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I have had a 2004.5 S40 since new. After owning it about a year I noticed that the rear passenger floor was wet and took it in under warranty. As I recall, they said something about sealing a leak. <p>All work was done at Sandberg NW Volvo.<p>About a year later it happened again, and the car smelled bad! I took it in, and they said they fixed another leak. I asked about the smell and they had my carpets "detailed" and sent me on my way. <p>About another year later, as the warranty was running out, it happened again and the smell was worse than ever! I took it in, they said they fixed it. I asked that they replace the carpets and bleach the floor pan because of the obvious mold/mildew problem. They refused, but offered to detail the carpets. I said they would have to escalate this Volvo N. America and they said they would investigate that. I was lame, and let the whole thing slide for a while.<p>Now, the car stinks way worse than ever and I'm well out of warranty (61k). After a couple weeks of hot and humid weather, the rear carpet was really soaked! I'd had it. I suspected the AC drain and decided to pull the carpets and have a look. Here are the pics:<p><A HREF="http://picasaweb.google.com/erik.utter/S40MoldMildew?authkey=Gv1sRgCLms8oH-5tKUeQ" TARGET="_blank">http://picasaweb.google.com/er...tKUeQ</A>#<p>Can someone confirm this is indeed the AC drain? As soon as I turned the key is started dripping water. I checked the sunroof drains and found the drivers side clogged, but the passenger side was clear. Also, it hasn't rained in quite a while, so I'm pretty sure it's the A/C drain.<p>So... what is my suggested course of action? I obviously need to fix the AC drain for good, get new carpets and bleach the floor pan. Since I have invested my own labor to get this far, here is what I am thinking:<p>Call my dealer service manager, explain the situation and send pics. Explain that I believe Volvo negligence is to blame since I'd had it in so many times for this. Then ask that they buy me new carpets. I'll do my own labor. I think this is fair. If they say no, I suppose I should escalate to Volvo of N America, BBB and state attorney general. If Volvo says no should I post to consumerist etc? What is my best course of action? Do I have legal cause?<p>Thanks for your input!
 

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I would definitely take it to Volvo of N. America. Explain the dealer's failure to truly correct the situation while under warranty and show your records to prove they simply tried to "band aid" the problem. With pics like this, you have quite the problem and good footing for negotiating a settlement. I wouldn't even settle for doing it yourself. Let the dealer fix it! Keep us posted!
 

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No doubt, just had the same issue with mine. Although not as bad.<br>The drain connector got an upgrade from the 2008- . Supposedly its a snugger fit and wont come loose as easely as the old one.<br>Got this changed now and I`m hoping it`ll be a permanent fix.<p>
 

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Re: (goddamnswede)

Wow thats disgusting. That should be taken care of no problem with the pictures you have taken. Isnt that black mold, thats a serious health concern. The S40's have multiple leak failures all of which have been acknowledged and posted in technical bulletins. Just because they found one all other avenues should have been checked as well. Sounds like laziness to me...
 

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Re: (ForceFed Motorsports)

I wish ForceFed worked at a Volvo dealership near me. He sounds like a good and honest tech. <IMG NAME="icon" SRC="http://********************/smile/emthup.gif" BORDER="0">
 

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Re: (MarvynDT)

Thanks appreciate that. Unfortunately i have to blame flat rate as to why most techs are lazy. On most warranty items like water leaks you dont get paid for diag. which when removing interiors for inspection can be time consuming. However with these posted bulletins that means you can get paid for inspection and replacement of faulty components, thus why not check em all <IMG NAME="icon" SRC="http://********************/smile/emthup.gif" BORDER="0">
 
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