Well, I'm new to the forum. Sent here because I'm apparently experiencing a well-known issue with my XC60. Which apparently explains my question as to why the trade in value for MY Volvo seems extremely low in comparison to others. Started with a couple of low oil lights, but when I went to add oil, it overflowed quickly so I presumed it was a faulty sensor/warning light. Two weeks ago, flashing lights/warm air blowing/transmission performance reduced/momentum stalling...make service repair appt but breaks down on way to appt and has to be towed. Told it's the thermostat and battery. CPO covers the thermostat, I pay for the battery and an oil change, and the service guy tells me "By the way, your engine is burning oil fast. It's no big deal. Older engines do that." I call bull****...2016 isn't "old," then he admits it's specific to the 2016, but it's not a big deal. Just add oil every so often. I get the car back, I drive it 90 minutes away. Two days later, I'm returning home on that 90 minute drive (after a new oil change) and a warning tells me the engine is hot, reduced performance, turn off the car, etc. I call the service dept. He tells me to turn off the AC and bring it in. I get halfway there, the engine dramatically reduces speed, black smoke comes out the rear, the warning light comes on, it's hot, etc. Tow#2 in as many weeks. I'm still waiting to hear from them, but it's apparent from what I've learned that this is a well known issue. I have a CPO warranty. Do I insist on a new engine versus new pistons if they try to tell me it's just the pistons? Am I going to have to fight with them about covering this apparently well known issue under my CPO? I'm frankly irritated he downplayed a well known issue rather than admitting it and addressing it before I was stranded on the side of the highway for a second time in two weeks. Anyway, I'm just here trying to find out what to anticipate and how to be ready.
RBee0826
2016 XC60 T6 Drive E
The first step is an oil consumption test. Oil is weighed and put into the motor, driven X number of miles (600?), then weighed upon removal to see how much was burnt.
Dealer may make you pay for a PCV first because that sometimes fixes the issue.
If that doesn't address it then it's pistons/rings if the cylinder walls are not scored.
The latter check engine light instances - are you getting a warning light to add oil?
Dealer may make you pay for a PCV first because that sometimes fixes the issue.
If that doesn't address it then it's pistons/rings if the cylinder walls are not scored.
The latter check engine light instances - are you getting a warning light to add oil?
You can't just insist on a new engine and then bam you get one, that's not how any warranty works. I would want to know why you experienced the overheat concern first so the vehicle can be rendered drive able. Your dealer will need to start an oil consumption test to address the oil burning concern.
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