I am pleased to inform you that your Recharge has arrived at the port. However, at this time delivery of your XC40 Recharge will be delayed due to the Volvo On Call system not yet being functional due to a software issue. We are awaiting word from Volvo Sweden on final updates for the cars in the ports. We will inform you once we have more information.
Our XC60 T8 arrived at the Port of Tacoma near the end of last June. It finally made it to the dealer - less than five miles away - three weeks later. No communication from anyone as to why it sat there for three weeks.
Volvo would love to sell those cars and make a profit. Likely there is a major software bug that engineers are feverishly working to fix and test. That if the car was delivered to you it would be a major issue and even more complaints would then be forthcoming. I agree it must be frustrating. But the XC40 Recharge is a great vehicle.
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Because the car is sold with VOC and the first person that crashes it and then doesn't get emergency service automatically called because VOC doesn't function at that time will sue the pants off Volvo......so now here is where you are. Frustrating I'm sure. My ordered S60 sat at ports for quite some time awaiting seat belt upgrades. It's horrible as an excited customer to have to wait when ownership is so close.I don't understand why they can't update over the air after delivery.
I am afraid that the decision was made by headquarters in Sweden to hold the cars at the port until the update was performed. We haven't yet been given a timeframe for delivery, but we will follow up with you as soon as we receive any updates.
Unlike Tesla, the saving grace is that the XC40 does not have Sentry Mode, which is the main cause of phantom drain in my Model 3. But I hope that like Tesla, the XC40 goes into sleep mode to minimize drain.Mine’s also sitting in Baltimore port. Hope they throw them on a trickle charger at some point, if the phantom battery drain is anything like I’ve seen in my Tesla, it can’t sit around unplugged forever.
Hope the XC40 has Sleep Mode, like our Teslas, to minimize drain.Mine’s also sitting in Baltimore port. Hope they throw them on a trickle charger at some point, if the phantom battery drain is anything like I’ve seen in my Tesla, it can’t sit around unplugged forever.