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I've had my fair experience with body shops over the years and when my wife accidentally scratched up the side of our 2020 Inscription XC90 I figured that the paint repair/body work deserved to be done at the local dealer which is also, rather proudly, listed as a "Volvo Authorized Collision Repair" Center.

Went to pickup today and couldn't believe my eyes. Paint Drips, Air Bubbles, Paint Not Blended, Poorly Leveled, Deep Gauge in Paint Work... I was so shocked this wasn't a gypsy run fly by night body shop but an actual Volvo Dealership performing work like this! What in the world. I spoke to the assistant service manager who told me he would "make it right" and have "it ready by tomorrow morning". Is that even possible to give time paint to properly cure? What do you guys advise doing here? View attachment 139465
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I work at a body shop specifically in the paint side of the shop... this is awful, and I'm truly sorry you're dealing with this. To answer your question about paint curing, it really depends on the brand of paint. I wouldn't recommend getting your car waxed or using any type of wax at all in the freshly painted areas for at least 6 months, as it can cause issues with curing.
 

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Thanks Brother. I know you feel my pain(T).
I thought the same. But what do you think really happened as a guess? They weren't transparent at all about what the heck they did. To me it looks like they just redid a layer of clear coat and possibly did paint because colors look uneven.

I will also say my car is usually butter smooth from my quick detailer but now every panel, especially the front door (not the one that was repaired) all feel like rough sandpaper. What's the deal with that? Clear coat overspray maybe?
AHHH the more you tell me the worse it gets, yes that is overspray :( But my best guess is they didn't prep it properly and have poor painters at their "shop" prep work is HUGE and even if you're the best painter in the world bad prep + bad finish... the color looking uneven could be them using the paint code for your car instead of color matching it like a proper body shop SHOULD do... its very unfortunate to hear this:/ I would honestly try to get a refund because it seems like they wont be able to help
 

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I'm not a professional painter, but I could do better with a spray paint :D

Joking aside, have had several minor scuffs and dents repaired and repainted at my local Volvo dealer over the 15 years I have owned Volvos and sofar all have been virtually indistinguishable. Repaired areas look as new.
Unfortunately it doesn't come down to Volvo as much as it does their paint techs, sadly the job world isn't doing so well. Which means they probably aren't hiring the best of the best yk?
 
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