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Hi:

The dealership installed a navteq update as well as some other updates, and now the voice control button on my steering wheel will not open the voice control menu is Sensus. Has anyone had this experience?

Thanks

Matthew
 

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Hi:

The dealership installed a navteq update as well as some other updates, and now the voice control button on my steering wheel will not open the voice control menu is Sensus. Has anyone had this experience?

Thanks

Matthew
NAVTEQ only supplies map data. This sounds like Sensus SW issue.
 

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The dealer did an incomplete install. The navteq upgrade is contained on multiple disks. If you don't install the final disk all will work except the voice commands. The good news is the final disk can be installed separately, after the geo portion has been installed. Take your car back and tell them to check the install manual as you suspect the final navteq disk was not installed.
 
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