Re: VADIS Charges - Ordered cars vs. In-stock (ncoig)

We went through the same thing. Before we picked up the car I asked our salesman to make sure the car was set the way I wanted it. One touch locks, seat heaters. When I picked up the car they never actually charged me for it, they did mention what it cost them to do this stuff. You will have to handle it in your own way, you do have a big cheque in your hand to negotiate with though.

 

Does anyone have a LIST of what settings are available to be changed?

 

Re: (Odyssey)

Morally, this is supposed to be included in the "one year" adjustment period.
So, yes, your dealer IS trying to screw you IMO, and this is also my dealer's opinion
JRL

 

Re: (JRL)

Quote, originally posted by JRL »

Morally, this is supposed to be included in the "one year" adjustment period. So, yes, your dealer IS trying to screw you IMO, and this is also my dealer's opinion JRL

He says he didn't think that that covered "optional" services, but he would check...

-N

 

Re: (ncoig)

Well, my dealer will do ALL changes within the one year period with no charge whatsoever

 

Yannis, you out there? Is there any official word from Volvo on whether VADIS software downloads are covered as adjustments during the first 12,000 miles?

I'd sure like to know as I paid just over $100 last week for autolock software on my S60R with 4,000 miles...

Thanks.

 

Re: VADIS Charges - Ordered cars vs. In-stock (ncoig)

I have not been charged for any of the VADIS changes, software updates, etc. done by my dealer. I bought my car in October 2003.

 

Re: (JRL)

Tell your dealer MY dealer does the changes for free (and thanked me for giving them the autolock codes in fact!

 

Re: VADIS Charges - Ordered cars vs. In-stock (ncoig)

My dealer doesn't charge for them. Then again if they would, I'd just go to my mechanic!

 

Re: VADIS Charges - Ordered cars vs. In-stock (mike_c70)

Well, it is interesting that most (all but one?) of you haven't had to pay.

It is also not surprising, that I'd get the dealer that does...

I guess now I just have to raise hell if he doesn't want to do it for free... (Which will really tick me off, since I thought I was fair with him re: the price of the car)

We'll see. Perhaps he'll change his tune. (Then again, maybe I should be talking to the servce manager and not the sales manager about this?)

-N

 

Re: VADIS Charges - Ordered cars vs. In-stock (ncoig)

My Service department said the seat temp, auto mirror sensitivity and 130 mph limit adjustments are simple VADIS changes and their would be no charge. However, he said the Auto Door Locking requires them to download software from Volvo at a charge he will pass on to me.

Doug H

 

Re: VADIS Charges - Ordered cars vs. In-stock (defgh1)

I thought the 130MPH limit was a download from Volvo. Among other changes are service interval notices, courtesy lights timing.

 

Re: VADIS Charges - Ordered cars vs. In-stock (defgh1)

Quote, originally posted by defgh1 »

My Service department said the seat temp, auto mirror sensitivity and 130 mph limit adjustments are simple VADIS changes and their would be no charge. However, he said the Auto Door Locking requires them to download software from Volvo at a charge he will pass on to me. Doug H

Still, it should be included in the one year adjustment dealie, mine was.
JRL

 

Re: VADIS Charges - Ordered cars vs. In-stock (mike_c70)

Quote, originally posted by mike_c70 »

I thought the 130MPH limit was a download from Volvo. Among other changes are service interval notices, courtesy lights timing.

No, it's a setting in the CEM module and it displays in Swedish. It took my dealer a while to find the setting and correct it, but they did. I'm not aware of any download that will change the setting.

 

Re: VADIS Charges - Ordered cars vs. In-stock (JRL)

Quote, originally posted by JRL »

Still, it should be included in the one year adjustment dealie, mine was. JRL

I agree, but I do not have much choice in the matter. If I want the Auto-Locking I have to pay. I guess I could always drive 2.5 hr each way and go to your dealer and get it for free.

Doug H

 

Re: VADIS Charges - Ordered cars vs. In-stock (defgh1)

Probably, but you didn't buy it (there) here.
JRL

 

Re: VADIS Charges - Ordered cars vs. In-stock (defgh1)

Quote, originally posted by defgh1 »

I agree, but I do not have much choice in the matter. If I want the Auto-Locking I have to pay. I guess I could always drive 2.5 hr each way and go to your dealer and get it for free. Doug H

Or you can lock the car manually...for free.

 

The way I understand it, the dealers get charged by Volvo for VADIS downloads. If that's the case, I can understand them wanting to charge for them. My dealer's never charged me but I assume that's out of courtesy not obligation - even within the twelve month "adjustment" period.

 

Re: VADIS Charges - Ordered cars vs. In-stock (BarryH)

Quote, originally posted by BarryH »

The way I understand it, the dealers get charged by Volvo for VADIS downloads. If that's the case, I can understand them wanting to charge for them. My dealer's never charged me but I assume that's out of courtesy not obligation - even within the twelve month "adjustment" period.

I'm not so sure about that.
I believe that during the adjustment period the dealer doesn't get charged.
Yannis, perhaps a little insight here.
I say this as this because this is part of the written warranty aggrement and during a warranty period the dealer doesn't get charged for Vadis. As if you need a software download during the warranty period, the dealer doesn't get charged.
JRL

 

The dealer's get charged for the Software that they download when doing one step locking, autolock, and ect. Changes that can be done without a software download are more likely to be free, they are activated without software bought from volvo(seatheater temp, drl, amout of time for lights, ect) But still, takes time for the tech to do it.
Yes, you paid 30+k for a car, but really, do you go to work everyday, to not recieve a paycheck, or acually lose money on a job?
Some dealers will do it as a courtesy. But Volvo will not pay for this as a "warranty/adjustment". the adjustment refer's to things like alignment, ect that can be off from the factory or change within the first yr/12k.

Also, EVERY time your dealer downloads software, they get charged. Vadis doesnt care how many miles or how long you have had your car for. The dealer will still get charged....whether or not they can get remibursed through volvo is a different story. ecu upgrades/trans/any module upgrades can be reimbursed if there is a documented customer complaint and the upgrade fixes the problem. The SW we are talking about isnt a upgrade, its an add on.

Adam

 

Re: (garbergtsi)

Quote, originally posted by garbergtsi »

But still, takes time for the tech to do it. Yes, you paid 30+k for a car, but really, do you go to work everyday, to not recieve a paycheck, or acually lose money on a job? Some dealers will do it as a courtesy. But Volvo will not pay for this as a "warranty/adjustment". the adjustment refer's to things like alignment, ect that can be off from the factory or change within the first yr/12k. Also, EVERY time your dealer downloads software, they get charged. Vadis doesnt care how many miles or how long you have had your car for. The dealer will still get charged....whether or not they can get remibursed through volvo is a different story. ecu upgrades/trans/any module upgrades can be reimbursed if there is a documented customer complaint and the upgrade fixes the problem. The SW we are talking about isnt a upgrade, its an add on.

1) I'm not trying to be antagonistic, but what is your basis for any of
this? You speak with a great air of authority, yet sound more like your opining rather than stating fact...?

2) It's $40k+

3) If the case is that Volvo charges for VADIS to their dealers for this adjustment, then perhaps the whole system is flawed.

I've purchased a car with particular abilities, and it should be able to perform commensurately. You think $40k+ is just for the nuts and bolts? No, that's for warranty service, maintenance, etc. I don't expect to be nickel-and-dimed for changing the settings on the car -- that's a bunch of crap, ESPECIALLY when initially obtaining the car. It should be configured the way I want it, not delivered according to someone else's spec.

-N

 

Re: (garbergtsi)

Quote, originally posted by garbergtsi »

The dealer's get charged for the Software that they download when doing one step locking, autolock, and ect. Changes that can be done without a software download are more likely to be free, they are activated without software bought from volvo(seatheater temp, drl, amout of time for lights, ect) But still, takes time for the tech to do it. Yes, you paid 30+k for a car, but really, do you go to work everyday, to not recieve a paycheck, or acually lose money on a job? Some dealers will do it as a courtesy. But Volvo will not pay for this as a "warranty/adjustment". the adjustment refer's to things like alignment, ect that can be off from the factory or change within the first yr/12k. Also, EVERY time your dealer downloads software, they get charged. Vadis doesnt care how many miles or how long you have had your car for. The dealer will still get charged....whether or not they can get remibursed through volvo is a different story. ecu upgrades/trans/any module upgrades can be reimbursed if there is a documented customer complaint and the upgrade fixes the problem. The SW we are talking about isnt a upgrade, its an add on. Adam

DO YOU WORK FOR VOLVO?

 

Re: (garbergtsi)

Quote, originally posted by garbergtsi »

The dealer's get charged for the Software that they download when doing one step locking, autolock, and ect. Changes that can be done without a software download are more likely to be free, they are activated without software bought from volvo(seatheater temp, drl, amout of time for lights, ect) But still, takes time for the tech to do it. Yes, you paid 30+k for a car, but really, do you go to work everyday, to not recieve a paycheck, or acually lose money on a job? Some dealers will do it as a courtesy. But Volvo will not pay for this as a "warranty/adjustment". the adjustment refer's to things like alignment, ect that can be off from the factory or change within the first yr/12k. Also, EVERY time your dealer downloads software, they get charged. Vadis doesnt care how many miles or how long you have had your car for. The dealer will still get charged....whether or not they can get remibursed through volvo is a different story. ecu upgrades/trans/any module upgrades can be reimbursed if there is a documented customer complaint and the upgrade fixes the problem. The SW we are talking about isnt a upgrade, its an add on. Adam

this information is 100% correct. any download that they get from volvo is charged to them (it is a part, just like an oil filter). changing the settings of things like the seat heater temp requires no part # and is not charged to the dealer. however, you must remember that a service dept has only one thing to sell: TIME. it is unreasonable in my opinion to expect them to schedule people, or worse have walk-ins, to change things and not have someone pay for it. imagine having 3 people a day coming in for this. it could easily eat up an hour of a tech's time. should the dealer eat this? also, most dealers only have 1-2 vadis carts. you may have a tech waiting around for the cart while someone else is using it: $$$$$$$

These changes are NOT included in the adjustment period, as they are preferences. Those of you who have not paid for it were either goodwilled by the dealer or they ate it.

 

Re: (mjbr24)

Well, if that's the God's honest truth, there are some of us who got their R's early, paid MSRP, and whose dealers are at least fair and honest to give us those changes
for free and "eat" Volvo's $25.00 software charges.(and their labor).
To be fair, my car was on Vadis anyway so there wasn't any "extra" labor.
I wouldn't ask for a Vadis freebee unless it was. (on Vadis)
JRL

 

Re: (JRL)

good point. if your car is on the cart anyway (for another repair, hopefully scheduled) then it wouldn't be a big deal to set a preference.

there is also another way around the charge. a dealer could doctor the RO to make it sound like a repair and then submit it under warranty. none of you would ever know and it would appear that they gave it to you for free.

sorry, just my suspicious nature.........