SwedeSpeed - Volvo Performance Forum banner
1 - 15 of 15 Posts

·
Registered
Joined
·
1,743 Posts
Discussion Starter · #1 ·
the installer (Safelite) did not remove the cowl. This concerns me, but I wanted to get other opinions from you guys before I call. Even on their website they brag that they take the time to remove the cowl to ensure the bead of adhesive is not smashed while squeezing the new glass in.<p>Thoughts?<p>Thanks,<br>Tim
 

·
Registered
Joined
·
8,273 Posts
Tim, which car was this in? The s80 or the XC? Why was your window replaced to begin with.
 

·
Registered
Joined
·
1,743 Posts
Discussion Starter · #3 ·
Re: (Copeland)

S80 Cope....had a big ol rock chip right in my field of vision...when the rock hit it it broke and caused a lot of other little chips all over. I got approval for Volvo replacement glass from AAA, and used Safelite. <p>I watched the guy from my upstairs window and noticed he never removed the cowl. I didnt want to confront the guy in my driveway, so I think I'll call safelites cust service # this morning. I just hope the bead at the base was not compromised.<p>I even have a little video of him re-installing with the cowl still intact.<p>Tim
 

·
Registered
Joined
·
1,368 Posts
Re: Windshield replaced yesterday, but..... (t6tim)

Is the COWL removal part of a written OEM MUST DO operation on THAT car? Or is it something you would have liked. And or is just part of a broad and wide scope replacement operation you read about. And not model specific to your car. Before you have alot of heart ache over this get a copy of VOLVOS glass replacement operations guide. And then call Safelite and ask them thier version of the story. Then make your case for it getting redone if need be. There is ALWAYS a tech that might cut corners for sure. Just make sure that it is something that is required on your car first. Before accusing. Also if you knew about the cowl removal mandate before hand why did you not ask them on phone in the first place while making the appointment? And now have an issue in the second place once the tech is long gone. The time of install while you were watching (and FILMING IT) him was the time to bring it up for sure. Or at lease get on the phone to the office and stop him that way by asking right then why it was not being done as per spec. You had the time, you were filming. Not like it was at your office and you were busy inside while they did thier work outside. And could say you had no time to babysit the tech? <IMG NAME="icon" SRC="http://www.vwvortex.com/vwbb/rolleyes.gif" BORDER="0"> <p>Hate to say this but it is the old coulda shoulda woulda. And a day late and a dollar short deal. <IMG NAME="icon" SRC="http://www.vwvortex.com/vwbb/rolleyes.gif" BORDER="0">
 

·
Registered
Joined
·
1,743 Posts
Discussion Starter · #5 ·
Re: Windshield replaced yesterday, but..... (Nato740)

I totally disagree...the last thing I want is to confront someone at my home. <p>Never know how someone is going to react.<p>Tim
 

·
Registered
Joined
·
1,743 Posts
Discussion Starter · #7 ·
Re: (Copeland)

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD><i>Quote, originally posted by <b>Copeland</b> »</i></TD></TR><TR><TD CLASS="quote">But Tim, your a cop.</TD></TR></TABLE><p>Exactly the reason to not confront someone. I know better. You just never know how someone will react. I leave my work far behind when home with my family.<p>Tim <IMG NAME="icon" SRC="http://www.vwvortex.com/vwbb/embeer.gif" BORDER="0">
 

·
Registered
Joined
·
8,273 Posts
<IMG NAME="icon" SRC="http://********************/smile/emthup.gif" BORDER="0"> <p>Family first<p>Also since your a CA officer what is the California Steady burn flash pattern?
 

·
Registered
Joined
·
1,743 Posts
Discussion Starter · #9 ·
Re: (Copeland)

No idea what that means.....I just know I need a solid red and a siren as needed.<p>
 

·
Registered
Joined
·
8,273 Posts
So CA cant run flashing red?<p>When I set my Whelen's to the CA steady burn flash pattern it glows a constant red/blue.<br>
 

·
Registered
Joined
·
1,743 Posts
Discussion Starter · #11 ·
Re: (Copeland)

My lightbar has red/blue/amber led's.<p>They blink and go crazy, but there's one that will always burn solid red. That's whats needed to stop someone here: solid red.<p>Tim
 

·
Registered
Joined
·
392 Posts
Re: (t6tim)

So back to the topic...<p>Is it leaking? Are you having any problems?<p>Here in Colorado glass replacement can be an annual event. If a replacement isn't right it's not a big deal, it won't be long before it's replaced again!<p>I would imagine that the folks who replaced your glass will make it right if it leaks, even if you have to wait until it rains again.
 

·
Registered
Joined
·
1,743 Posts
Discussion Starter · #13 ·
Re: (jackf)

Well, I was told there should be no safety concern because on a lot of Volvo's, VW's, and Audi's, the bottom of the windshield is partially supported by a portion of the cowl. He said if the cowl was removed, the windshield and cowl would not support each other properly.<p>He seemed very sure of himself, but I guess the only way I'll feel assured is if I can get a hold of the windshield replacement steps from Volvo. He told me to come on in if I experience any issues at all.<p>Any parts/service guys wanna chime in here...<p>I havn't noticed any issues at all since the install.<p>Tim
 

·
Super Moderator
Joined
·
9,305 Posts
Re: (t6tim)

I'd be inclined to trust someone who does the job daily for a living... but in any case the Volvo procedure calls for threading a wire completely around the seal, beneath the glass, and using a sort of walking spool/winder to pull the wire through the adhesive. This requires removal of the cowl, so you can get behind it. I wonder if anyone actually uses this method.<p>Most installers I've seen use a much simpler method which involves a short wire with two handles. You need longer arms, and you have to avoid some interior equipment, but it is a lot easier and quicker. Apart from getting a good seal at the lower edge of the windshield, I doubt removing the cowl is necessary, it's pliable, and doesn't cover much of the glass. Getting it out of the way is more for access than anything else.<p>Tom,
 

·
Registered
Joined
·
1,368 Posts
Re: Windshield replaced yesterday, but..... (t6tim)

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD><i>Quote, originally posted by <b>t6tim</b> »</i></TD></TR><TR><TD CLASS="quote">I totally disagree...the last thing I want is to confront someone at my home. <p>Never know how someone is going to react.<p>Tim</TD></TR></TABLE><p>Ok lets get this straight then. Your a Cop. You had a bad (maybe yes maybe no) install. You knew about the cowl issue. Jury still out weather your car requires it, as you have yet to address that yet. And never as far as you say told them on the phone making the appoinment you did. Then FILMED them not installing it right. Then you forget how to use a phone, something I suggested you do or have done while they were there still. And get there boss on the phone to them. Cut and dry to me. Case dismissed for officer not showing up in court. Mr. Safelite your free to go. And BTW remind me to never move to CALI ok. <IMG NAME="icon" SRC="http://www.vwvortex.com/zeroforum_graphics/screwy.gif" BORDER="0"> Thread should now die on its own merrits, like the case he thinks he had. Sadley he might have had one if he had done something, ANYTHING on his own behalf. Before/during not AFTER the fact. <IMG NAME="icon" SRC="http://www.vwvortex.com/vwbb/rolleyes.gif" BORDER="0">
 
1 - 15 of 15 Posts
Top