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Cost for Volvo 40k maintenance justified ?

17K views 51 replies 22 participants last post by  gak  
#1 ·
Hi,

i own a 2018 s90 which i had bought as a CPO with 26k miles on it and the 5th yr CPO coverage expires in Mar 2023.

i was not sure if the 30k miles maintenance was done or not when i bought it and got a catch up oil change done at 30k.

i wanted to schedule the 40k maintenance before my CPO 5th year warranty runs out so that i can cover small issues that I have and get the sensus updates done.

But the dealer cost for maintenance is 850 dollars and i am not sure if the cost if justified. Was wondering if anyone has maintenance done outside dealerships. Or is it worth spending this amount on the volvo 40k service.

Than
 
#2 ·
Hi,

i own a 2018 s90 which i had bought as a CPO with 26k miles on it and the 5th yr CPO coverage expires in Mar 2023.

i was not sure if the 30k miles maintenance was done or not when i bought it and got a catch up oil change done at 30k.

i wanted to schedule the 40k maintenance before my CPO 5th year warranty runs out so that i can cover small issues that I have and get the sensus updates done.

But the dealer cost for maintenance is 850 dollars and i am not sure if the cost if justified. Was wondering if anyone has maintenance done outside dealerships. Or is it worth spending this amount on the volvo 40k service.

Than
I'm very much in favor of Volvo doing the scheduled maintenance (my opinion), but I did find via the Volvo Cars app the pricing of the interval maintenance to vary wildy between local dealers. I live in a major metro area with 10+ dealers and found a $250-$300 price difference amongst them. My regular dealer was $300 higher than another nearby Volvo Service center and they matched the priced. The dealer maintenace pricing only showed up when the app notified me it was time for maintenance. May be worth your time to call around or stop by different dealers, if your app isn't notifying you.
 
#3 ·
It can be a bit regionally dependent. That's a bit higher than it is here by a few hundred, but it's also one of the services that does cost more than the basic ones. They look over the drive line and the big thing is the brake fluid is flushed and replaced.
 
#4 ·
Hi,

i own a 2018 s90 which i had bought as a CPO with 26k miles on it and the 5th yr CPO coverage expires in Mar 2023.

i was not sure if the 30k miles maintenance was done or not when i bought it and got a catch up oil change done at 30k.

i wanted to schedule the 40k maintenance before my CPO 5th year warranty runs out so that i can cover small issues that I have and get the sensus updates done.

But the dealer cost for maintenance is 850 dollars and i am not sure if the cost if justified. Was wondering if anyone has maintenance done outside dealerships. Or is it worth spending this amount on the volvo 40k service.

Than
I paid 390.00. It definitely varies, I love my dealership in Portland, Maine. Polestar tune for 940.00!
 
#5 ·
Hi,

i own a 2018 s90 which i had bought as a CPO with 26k miles on it and the 5th yr CPO coverage expires in Mar 2023.

i was not sure if the 30k miles maintenance was done or not when i bought it and got a catch up oil change done at 30k.

i wanted to schedule the 40k maintenance before my CPO 5th year warranty runs out so that i can cover small issues that I have and get the sensus updates done.

But the dealer cost for maintenance is 850 dollars and i am not sure if the cost if justified. Was wondering if anyone has maintenance done outside dealerships. Or is it worth spending this amount on the volvo 40k service.

Than
My bad, that was for my 30k service. I only have 32k on the car.
 
#6 ·
Deff not at 40k only most important thing is brake fluid . and filters . So i would do oil change and brake fluid at the dealer should be around $350 buy cabin and engine filter your self and install it . save $500
 
#7 · (Edited)
I'm in this same boat and could not believe the sticker shock of the 40k mile service. 2018 v90cc, only 30k miles on the clock, but due to time it is already at its "40k" service... When the dealer told me the price I laughed/cried and told them to just do the oil change and give it back. Going to take it to my local indy shop for the brake fluid and inspection.

Seems to be like a pretty huge psychological mistake by Volvo. Having a customer go from free services since buying the car to this massive $6-900 service bill for their first out of pocket service is pretty insane and sends a pretty clear message that it's time to go to the indy shop. Maybe they want it that way so they don't waste their service bays wrenching on old cars?
 
#37 ·
Seems to be like a pretty huge phycological mistake by Volvo. Having a customer go from free services since buying the car to this massive $6-900 service bill for their first out of pocket service is pretty insane and sends a pretty clear message that it's time to go to the indy shop. Maybe they want it that way so they don't waste their service bays wrenching on old cars?
Exactly. When I picked up my car from 30k service I noted the cost, since I knew I would be paying next time. It was $265. I showed up for the 40k, they said that in addition to doing the 30k stuff they would do a brake fluid flush and swap the engine and cabin air filters. Since I have some of our older cars serviced at indy shops I know what these usually cost; I figured $125 for the brake line flush and $150 for the filters including parts. The total bill came out to around $750.

The worst part was that their stupid automated system sent me a coupon for a $50 synthetic oil and filter change later the same afternoon, after they had charged me $140 for only the oil, filter, gasket, and waste disposal (labor not included).

It's like they want to make sure I take my car to an independent shop from now on.
 
#8 ·
Dealers make money from service... Volvo makes money selling cars. Get one payment a year for service... they only have 11 more to go when it simply makes more sense to just buy a new one with free service and a warranty to boot. Volvo would rather everyone lease their cars and never have to pay for those pesky expensive services.
 
#11 ·
Yeah I would rather give the dealer my money for necessary services. The basic maintenance (filters, wipers, oil, spark plugs, etc) is more fun to do it myself. But if it has a coolant leak, an O2 sensor, batteries, brakes, tire install with alignment, even an oil trap... I trust the current dealer and happily pay for their services. Assuming it's done correctly, you also get their warranty for parts and labor.

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#9 · (Edited)
The 40k and 80k service for our 2017 was just a brake fluid service. I did the engine filter, cabin air filter, and oil and filter change myself. Saved several hundred. And your car still gets inspected at the dealer when on a lift (or at least it should).

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#10 ·
Pro tip:

Whether you bring your car in for an oil change or a 40k, I would inspect them the same. Any technician who wants to make money will have the same mindset. Unless I see in the service history you came in for an oil change last time, declined all recommendations and now I see those have been done with aftermarket parts elsewhere. Then you're getting an oil change and that's it.

That said, it isn't always a top tech doing the oil change. So it might not get the same inspection at a dealer that has an "express lane" type thing.
 
#13 ·
You should consider the terms and conditions of your CPO warranty. I have the previous 7 yr version which states "To keep this limited warranty valid, you must have your vehicle serviced as recommended by Volvo."

My dealer in DFW charges $800 for the 40k Factory Service that includes everything recommended by Volvo. Alternatively, I could have oil change, brake flush, engine air filter, rotate/balance done for $470.

With three more years on my CPO, I don't want Volvo to reject a claim because I failed to honor my responsibilities for the warranty to remain valid. If it wasn't a condition of the CPO, I would have opted for the $470 package.
 
#14 ·
As long as the work is actually done, it doesn't matter who does it though.. but I would wager folks bulking at the cost of maintenance might also not get it done elsewhere. Certainly less questions if it's factory serviced. Though you do bring up a good point too. Technically no service recommended by Volvo requires rotate and balance, but it's generally good practice to do, and alot of shops would quote this for the cost of the next maintenance. After all, it's easier to itemize it and take something out, then to give someone the cheaper quote and say "oh by the way you need a rotate and balance too for $$ more". So it's good to ask what all is included, the little things can add up. If rotate and balance are part of it, that's worth something. Not that it's itemized... but if the dealer is offering a loaner, that's something too. May or may not be a value for you, but it's a value that you won't get at Joes Auto Repair.
 
#17 ·
Ya maybe :'D
I cut my teeth as an aircraft mechanic so I trust my eye enough to save €310 on a basic service and god only knows how many hundreds or thousands more for the big services.
You know, the pricing isn't the only thing keeping me away from the Volvo dealership. Its also the crap customer service, poor communication, ridiculously long waiting times, no courtesy car etc etc. Maybe I would pay top money for a top service if that's what was offered.
 
#18 ·
Despite the fact that I am not particularly one who needs the services...brake fluid lol I've already flushed mine like 30 times.

If I was not otherwise inclined as I am, I'd just check the prices around, or just pay up at a dealer I trust. Sure it's profitable for them, but also peace of mind, at least factory procedures and parts. Heck when I get there I may just have dealer do the whole service to maintain the service history of the car. I'd probably check they are not adding "extras" to the factory service schedule, some dealers do that. Alternately I might seek out a specialist independent if one is around local, but only a Volvo specific shop likely would meet my expectations.

I couldn't be bothered with my wifes Mazda, she just takes to the dealer. Except the brakes, I was not paying for a brake job ha. But we like and trust this dealer as well. I gotta decide if we pay them $500 to replace the muffler that leaks. It's a few bolts but I know they will be rusty as ****. Probably just pay it, time is precious, still hurts a lil.
 
#19 · (Edited)
Funnily enough it was a Mazda dealer who screwed me worst. I had a 2012 mazda 6 that I bought with a full Mazda service history. I decided to bring it in to them for its first service in my ownership as I fancied keeping the service history. When I went to pick up the car afterwards, they had changed all the brake pads without asking me. I had inspected them when they I bought the car and they were fine. Maybe 50% worn. I was so pissed off and I vowed never to let anyone else touch my car again unless unavoidable.

Then 6 months later when I was servicing it again I discovered that the cabin filter hadn't been changed - maybe ever - even though it was listed on every service receipt since the car was new.
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#22 ·
Then 6 months later when I was servicing it again I discovered that the cabin filter hadn't been changed - maybe ever - even though it was listed on every service receipt since the car was new.
Yikes that’s awful but honestly not surprised with what little I’ve experienced of Mazda dealers.

I remember BMW once put a $250 labor charge into an invoice for me on a cabin air filter swap (the car wasn’t even in for that, they just casually asked if I’d like it changed and I figured it’s an air filter sure… whoops).

I asked the service manager about the charge and he confidently said it takes a full hour to do so he couldn’t change it.

I said fine I will happily pay another $250 hour of labor AND the cost of another filter to watch his tech spend 60 minutes swapping it out.

Ended up coming off the invoice and I did my own filters (it took like 5 minutes max each time) from then on.
 
#20 ·
Same happen to my friends 2019 Nissan Rogue Dealer charged her to change filters since car was new but when i took out her engine filter it was worse than your picture it was blocked with dirt at list like 2-3 inches thick . Car has 40k now. Their manual says to change engine filter every 30k which I still think dumb.
 
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#29 ·
Wait why are we talking about spark plugs? I'm doing my 40k mile service a la carte to avoid the $800 stealership bill... my understanding that what I needed was oil change, brake fluid flush, engine air filter, thorough inspection. I didn't think spark plugs were part of the 40k service, are they?? Or is that a random post unrelated to this thread?
 
#39 · (Edited)
The only items that need any “special” tools are a tire rotate (edit - and balance) and the brake fluid replacement. And really that’s just needing a lift or a lot of patience with a jack and jack stands. The oil/filter, engine air filter, cabin filter, and wiper blades are extremely easy and cheaper to DIY. Brake fluid and tire rotate at the dealer will cost you about 1/4 of that price.


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#40 ·
It's good to post the actual maintenance package, since that one includes things not included in the maintenance schedule in the book. That could be why it's more than others. But no one posts that and these threads go back and forth with people who paid $500 or $600 and others who paid $800 or $900 without knowing if it's an apples to apples comparison.

Also, just a note that that one includes a rotate and balance, not just rotate.