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Have you ever triggered an automatic braking event that was not needed?

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Automatic Braking Creating Dangerous Situation

1.8K views 2 replies 3 participants last post by  NameinUse  
#1 · (Edited)
This seems like a post that only comes up once in a while on these forums but I would like to share the letter I sent to Volvo's customer service. I'm not sure whether the ability to permanently disable automatic braking will ever be reinstated (considering the direction the automotive industry is headed) but I would like to at least bring this to prospective buyer's attention. In summary, I believe the automatic braking feature can become a dangerous liability in dense urban environments.

Good Afternoon,

I am writing today to inform you about a dangerous event relating to my 2023 XC60's automatic braking feature. This event happened on the George Washington Bridge in New York City at approximately 5:30pm (rush hour), September 12, 2023. At this time, this freeway was heavily congested with stop-and-go traffic. I was traveling in my lane while attempting to merge rightward into a slower moving lane. However, upon merging into the slower moving lane, the vehicle's automatic braking feature intervened and stopped the car completely. Upon realizing what happened, I immediately stepped on the accelerator pedal to break my vehicle out of it's stationary state as I was afraid of being rear-ended. Upon looking in the rear view mirror, I see the driver in the vehicle behind me had braked suddenly in order to avoid rear-ending me. The weight of her vehicle had shifted entirely forward and her face came dangerously close to her steering wheel. By the time my vehicle was able to move again there was already about 20+ feet of space ahead of me.

Although, I can see the automatic braking feature being very useful in less congested, less populated areas, it's tendency towards false alarms in urban environments can create needlessly dangerous situations.

The automatic braking feature during reverse has also caused my household many frights. For example, the parking space we own is located between two concrete pillars 6-inches from either side of our vehicle. We have become adept at parking into this space for over 20 years with other SUV's, ranging from our 2017 Volvo XC90, 2013 Lexus RX330, to a 2002 Chevrolet Suburban. However, the 2023 XC60's automatic braking has been needlessly triggered, setting off alarms that frighten drivers and passengers alike. This also occurs when we reverse around soft shrubbery. For this reason, we turn-off the reverse braking feature every time we enter the car, although the options sometime never presents itself in the head unit's OS.

These are features we turned off within the first week of receiving our 2017 XC90 T8; however, in the case of "frontal" automatic braking we found that it cannot be turned off at all in the 2023 XC60. This has created a situation where I am wary of driving this car in any kind of traffic, preferring to drive other cars. The VIN numbers of each of our Volvo's are as follows:

2023 XC60: YV4H60DA8P***
2017 XC90: YV4BC0PL3H***


With this message I am respectfully submitting a feature request for the option to permanently disable the automatic braking functions (Drive and Reverse). Thank you very much.

Sincerely,

---
 
#2 ·
It has happened intermittently on my way home from work in a 25mph road during fall/spring. The situation that seems to trigger the automatic alarm/braking is:

a) the sun is low in the sky in the early evening,
b) the sun is shining directly on the front windshield, and
c) the sun is at a 90 degree angle to the direction of travel, coming from the driver's side.

I surmise from this situation that the sun is shining directly on the visual sensor that is attached to the front windshield, overwhelming the sensor.
 
#3 ·
While I haven't had this happen in my Volvo, my last car was an older A8, back when cars had emergency warnings, but didn't actually stop the car.

Good thing, too. I had the car go into full 'you're gonna die' mode, whole dashboard lit up and screaming, while I was doing about 60MPH on a bridge. If the car had slammed to the brakes, the cube truck behind me WOULD have hit me, and I might have ended up in the drink.

The culprit? A leaf blew up onto one of the radar sensors. I guess a concrete wall at 50 feet and some greenery at 1mm look about the same.

Apparently in newer Volvos the driver can override it by taking their foot completely off the gas and then getting back on it. Better than nothing, I guess, but by the time I 1) realize the car's slowing down, 2) it's the automatic emergency braking doing it, 3) it's an error, 4) remember how to override, 5) take my BAM hit by a dump truck.

The A8's system was great. Thing is, I'm totally okay with my car having all these sensors to warn me of stuff that I might miss. Heck, the A8 even 'primed' its brakes, not slamming on them, but letting the pads slide on them so the ABS could do its thing immediately. It yanked the seatbelts. And it SCREAMED at me. But it left the decision to me. Y'know. I never once even came close to an accident in that car.

Oh well. Even if you do I figure out how to turn it off, I wouldn't. If you do get into an accident they're gonna try to pin it on you for that whether it makes sense or not.