SwedeSpeed - Volvo Performance Forum banner
Status
Not open for further replies.

2024 XC90 Recharge Frustrations

8.7K views 113 replies 29 participants last post by  RechargeHard  
#1 ·
OK, there aren't many people out there who've had as many Volvos as my wife and me. We are currently on #20 and 21, due partly to the fact that my father-in-law used to be a Volvo dealer (but no longer).

We shopped for the current XC90 to replace a BMW X5 35d, which we had come to love. Alas, no diesels anymore, so we decided to try our luck with a PHEV. We shopped against another X5 (kind of, but there were no 50e's to be found anywhere) and the Jeep GC PHEV. My wife chose the Volvo, despite my concerns about the user interface.

My concerns have turned into a nightmare. Maybe it's user error, which is why I'm writing this here. Perhaps some of you can tell me what I'm doing wrong. The dealer has been mostly useless.

Before I get into my issues though, I think it's important to state what's gone right. The hybrid system is terrific. Our range in Pure mode is as advertised. The transition to Hybrid mode while driving is smooth and seamless. The car rides and drives nicely, and of course the interior and exterior design is outstanding.

Now for my problems, which for the most part seem to be software related.
  • Google interface is buggy
    • Once on a trip, Google Maps would not load, forcing me to use my phone (old school!)
    • I haven't figured out how to install audio apps, so I run them from my phone over Bluetooth
    • Inexplicably changes profiles
    • Randomly says I need to log in again, which I've learned to ignore
    • Conflicts with Google Assistant on my Android phone for voice commands (I give a command and my phone tries to respond)
  • Poor user documentation - not all symbols on the IP are explained in the documentation (this is just plain sloppy)
  • The calculated gasoline range fluctuates wildly and is inaccurate. It can change by 100 miles in an instant!
  • Even though the gauge cluster is 100% digital, it apparently is not configurable. No tachometer? I'd like to see when the engine is running.
  • Fuel gauge is tiny and hard to read.
  • Documentation says cruise control can be operated in non-adaptive mode, but that option does not exist on my car's menu.
  • Documentation says charging can be scheduled through the app (to take advantage of late night lower rates, for example), but it cannot.
  • App functions are hilariously inaccurate. Randomly says the car is running when it is not. Randomly says the car is at locations it has never been to. Randomly says the car is not online, when it's parked in the garage and everything else in the garage is online.
  • App is fairly useless when it comes to locating a charging station.
  • Backup camera randomly stops working with the unhelpful but accurate message "Camera temporarily unavailable."
Whoever thought it was a good idea to use Google to provide the primary mode of interfacing with the car should be fired. It is ruining an otherwise good ownership experience. Unless it gets better, I doubt we will be putting 150k miles on this car, like we did with the Bimmer.

Any and all suggestions appreciated.
 
#4 ·
None of the issues are Google's fault. Google provides the underlying operating system, Android Automotive OS (AAOS) and depending on manufacturer, the manufacturer can opt to have Google applications such as Play Store, maps etc included. The interface and all of the interconnects between the car hardware and the underlying OS, AAOS, is handled by the car manufacturer, in this case Volvo. Many manufacturers including BMW and GM use AAOS

The Volvo hardware running AAOS is not fast enough and the drivers between the Volvo hardware and AAOS are buggy. When Google Maps doesn't work its generally because there is an LTE data modem issue. This is all on Volvo's software to hardware interface side.

My understanding is that when Volvo went to build their AAOS based car software they contracted the work to Aptiv (formally Delphi). In my opinion Aptiv did a horrible job.

Volvo has announced that its next AAOS software update used in the Ex30 and EX90 will come to the current AAOS cars. Hopefully someone else is building this new software. I don't think the new AAOS interface is being designed by Aptiv and hopefully Volvo has learned from its mistakes.
 
#16 ·
You realize it's possible that other people have different experiences with their cars than you right? User error is absolutely a factor in many cases, I agree. However, some things are not. There are a number of well-known and common bugs with these cars. Just because they're common, doesn't mean it'll happen to you. And that's fine too.

My 23 V60 is relatively trouble-free, like your 24 S60. I know other enthusiasts, who know what they're doing, have had issues with the same year/model that I don't have.

It's a little tiring to hear people dismissing others' concerns because "it doesn't happen to me".
 
#11 ·
I have an XC40 BEV Recharge with AAOS and have many of these issues. I do not have the MPG/Range issues as its not a gas car or complaints about the fuel gauge. But I do wish the driver display was a little more feature rich with some ability to customize. These features or lack there of are all on Volvo's plate.

Volvo app is slow to login and often times not up to date with the car status, location, lock status etc. This is all Volvo!
 
#17 ·
I do not have the MPG/Range issues as its not a gas car or complaints about the fuel gauge. But I do wish the driver display was a little more feature rich with some ability to customize.
Personally there’s not a single thing I would change about the driver display. One of the reasons I picked a Volvo as the competitor displays are super cheesy. Would some customization be good? Sure, but I probably wouldn’t use it at all, and not at the expense of a single millisecond of additional lag

On second thought, I’d probably make the fuel guage smaller and put a compass heading with the extra space
 
#13 ·
You’re experiencing a steep learning curve coming from an old BMW to AAOS. Unfortunately you didn’t shop it against the other cars that well if you spent much time inside tickering around. However, it may help if you post what version you’re running on to see how it stacks up to other owners before heading to the dealer if you do need a software update.
 
#15 ·
The BMW was a 2018, not that old.

"Tickering around?" The BMW X5 50e was not available to see, drive, or ticker around. We tickered around quite a bit with the Jeep GC, but my wife preferred the Volvo.

I'd go check the AAOS version, but my app says the car is on Sliverville Road right now, wherever that is (not kidding), although I'm pretty sure it's in the garage.
 
#21 ·
Camera Temporarily Unavailable is a common issue which Volvo recently addressed by disabling center screen maps to free up processing power to show the camera. Camera unavilable is still a common problem, but better with latest software. Still super annoying. My Sensus car has no problem showing the reverse camera when I put it in reverse.

The location function in the Volvo phone app is hit or miss at best. Car lock status is hit or miss.

For the record, my understanding is only the BEV cars can schedule charging time in the app.

Many people, on this forum, used to steer people away from the AAOS cars in favor of Sensus vehicles because of AAOS bugs. The AAOS software is way too buggy and it is hurting Volvo's image as a luxury brand. Let's see if they can clean things up with the 2025 update. Hardware horsepower may still be an issue.
 
#27 ·
Sad to see so many dismiss your issues so quickly and blame you the operator. I had a 2024 XC90 for a week and experienced at least one of your issues. The back up camera 3x failed me on. I had to go out of reverse and back in for it to show up. A OTA updated seemed to resolve the issue. The app is flaky as well on my S90 sometimes giving incorrect statuses of the doors and state of charge. I chose to live with it.
 
#28 ·
The EV vs. ICE debate to me boils down to this.... are you willing to put up with all the inconvenience of EV's , if you don't mind the lack of fast charging infrastructure, your batteries losing performance in extreme temperatures having to replace the batteries every 12 years or worse buying a brand new car frequently, well then bully for you. But give the rest of us the freedom to keep our ICE powered vehicles. I was glad to see that Volvo is backing off their bold claims of all electric by 2030. The rationale being the point I mentioned but I wager that the real reason is the vast majority of the public just doesn't want them.
I have to admit - the google system is frustrating. We have experienced:

-Constant logging out of profiles with no rhyme or reason
-Constant changing of profiles with no rhyme or reason
-Totally random lumbar and side bolster settings, always changing depending on the day
-several sporadic freezes and shut downs in July on a road trip. Since the update to 3.1.9, it hasn’t happened 🤞
-Oil level has been unavailable at weird times
-Interior brightness level is buried into the settings. Super frustrating at night, or when in a shaded area. The brightness needed during the day in shade is not the brightness needed in day light. Driving through a tunnel causes the interior gauges to be almost not visible until you exit the tunnel.
-the auto start/stop is so stupid. Only way to defeat it for now is to switch into manual mode when approaching stop lights.
 
#29 ·
I have a 2023 XC90 Recharge and have experienced a bunch of the issues you described with AAOS as well. They are not dealbreakers for me, but are quite annoying. I think the biggest thing is, as others have mentioned, the hardware running AAOS on these cars is just far too old and slow at this point. God help you if you want to switch profiles. That's a five minute ordeal.
 
#31 ·
my 2019 T6 Inscription is at the dealership for a repair, so I have a loaner 2024 T8 recharge with me for a couple of days.

I am impressed with the speed of the new interface, I like how the 360 camera pops up automatically when reversing, the full screen carplay, quick access to camera button for 360 view. I do not like going through the selection screen to choose drive mode, this button next to the gear selector would me more meaningful on the Recharge than on older T6 model. I understand the menu isn’t as organized as the Sensus but AAOS feels way better

The Recharge driving experience feels really luxurious with low engine noise, extra torque (might make you dizzy), little gas use for city driving, and no cabin noise. I am leasing an Ioniq 5 for the past year and I like driving this bigger XC90 more.

Comparatively the engine noise from T6 XC90 is almost like a trailer truck and gives just 16mpg in the city. Tempted to trade in T6 for a 2023 Recharge
 
#34 ·
I have 2023 xc90 recharge 20,000 miles long be the google system back up camera is flawless especially in tow mode. You can reboot system maybe that's all you need to do. But if spent 2 hrs going over car with dealer and had him walk me through all the functions this way I could show my lovely wife who has no patience to sit through dealer deliveries. I owned an X5 and X3 I think Volvo is a nicer ride not as cockpity and more comfortable on long rides. Good luck
 
#35 ·
Most first page responses didn't offer much help, so apologies if some of this was answered later on. It does seem your sales team failed you more than the car has failed you. Google really does work very well. Yep, there are a few bugs in it, but overall, I'm still glad we have it. As to the comment about it being the same reason EX90 is delayed, no, that's entirely different. Because both mention software does not mean the problem is the same.

A few of these problems do seem to be profile related and the need to be signed in. If you're not signing in, as you state, then you will not have access to the apps. you should be logged in to both the Volvo account and the gmail account. Sometimes these get logged out when software updates happen.

Profiles are generally selected when the car is unlocked with a key paired to a profile. If the car is not locked when not in use, or only one profile is paired to a key, that commonly causes confusion on this.

I'm not sure which symbols aren't documented to respond.

I find it hard to believe someone who has owned 20+ Volvos would be surprised the fuel distance to empty is spotty. I've never owned a Volvo where I found the feature useful or accurate (but I've only owned 9).

Volvo's digital screen is about simplicity. I think digital screens are ugly and unneeded, but a tach is also completely unneeded. You can always tell when the gas engine is running based on the power gauge on the right side of the driver cluster though, so that concern is indeed addressed.

Fuel gauge isn't really ahrd to read, you can glance and see how many bars you have. It's not meant to be used for scientific research. I like it much better than the later P3 cars that had the chunky bars.

I don't know of a way to turn adaptive cruise off on these cars. I'm not sure where you're seeing documentation suggesting otherwise. It might be confusing as the section of the manual is generic for other Volvos where Adaptive cruise is not standard, but I don't see anything saying it can be cycled.

The app is pretty silly. I know folks get excited about it, and certainly if it exists it should work.

Back up camera does sometimes glitch. Normally I only see this in times when I hop in and start the car and it's still in the process of booting up, which is also often when I need it to go into reverse.
 
#36 ·
Thanks for the input. Here are a few responses to your comments.
  • I'm not interested in logging into my car. For me, this is a nuisance. I think most people want to get in their car and go. If it's necessary and happens seamlessly, then fine.
  • I think your observation regarding the profile issue is correct - when my wife and I both approach the car at the same time, and we each have a key fob, I can understand how the car might choose an unintended profile. Good point.
  • There have been two undocumented symbols so far. One is a tiny diagram of the interior of the car that apparently shows which seat belts are buckled when the car begins to move. It took me a while on the internet to figure this out. I could not find it anywhere in the owners manual. I don't recall the other symbol offhand, I think it has never reappeared and I never solved what it meant.
  • I have never had a car, Volvo or otherwise, whose DTE calculation jumped around as much as this car. There is something wrong with the algorithm, and shouldn't be too difficult for an engineer to figure out and solve.
  • Your point about a tachometer being completely unneeded is exactly why the instrument cluster should be configurable, because you think it's completely unneeded and I think it's completely necessary. To me, the "power gauge" is silly, like something out of a video game. It could go away tomorrow and I wouldn't miss it.
  • We also disagree about the fuel gauge. I'd like something with a little more granularity, especially since the DTE calculation isn't reliable.
  • Here is a link to the Volvo documentation that states that the cruise control can operate in one of three modes - cruise control, adaptive cruise control, and Pilot Assist. This is incorrect on my car, the choices are ACC or PA. FWIW, I asked this SPECIFIC QUESTION before we bought the car, and I was assured by the dealer the car could be operated in manual cruise control. Link
 
#46 ·
If you don't like tech then these new cars are not for you, and they're not trying to be for you. I can help you understand how it works, but I can't help you like technology if you're just going to be stubborn.

A tach does zero to help you with this car for diag. In all the post on this forum, no one has ever once said "if I knew what RPM you were talking about I could help you"... it's all computer driven these days. For any problem the response is "you need a scan tool". The power gauge perfectly accomplishes the desire to know if the gas engine is running or not. Volvos are indeed not designed to be driven as "drivers cars". But tachs in automatics have always been a bit of a show and tell more than functional use unless you were shifting for drag racing (which yes, of course Volvo's have a long history of so it's a shame that's now lost). I drive mine irresponsibly, and the tach has never once been of any value. In all the manual cars I've had I also never use the tach while driving on the road. There really is no purpose in a modern non-race car other than looking cool.

The difference between the two cruise sections is the other market one shows how you can switch. The US one only shows you how the different systems work. 90 series vehicles all have adaptive cruise standard, but the rest of the lineup has it on various trims only. As I said in the first post of mine, it's a bit of a copy paste job for the manual on this topic. But it even says there "Depending on market, this function can be either standard or optional."
 
#49 ·
If you don't like tech then these new cars are not for you, and they're not trying to be for you. I can help you understand how it works, but I can't help you like technology if you're just going to be stubborn.

A tach does zero to help you with this car for diag. In all the post on this forum, no one has ever once said "if I knew what RPM you were talking about I could help you"... it's all computer driven these days. For any problem the response is "you need a scan tool". The power gauge perfectly accomplishes the desire to know if the gas engine is running or not. Volvos are indeed not designed to be driven as "drivers cars". But tachs in automatics have always been a bit of a show and tell more than functional use unless you were shifting for drag racing (which yes, of course Volvo's have a long history of so it's a shame that's now lost). I drive mine irresponsibly, and the tach has never once been of any value. In all the manual cars I've had I also never use the tach while driving on the road. There really is no purpose in a modern non-race car other than looking cool.

The difference between the two cruise sections is the other market one shows how you can switch. The US one only shows you how the different systems work. 90 series vehicles all have adaptive cruise standard, but the rest of the lineup has it on various trims only. As I said in the first post of mine, it's a bit of a copy paste job for the manual on this topic. But it even says there "Depending on market, this function can be either standard or optional."
I don't mind tech, as long as it works.
 
#53 ·
UOTE="learner.seeker, post: 8269872, member: 386822"]
@DFrantz always a source of knowledge!!!
Well he's obviously fairly confident! 🤣 Not that I'd ever buy a car from someone like that...
[/QUOTE]
If you had, you wouldn't have all these problems/questions. I go over quite a bit of detail with my customers and make sure they have everything right and a good place to come for questions. You don't find my customers on the forums asking how to do things because their sales person won't help em... just sayin.
 
#50 ·
From my few years on this forum, DFrantz has generally been a good source of reliable information, so I’d at least consider what he has to say though I may not always agree. The guy with the s60 is just a volvo apologist that likes to refute any complaint about a t8/recharge on this forum…I wouldn’t pay him much atttention. His s60 recharge is apparently perfect, and anyone who claims their t8 isn’t must be dumb.
 
#58 ·
That coupled with letting you know that you can't turn off adaptive cruise and you'd at least have to thank me for saving you so much money and time! =-D

No one uses a tach to manually shift an automatic Volvo SUV. That's not a thing, nor was it a thing when they still had tachs.
 
#59 ·
The tach was really just a way of making the gauges seem more complete - some of the instrument panels from years back were quite artful in how stuff was displayed. Now the tachometer is really just a curiosity (like, I wonder how hard my engine is working when I'm cruising at this speed). But today's cars cannot be over-revved.
 
Status
Not open for further replies.
You have insufficient privileges to reply here.