Did you select INDIVIDUAL drive mode? It's necessary every time you operate the vehicle.

 

Yeah, I checked the box and told it to pair settings to my Key. And I've hit that floppy-disk icon to save settings after configuring things.

I guess I can't even tell if "high Steering" means the driver needs high steering effort... or if it means the power steering pump is on high (thereby minimizing the driver's steering effort). This type of thing is the annoying part of homologating settings for a global product haha.

 

Yeah, I checked the box and told it to pair settings to my Key. And I've hit that floppy-disk icon to save settings after configuring things.

See my original answer. You can't save drive mode selection.

HIGH - high steering effort

 

The light steering is my only complaint about the XC60. And I also can’t feel any discernible difference between the levels. If anyone finds a fix, weigh in!

 

Newbie question here...

The steering feel of the XC60 feels rather soft and spongy at normal driving speeds.

Do you have 2018 or 2019/2020? When I had 2018, steering was very very light on all the settings. In 2019/2020, there's a very noticeable difference in normal/high settings.

Lol what... you have to navigate to that setting screen and check a box each time even if it's the same profile?

No, once you set an individual mode you just have to select "Individual" every time.

 

I can feel a difference between the three levels, but it's not as big of a difference as I would like. I wish there was a larger difference (ability to make it heavier) and that you could set the Individual drive mode as the default for the key fob.

 

That would be great indeed, but probably impossible due to the regulations and laws, probably due to emission calculations. The law kinda requires the car to start in "forced preferences"-mode (start/stop active in non-hybrids and electric mode only activated in hybrids).

 

Holy smokes, I didn't even know this rolley-wheel-thingamabob-button existed. No wonder the initial responses in this thread made no sense to me. I was thinking... I haven't drank any booze yet today; why do I feel so stupid? The stupid screen shows Individual mode and I put the friggin check box!!!!



So, the driver needs to activate the ability to customize their "individual mode" with the touch screen first.

And then, the driver has to roll the wheel to select the "individual mode" after saving their settings.

And the driver has to roll the wheel to "individual mode" every single time they drive the car.

So... the wife has noticed the wheel is firmer (yay). Wife also thinks it's stupid to have to roll the wheel each time she drives the car to activate her individual Drive Mode settings that were tied to her key.

PS, no - I wasn't really trained on how this car works. I spent 7 hours at the dealership in a very crappy sales process. And everyone just left to go home because car buying is a terrible experience that is all suffering.

 

PS, no - I wasn't really trained on how this car works. I spent 7 hours at the dealership in a very crappy sales process.

The owners manual is quite informative. Give it a read or search the forum for common questions.

 

I'm not sure that Volvo Android app works (I'm talking about the manual download app not on call). . I tried it a few times and not much happened.

Besides, there are quite a few posters in this board that have forgotten more about the SPA vehicles than the mainsail errors will ever know.

 

I feel like there's only so much a manual could ever really help with. My original post literally references pictures from Volvo.com and pages from Volvo's online searchable manual (the one my salesperson told me to read). While I understand the premise of "RTFM", that mentality is simply not very helpful.

It's 2020... every UI/UX person making consumer goods and services knows that the classic RTFM mentality results in a poor user experience. The mega PDF is somewhat useful if you're like @Bertl and want to know everything, but I'd wager the average person isn't like Bertl.

If Volvo really wants new car owners to RTFM or GTFO, they're going to have customers that dislike their luxury product. I don't like having to actively kick the bumper of my new car to open the touchless rear lift gate that their marketing department brags as a great product feature. If I kick but miss the the car, nothing happens. If I kick with more gusto and hit the car, the hatch opens. RTFM is supposed to fix this?

Blah blah I'm sure those refugees in Greece and people dying of Coronavirus don't care about the steering of my Volvo feeling vague and the dirt on my shoes from kicking my car.

 

It's 2020... every UI/UX person making consumer goods and services knows that the classic RTFM mentality results in a poor user experience. The mega PDF is somewhat useful if you're like @Bertl and want to know everything, but I'd wager the average person isn't like Bertl.

I develop software and I'd argue most of the Sensus functionality is intuitive. There are functional gaps due to EPA certification (i.e., remember last drive mode), but Volvo didn't write a user manual and "quick guide" for you to ignore.

The printed quick guide (included with your XC60) explains drive modes in graphical detail...your response comes off as lazy and apathetic.

 

Did you select INDIVIDUAL drive mode?