Well, I finally got our car back. For those of you who don't remember, my wife was in a minor accident with it June 20th. Even though it was minor, it looked pretty bad and required replacing the hood , both fenders, and the front fascia. The total bill came to about $15,400. They already fixed the crooked fog lights and two uneven panel gaps, but the whole front piece is crooked, and they managed to clearcoat a hair (yes, a human hair) into the hood. But that's not the worst. The worst is that the entire car, including wheels and glass and roof-rack is covered in a film of what I guess is overspray of some sort. It's reddish hue suggests primer, but I'm really not sure. The only way I can remove it from the glass is with a razor blade, but as for the paint and wheels, it will need the services of a very skilled detailer to remove the bad stuff, and leave the good stuff undamaged. I was stunned to realize this today as I cleaned it. Also, they left the interior a mess, but at least that I was able to clean- well, except for the scratches on the base of the "Spaceball". I really just want out of my lease at this point, as I know that there is a good chance I will never get any real satisfaction from this. I will talk to them Monday to see what they offer.