I generally don't have a high regard for aftermarket warranties, as I have seen many people be let down by them over the years, but it was my impression that the ones sold by the car company themselves are generally better.
So, when I bought my CPO 2017 S90 T6, I decided to add Volvo extended warranty to it.
I just had my first opportunity to use it. I had to tow my car in to the dealer because it was dumping all of its coolant onto the ground.
Turns out there is a long coolant hose that wraps its way around the engine, and is nearly impossible to replace without taking several parts out to get to it. I am told that fancy CPO extended warranty I bought "does not cover hoses". The quote to have the work done is over $800.
Makes me wonder why the hell I spent the money on the added warranty anyway. I thought I was covered, and there would be no surprise bills. Quite honestly, this is bull****. It makes me question if I ever want to go down this route again.
I had been thinking about upgrading my extended warranty, as since the pandemic I have driven much less, and will probably wind up keeping the car much longer than originally anticipated (the car only has ~35k miles on it), but now I am not sure. I'm actually questioning why I bought this Volvo in the first place, and if I even want to keep it at this point.
Oh, and Volvo's roadside assistance was a bloody nightmare as well. They apparently operate through a third party named "Urgently". It took them FIVE HOURS to come tow my car. I had to pull over with coolant warning lights at about 12:35. The tow truck didn't arrive until 5:45pm. It wasn't like I was somewhere in the middle of nowhere either. I was in suburban greater Boston, only about 10 miles from downtown.
This whole thing was NOT a good experience, and it's making me question if I want to buy Volvo's in the future.
So, when I bought my CPO 2017 S90 T6, I decided to add Volvo extended warranty to it.
I just had my first opportunity to use it. I had to tow my car in to the dealer because it was dumping all of its coolant onto the ground.
Turns out there is a long coolant hose that wraps its way around the engine, and is nearly impossible to replace without taking several parts out to get to it. I am told that fancy CPO extended warranty I bought "does not cover hoses". The quote to have the work done is over $800.
Makes me wonder why the hell I spent the money on the added warranty anyway. I thought I was covered, and there would be no surprise bills. Quite honestly, this is bull****. It makes me question if I ever want to go down this route again.
I had been thinking about upgrading my extended warranty, as since the pandemic I have driven much less, and will probably wind up keeping the car much longer than originally anticipated (the car only has ~35k miles on it), but now I am not sure. I'm actually questioning why I bought this Volvo in the first place, and if I even want to keep it at this point.
Oh, and Volvo's roadside assistance was a bloody nightmare as well. They apparently operate through a third party named "Urgently". It took them FIVE HOURS to come tow my car. I had to pull over with coolant warning lights at about 12:35. The tow truck didn't arrive until 5:45pm. It wasn't like I was somewhere in the middle of nowhere either. I was in suburban greater Boston, only about 10 miles from downtown.
This whole thing was NOT a good experience, and it's making me question if I want to buy Volvo's in the future.