I have experienced another issue with second row doors in sub-freezing temperature in my 2015.5 XC60, not yet on my XC90. I had trouble opening the door (required more than usual force), and felt something is not right when closing the door. After ~5 minutes of driving, the instrument panel suddenly showed that the door is ajar. I had to pull over, open and close the door again to clear the message.

 

I have same issue.

As quick solution I have pushed door close, and same time locked door. And then pushed once again to "final close".

I visited Volvo workshop, and the problem is known. Repair is something to do with door window sealant. Don't know excactly what it is, but repair should prevent water to leak inside the door (and when freezing, causing this problem)

However after repair, next morning same problem occurred. The car stayed outside in freezing climate. I beleive that after repair door need to be dryed as well. Now I have kept the car in warm garage overnigth and see if that helps.

 

Is there a TJ out for this known problem and updated parts or do they just replace the door seals with the same part?

 

Sorry, I don't have much more information;

Only had a quick discussion with mechanics when getting the car back from service.

improvement is not related to the actual door seals, but window seals

There is this triangel window in the back door, and repair is something to do to improve lower seal of the window. Propably they didn't change the seal, instead some kind of improvement to prevent water to leak inside. Glue? or something.

I think there is TJ on that, based on the discussion with mechanics.

(When getting the car back from service, the issue was not high priority to me, and didn't have proper discussion on it)

 

I had a similar problem this morning. My 7 year old for in the car and I closed the door behind her (2nd row passenger). It didn't bounce back, and seemed closed, but when I turned the car on the sensor said her door was open. She tried reclosing it twice, and the 12 year old leaned over to close it as well. Each time it seemed closed so I finally assumed it was an issue with the sensor because it was cold (4 degrees).

As I took the first corner off my street her door opened up. Luckily we we going slow and it didn't open far. The 12 year old pulled it closed again, but as we pulled onto the next side street it opened again. We were finally able to get it to stay closed after about 10 minutes of having the car on(obviously not driving until the sensor finally indicated the door was actually closed.)

We couldn't get the 2nd row drivers's side door open at all, even after an hour of driving with the heat on high the entire time. It was frozen shut or stuck in the opposite way of the other door. It finally opened in the afternoon after temps finally warmed up.

Sent from my HTC6535LVW using Tapatalk

 

Just had this happen to me again this morning at 13 degrees F. Rear passenger side door closed but didn't latch, swung open as I backed out of the driveway. Good thing our dogs weren't back there or they would have fallen out.
I had the car in for service 4 days ago - for the complete Nav failure. And told them about the doors not closing in the cold. The dealer lubricated the doors. Of course that didn't fix the issue.
This is a REAL safety issue.
I had to wait 2 hours before I could get the door to finally close. My best guess is that Ice gets in past the door handle gasket and falls into and jams the handle part of the latch. This then prevents the door from staying closed.

 

I've had this happen several times also, and assumed it was related to the weather. The door looks closed, but when I drive off the alert shows and the door turns out not to be latched at all.

Honestly, the cold weather issues with this car are absolutely ridiculous given it was designed in Sweden.

 

Cold weather car?

Honestly, the cold weather issues with this car are absolutely ridiculous given it was designed in Sweden.

Couldn't agree more. How can a cold weather car be so lousy in cold weather?

I have resorted to carrying a can of WD-40 in the back seat. When the freezing door thing does happen (and it happens a lot around 32 degrees or below) I just give the latch mechanism (inside the door itself) a couple squirts and it seems to improve. Also tried PB Blaster and that worked fine too.

This is still exceptionally annoying in a $60K vehicle. I have made way too many trips to the dealership already and not looking forward to another for freezing door handles.

 

I had similar problems with the second-row doors, both non-closing and non-opening in cold weather.

In general, I agree with the sentiment expressed above - this car has a lot of weather-related issues and an abnormal amount of problems in the cold. On the T8, the electric plug door tends to freeze with cold weather as well.

 

I also have same issue with rear door - front door closes fine... 2nd row door, I have to slam it hard... annoying

 

Curious if anyone has an easy fix? At a volleyball tournament and this just happened with driver side passenger door.


Sent from my iPhone using Tapatalk

 

My suggestion is to double-pull the interior door latch and then close. You might also consider turning off the child safety lock (as an interim troubleshoot). I just don't recall having your situation happening, but there was something a long time ago that happened like this but I may just be drawing at straws.

 

Had mine in for service on this issue. Was told by service rep it's a common issue, and caused by water leaking into the door locks, and freezing.

Both rear door locks were replaced. Was also notified the new door locks are of the same design as the original ones, but they are awaiting a design/revision to solve the issue.

 

That makes sense - When this happened this week to me, we had rain then a quick freeze overnight down into the teens. The ice forms or falls from the exterior door handle into the latch and jams it in the open position - there isn't enough spring pressure to overcome the ice. Maybe due to the child lock design for the rear doors the ice has somewhere to hang up the latch - since the front doors don't seem to do it and they don't have child locks.

Either way - it's dangerous because each time it's happened the door did close and appeared latched but as soon as I started to move the car it opened and the door indicator on the dash came on.

They need an improved design.

 

Freezing water inside the door makes a lot of sense. If memory serves, water expands below 4C (~39F).

We had to replace a fridge because the doors developed a bulge after we had a water leak in our vacation house. The fridge was off and empty for several days while the walls and floor dried. The humidity was very high during this time and chances are that water condensed and collected inside the doors. After the repairs were completed, the fridge was plugged in and everything was fine (except that someone had changed the setting to maximum cold). Two weeks later, we couldn't open the doors: they were jammed against one another - the door edges were bent near the middle of the doors.

 

Had/have this issue. It’s definitely weather related. Yesterday morning I had to get a hair dryer out, blew the hot air into the latch mechanism, and it worked fine then. I blame myself for washing the car all the time. Last winter here in Buffalo wasn’t as bad as this year, I had zero issues last winter. I’m sure the water finding it’s way into the latch mechanism, than freezing is what’s going on. It’s annoying.

 

Same problem with driver's door on XC 60

I'm having the same issue with my 2016 XC60. The doors stick in the summer, freeze shut in the winter, and yesterday, the driver's door would not close. This is really frustrating. I contacted my dealership, Alan Byer in Syracuse NY, and they told me 'put it in a garage and deal with it.' HA!! Unacceptable. Their customer service is terrible, but that's another issue altogether. Had to drive into work holding my door because it would not close. The dealership did not offer any solutions to the problem. I contacted Volvo corporate and they were rude and dismissed the issue as well. Pretty sure having a car with doors that do not stay closed is a significant issue that should be addressed by the manufacturer. Does anyone have any suggestions for fixing this issue? Since the dealership is useless and will not help, I want to make sure I can fix the issue myself so I feel safe driving the car. Thanks!

 

I'm having the same issue with my 2016 XC60. The doors stick in the summer, freeze shut in the winter, and yesterday, the driver's door would not close. This is really frustrating. I contacted my dealership, Alan Byer in Syracuse NY, and they told me 'put it in a garage and deal with it.' HA!! Unacceptable. Their customer service is terrible, but that's another issue altogether. Had to drive into work holding my door because it would not close. The dealership did not offer any solutions to the problem. I contacted Volvo corporate and they were rude and dismissed the issue as well. Pretty sure having a car with doors that do not stay closed is a significant issue that should be addressed by the manufacturer. Does anyone have any suggestions for fixing this issue? Since the dealership is useless and will not help, I want to make sure I can fix the issue myself so I feel safe driving the car. Thanks!

The drive is a long for you (we drive up to Syracuse a few times a year for lacrosse) but the Hudson Valley Volvo in Poughkepsie/Wappingers Falls fixed mine for me today. They did have to order the kit, I brought it in a couple weeks ago with the initial problem, but it only took 3 days to get it in (I couldn't get back until today as I work an hour and a half away from the dealership.)

I know it isn't ideal to have to drive that far to get service when you have a place closer, but at least this dealership knows what the problem is and how to fix it. And it is better than having a door that won't close!

Sent from my HTC6535LVW using Tapatalk

 

I have had multiple issues this winter. The doors froze shut, the side mirrors won't unfold, the windows won't roll down even after 40 minutes of driving with heat on full (very embarrassing as I had to open the door to pay for parking, the attendant was kind of alarmed when I opened the door instead of rolling down the window like everyone else was doing), rear door not closing once opened. One more year of torture left until the lease ends...

 

Appreciate all the feedback, mine just ended up shutting finally but sounds like I had the weather issue. Going to seek a permanent resolution next trip to dealer for 30K service.


Sent from my iPhone using Tapatalk

 

I just had mine fixed today. They had to order the kit, so you might want to call before your scheduled service so they have time to get it in and you won't have to go back.

Sent from my HTC6535LVW using Tapatalk

 

There a official service bulletin related to this issue?

Sent from my iPhone using Tapatalk

 

I’ll be curious to see, I’ve had mine in the shop and they did something with the “latch” I’ll report back, picking car up today


Sent from my iPhone using Tapatalk

 

I honestly find it hard to believe he was able to recreate it, will keep an eye on it and see if that does the trick

Sent from my iPhone using Tapatalk

 

Hopefully it was the fix for you! I also hope that there aren't any more freezing temperatures to test it out before next winter (I'm done with winter.)

Sent from my HTC6535LVW using Tapatalk

 

I also have this issue with the driver side 2nd row door on a recent ski trip in Vermont. We go to skiing every year and it's always sub-freezing temperature there. This is the first time it happened. It took many attempts to latch the door once it's opened. I just kept that door closed during the entire trip and asked my son to get out from the other side. After we came back from the trip, the door is totally fine in warmer temperature. I took it to the dealer, and the dealer first blamed the cold weather and said I need to keep the car warm, or store it in a garage. I insisted that they need to check it since it's a critical safety issue. They finally agreed to order the replacement lock. Hopefully that will fix it.

 

En.. wonder if this will come back every winter to bite some cars.
Is there a campaign for this? Dealer doesn't mention at 10k service.

 

It's been going on for three years. Every winter, the same threads. I would not hold my breath....

 

I have had this issue as well on my 2016. Happens after car washes in cold temps.

Also had an issue earlier this winter with a rear door completely locking shut from the outside and inside. Not a child lock issue and the other doors locked/unlocked with no problem.

Had a software update that has fixed that for now but would like to hear if other have had their doors lock shut out of nowhere.

 

I have had the issue with the back doors (both but not at the same time) not closing in the cold weather again a few times this winter. But on Friday we had the locking issue. My 13 year old got in and closed her door. We drove to school (45 min drive) and she couldn't get out. All the other doors opened no problem, but not hers. Now it is Sunday and her door still does not open from the inside or outside. This can't be cold related because it was 50 degrees here by Friday afternoon and all day yesterday. I haven't been able to get anyone from service in my closest dealership (40 minutes away) on the phone, they did not reply to the message left on Friday, and the online scheduling has the soonest appointment on Thursday.

Sent from my Pixel 2 XL using Tapatalk

 

I had exactly the same problem in my XC90 MY16. It ended with replacement of the entire lock in the rear door and additionally were replaced gaskets that secure the lock against moisture.

 

2018 XC90 T6. I have been going through this issue this winter for both passenger doors. Very scary and annoying when you have little kids in the 2nd row. This morning temps her in NJ were 19. Door would not closed locked at all. Does anyone know the exact fix? I saw the Service Bulletin but that only addresses the weather stripping and not the actual door lock actuator. I have replaced many an actuators in BMW etc. I just don’t see a weather stripping completely preventing this issue from reoccurring. I could be wrong but wondering what you owners who had the weatherstrip replacement kit are going through. Also anyone know of this is a warrantied issue? Or did you have to come out of pocket?

 

Problem fixed with the weather strips under warranty

No issues since then.


Sent from my iPhone using Tapatalk