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Discussion Starter · #1 ·
Hi,

I had an incident where it seems like my charging cable was pulled too hard while being plugged in by some idiot on the road which caused the actual socket to crack (plastic interior)- although it charges fine.

Any idea how this can be replaced? Any prior experiences/costs etc are appreciated.

Thanks
2021 Xc60 t8 inscription expression
 

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Maybe this could be covered by comprehensive insurance?

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Discussion Starter · #4 ·
The entire charge port assembly can be had for under $400. Obviously installation is extra, if you don't DIY. But considering the effect to insurance rates, I'd probably avoid a claim on this one.

Thank you, this helps!
I usually DIY, but given that the car is new I wanted to Proceed with care. Is there any link that has the steps for installation?
 

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I'd think some 400V high voltage connectors need to be disconnected to be able to reach and take off the old parts. So certified personnel would be needed.
 

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Thank you, this helps!
I usually DIY, but given that the car is new I wanted to Proceed with care. Is there any link that has the steps for installation?
For this I’d recommend doing a short subscription to VIDA so you can get the official and up-to-date instructions on how to not only replace the connector, but also properly disconnect the contactors.
 

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I'd think some 400V high voltage connectors need to be disconnected to be able to reach and take off the old parts. So certified personnel would be needed.
You don’t have to be certified. Although I do recommend you know what you’re doing before you do it, lol.
 

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Clue,
When a Hybrid comes in to a Volvo retailer with a HV component such as OBC socket requiring replacement:
1-An EV De-energization Permit To Work form must be filled out by an EV specialist.
2-Technician must be EV certified (which requires Master Tech rating as prerequisite)
3-Tech must have, wear and use all required HV Personal Protective Equipment including Class 0 gloves, faceshield, shoes, clothing etc.
4-If possible stage vehicle in a specially marked work area chained off and marked with warning signs.
5-Use all required special tools and procedures for HV safety.
6-Have an assistant on standby with the Emergency Hook tool to pull away any person stuck due to HV contact.

I don't recommend any HV repairs on a DIY basis.
 
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