miles to a dealer that knew what they were doing

 

+ 1 Drive 40 miles. these guys suck

 

I did the upgrade on my own, though it took me a while to become comfortable with VIDA. In the end it cost me probably $300+ to get the correct equipment such as an Ethernet to OBD2 connector, an external 12 volt power supply, the VIDA software and a three day subscription. Not for the faint of heart as you could brick your car. It is great that Volvo made the software that is standard on the 2019 available to us. I have had a lot of equipment that was not upgradeable in the past and that is a real bummer.

 

In addition to the Vida subscription, did you have to actually purchase (i.e. pay for) the specific software "parts"?

 

WhT does the PA2 upgrade do? Was it already on 2018 SPA cars?

 

If you attempt this yourself, while doable it is also not as easy as upgrading your computer software. You will need to load VIDA on your laptop running current PC software Win10 works well. Then you will need to register with VIDA and acquire a password. Then you will need to pay for a subscription. VIDA will send you a special password to enter their system. You will find that VIDA is very car specific. You will need the OBD2 connector to ethernet that will connect the car to your computer. Then via WIFI you will be able to communicate with VIDA while your car communicates with the laptop. The program will populate with your specific information. To acquire the software is not a straightforward process. I found it to be cryptic in nature. I had to study for several hours reading the literature that VIDA provides to become more comfortable with ordering software. VIDA technical support will help but they are not geared towards consumers. Once you pay for the software it must be loaded and processed in the car. The car checks itself to make sure it loaded properly. So you will need to make sure you have a good connection across the board. Also you must or should have a 12 volt charging device that provides for clean 12 to 14 volts to keep the accessory battery properly charged during the process. The car Sensus is on during this whole process and needs to be run properly. You are not running the engine so that is not a reliable source for keeping the battery properly charged. I purchased a 100 amp charger associated with RVs to keep everything running. I set the voltage to around 13.5 volts continuous. So there is a lot happening. I saw it as a challenge to keep my mind fresh and maintain my problem solving capabilities at their sharpest. I spent maybe 20 hours total over the 3 days. The actual downloads occurred in about 45 minutes. But I tried probably 5 times before finally understanding how to do it from start to finish. I have a perverse sense of enjoyment. I actually like to take things apart and see how well they were designed and then put them back together. I can tell you that the Volvo XC90 is built like a tank. There is nothing flimsy about build quality. Like good quality Swedish furniture they are put together in a way that does not always facilitate disassembly.

 

can you send the picture or model number for the 100 amp charger ? i really appreciate your help.

 

That's an insane quote. I just did the upgrade on my '17 CC, and it came out to a couple of hundred bucks, software and labor included. I forget the exact amount, but I think it was under $250 for two packages.

 

I'm also disappointed that Volvo is charging for safety updates now. Model 3 owners are getting software-based safety features for free (automatic, over-the-air too!):
https://www.cnet.com/roadshow/news/tesla-lane-departure-avoidance-upgrade/

Sure...Volvo already has lane departure warning, but similarly the features that MY2016/17 are missing are also software-only. Things like these don't help with revenue in the short term, but they will influence future buying decisions for sure.

 

My MY16 is not missing a single safety “upgrade” that is available in the US market. If an owner is missing an upgrade, then talk with Volvo Customer Care to encourage them to educate and push your dealer. Upgrades are not free unless it was missing from the original delivery (e.g., Remote start on T8 in first year).

As Tech explained above, there are differences between updates (typically complimentary or under warranty) and upgrades ($).

The Total Software Updates / Service 2.0 updates are included as part of warranty issue or complimentary as part of the dealer service. Someday these critical module updates can occur over the air but I am in no hurry until it is rock solid. Being remote (80+ miles) from the dealer, I do not want an OTA to brick my only mode of transportation.

Upgrades, on the other hand, are additional features for which Volvo invested and my dealer have installed at my request at a modest fee. I am not aware of any entitlement to free upgrades but it is fortunate that upgrades can be made available provided the hardware is capable of supporting them.

With that said, it is very unfortunate that some dealers’ service centers have to be educated on the availability of upgrades where your car already has the requisite equipment. It is also unfortunate that some dealers’ service centers are overcharging. If there is a problem, a call to Volvo Customer Care can help resolve it.

My money is on a manufacturer that is sustainable and safety-focused.

 

My MY16 is not missing a single safety "upgrade" that is available in the US market. If an owner is missing an upgrade, then talk with Volvo Customer Care to encourage them to educate and push your dealer. Upgrades are not free unless it was missing from the original delivery (e.g., Remote start on T8 in first year).

As Tech explained above, there are differences between updates (typically complimentary or under warranty) and upgrades ($).

The Total Software Updates / Service 2.0 updates are included as part of warranty issue or complimentary as part of the dealer service. Someday these critical module updates can occur over the air but I am in no hurry until it is rock solid. Being remote (80+ miles) from the dealer, I do not want an OTA to brick my only mode of transportation.

Upgrades, on the other hand, are additional features for which Volvo invested and my dealer have installed at my request at a modest fee. I am not aware of any entitlement to free upgrades but it is fortunate that upgrades can be made available provided the hardware is capable of supporting them.

With that said, it is very unfortunate that some dealers' service centers have to be educated on the availability of upgrades where your car already has the requisite equipment. It is also unfortunate that some dealers' service centers are overcharging. If there is a problem, a call to Volvo Customer Care can help resolve it.

My money is on a manufacturer that is sustainable and safety-focused.

+1
While paying for anything is not the ideal situation, the fact that we can pay and acquire features that otherwise would be on newer cars is a god send. I have had way too may products where there was either no path for upgrade or the product was discontinued. So being able to pay for something to keep my car current is really nice. This is a relatively new phenomena. When you update the firmware versus the software there is a potential for things to go terribly wrong. I can understand from a safety and reliability standpoint that Volvo prefers to upgrade in a controlled environment. Tesla's vehicle while complex software wise it is fairly simple from a hardware standpoint compared to a hybrid plug in like the T8. We have not only the components that Tesla has but add to that a transmission, and internal combustion engine with all sorts of stuff. There is a lot going on. We are on our fourth all electric car and find that it is essentially maintenance free other than rotating the tires and checking various fluids. The other side of the coin is that most electric cars are not driven 100,000 miles plus. Not in comparison to ICE vehicles. So we probably have not seen how components really hold up.

 

And remember, they added some stuff like animal detection as an update free of charge. I would love to get all of them free, but I also understand when they charge.

 

My apologies if this is repetitive; however, you may want to send your dealer this info from the "What's New" FAQ section for MY16 XC90s: https://volvo.custhelp.com/app/answers/detail/a_id/9769/year/2016/model/XC90 T8.

Software + Labor costs vary by region but generally average
* $250 for PA2 (IntelliSafe Assist Upgrade); and
* $150 for IntelliSafe Support Upgrades (and some of us have been fortunate our dealer "comped" the software and installation during a routine service for a variety of reasons (e.g., a nice person , good will for inconvenience)

Here is the exact quote for PA2 IntelliSafe Assist Upgrade: from the Volvocars website (https://volvo.custhelp.com/app/answers/detail/a_id/9769/year/2016/model/XC90 T8)

Pilot Assist II upgrade:
If your XC90 is equipped with the Adaptive Cruise Control with Pilot Assist we have released the upgrade for your XC90 to be upgraded from the First Generation Pilot Assist which requires a lead car and functions at speeds up to 30 mph, to the Second Generation Pilot Assist which is our semi-autonomous driving system! The Pilot Assist II system can function at speeds up to 80 mph and no longer requires a lead car to function. If you are interested in adding the feature to your XC90 please refer to the links to our Accessory Website for IntelliSafe Assist and IntelliSafe Assist Upgrade.

Note: Pilot Assist is designed to be a supplementary driving aid and cannot cover all driving situations, traffic, weather and/or road conditions. Pilot Assist is not intended to replace the driver's attention and judgment. Pilot Assist must only be used where there are clearly visible traffic lane side marker lines on both sides of the current traffic lane. In other circumstances there is an increased risk of collision with surrounding obstacles that are not detected by the system. The driver is always responsible for steering the vehicle and maintaining a suitable speed and distance to the vehicle ahead and must intervene if necessary, even if Pilot Assist is being used.

Once PA2 (a/k/a IntelliSafe Assist Upgrade) is installed, then you may opt to have the IntelliSafe Support Upgrades installed: https://accessories.volvocars.com/e...rs.com/en-us/XC90(16-)/Accessories/Document/VCC-515720/2016/T8 AWD (Twin Engine).

The part numbers for a MY16 and MY17 are:
Part No. 32261830 - Application, Run-off road Mitigation+ BLIS™ with Steer Assist and Cross Traffic
Part No. 32261831 - Application, Oncoming Mitigation by Braking

As many people know, dealers are independent from Volvo corporate so their pricing is beyond Volvo's direct control. Nonetheless, Customer Care, at least in the US, can help mitigate attempts at pricing gouging - subject to regional and local labor costs.

Having the work done as part of a regular service or warranty update can minimize additional labor costs. (This has been mentioned before but may be worth saying again.)

I wish everyone (MY16/MY17 owners) the very best at getting these upgrades installed at a fair and reasonable cost. The upgrades can be priceless if needed even once. Hopefully, MY18s will their lone upgrade installed with no issues. MY19 and MY20 already have the features baked into the new models.

P.S.: Dealers seem to get confused about IntelliSafe Assist (hardware + software) with the IntelliSafe Assist Upgrade (PA2 software only upgrade.) https://accessories.volvocars.com/e...rs.com/en-us/XC90(16-)/Accessories/Document/VCC-515670/2016/T8 AWD (Twin Engine). The IntelliSafe Assist hardware and its original software should not need to be re-installed on a car that already has it. If your car does not have IntelliSafe Assist (hardware and software) as original equipment, then this must be installed and it is more expensive (~$1800). The Part Number is 31659452 (Pilot Assist, if not already installed).

 

Intelliisafe upgrade costs at €125 here in The Netherlands



Just received an email from my dealership (Svala.nl) offering the upgrade at €125. Still feels more than what is should be but a lot more reasonable than the amount quoted above! Definitely I am going to have it done.

 

Just received an email from my dealership (Svala.nl) offering the upgrade at €125. Still feels more than what is should be but a lot more reasonable than the amount quoted above! Definitely I am going to have it done.

€125 is actually a good price. I was quoted between $400 to $1800 by different dealers. When I did it on my own, it came up about €125 in dollars including all the license and software cost and also they will add the 30 mins to 1 hour labor charge on top of it.

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Is this link still working for everyone? I'm getting "Page not found" in every browser. but I'm behind a corporate firewall though for a moment

 

Try this https://accessories.volvocars.com/en-us/XC90(16-)/Accessories/Document/VCC-515720/2016

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Nope. Page not found for me too. But I am also behind the office firewall but other Volvo accessory pages do work so it's the page that's expired.

 

Perhaps the cost of the upgrade depends on the MY of the car?
Our MY 2018 XC90 already came with a number of features of the upgrade,
only Oncoming Mitigation by Braking wasn't present. This is 92€ in Belgium.
Perhaps figures of several hundred or more than $1,000 are for cars that
lack the hardware needed for the current upgrade?

 

Yes, some dealers quote the higher price without really understanding what the vehicle already has. See my post #34.

BTW, the quote regarding a MN / US dealer was such an example.

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I just stopped by at one of the local dealers and asked at the service desk how much it's gonna cost to install the desired update. Without a second delay, the service specialist said $250. When I tried to explain that I want to have several particular updates she said she actually doesn't know and "it's up to a mechanic to decide what to install". When I again told her I want to know how much a particular update would cost me, she directed me to the parts department. Here are the numbers I got there:
All part ## were taken from Accessories catalog link, thanks to chowdarygm

IntelliSafe Support Upgrade - note it has 2 part numbers
Application, Run-off road Mitigation + BLIS™ with Steer Assist and Cross Traffic Alert + Oncoming Lane Mitigation
Part. # 32261830 - $36.41

Application, Oncoming Mitigation by Braking
Part. No.32261831 - $36.61

IntelliSafe Assist Upgrade (PA2)
Application,
Part. No. 31664418 $153.00

Ventilation Interior, software - cool feature, well, no pan intended. let you ventilated vehicle in advance if you set the time in advance
Application
Part. No. 31439086 $161.43

I assume there is a labor charge on top of it. Perhaps that was $250 I was quoted.

Hope this helps

 

Are any of these updates applicable to 7” screen sensus models on the P3 platform? In 2015 sensus was changed to large format touch screen.

Our P3 has most of the advanced driving features of later model SPA platform, the only feature our r-design did not have was active parking assist.

We have adaptive cruise, city safety, collision lane change advoidance, BLIS.

 

How do I determine what update/version of software my car already has? 2017 xc90

 

No we can't tell for total software update. For this particular collision avoidance update, there is new button to disable/enable it.

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