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Discussion Starter · #1 ·
I have such a love/hate relationship with my 2015 V60 Drive-e. It's a dream to drive, but I have lost almost all confidence in the vehicle. Today, auto start/stop failed me and left me stranded at an intersection. This is NOT acceptable. Called the dealer and they've had 3 other reports of this issue in the past month, so I'm taking it in again for the third time in 3 months. Surely they'll see an error code on this failure, right?

A quick list of the issues I've experienced in 10 months of ownership:
--Low coolant twice: Very minor, easily fixed, and somewhat expected.
--Brakes failed to fully engage: Dealer not able to replicate but did do a software update. Have not experienced this again.
--Clicking sound under moderate-to-hard acceleration: When I took the car in for the brake issue, they also looked into this but could not replicate. They tightened the suspension though. This issue is NOT fixed and I guarantee I can replicate the problem if a service tech will ride with me.
--Rattling from right side of dash has developed over the past month: I want to blame it on colder weather and contraction of parts, but not sure if that is a true statement. Planned to make dealer aware at 30k service. Minor issue, but major annoyance/distraction.
--Squeaking sound when turning the steering wheel the first few times after initial engine start: Another new issue I planned to address at 30k service. Again, it’s minor, but it should not be happening.

I WANT to love this car and keep it, but I'm concerned about the expenses I'll be facing when the warranty is up in 5k miles. Above that, I need to be able trust my vehicle since I often have my kids with me and I commute 2.5 - 3 hours per day. Anyone in Atlanta or the southeast have any indication on what it costs when a software update is needed, or brake system check, or auto start/stop failure? The dealership has not been able to replicate any of these issues, so I guess I'm SOL after I hit 30k.

What would you do?
 

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Yeah I feel exactly the same. I really want to love my S60 2015.5. Driving it is a pleasure. However, things like rattles, squeaks and minor issues have kept me from fully enjoying the experience.
 

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Just trade it in for a proper 5 or 6 cylinder Volvo.
 

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Your warranty isn't up, that is only up after 4yr/50k miles for all major issues. Your Free Maintenance is up after a certain time period which is merely oil changes (and if you have the full wear and tear coverage that meant brakes, wipers, etc). Software updates are supposed to be Free since Volvo changed their policy a while back now. That noise you hear with the steering wheel might just need some lube to stop squeaking, honestly I've had this happen on several cars I've owned; usually happens when it gets super cold out (easy fix for the dealer). The rattle in the dash may be something either related to the glove box door, something in the glove box or maybe someone left something in the passenger front door that makes noise (just an idea). Since I do not have a Drive-E motor I can't help with the other issues.
 

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These issues are minor for a complex European car with a brand new engine design. However, I doubt you'll have less issues as the miles pile on, and you really pile them on. I always recommend getting the extended warranty at the time of purchase for those buying their car for long term use. I would see if you can buy an extended warranty from your dealer or trade it in/sell.
 

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Discussion Starter · #6 ·
Your warranty isn't up, that is only up after 4yr/50k miles for all major issues. Your Free Maintenance is up after a certain time period which is merely oil changes (and if you have the full wear and tear coverage that meant brakes, wipers, etc). Software updates are supposed to be Free since Volvo changed their policy a while back now. That noise you hear with the steering wheel might just need some lube to stop squeaking, honestly I've had this happen on several cars I've owned; usually happens when it gets super cold out (easy fix for the dealer). The rattle in the dash may be something either related to the glove box door, something in the glove box or maybe someone left something in the passenger front door that makes noise (just an idea). Since I do not have a Drive-E motor I can't help with the other issues.
Thank you for clarifying the warranty info. I consulted my paperwork and confirmed 4yr/50k is correct.
 

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However, things like rattles, squeaks and minor issues have kept me from fully enjoying the experience.
I'm worried about this with my 2016 as well. The only consolation is that other vehicle I was strongly considering purchasing was a BMW 328 wagon and the same complaints exist.

Just trade it in for a proper 5 or 6 cylinder Volvo.
Unless that 5 or 6 cylinder is wrapped in the body of a S90/XC90/V90, I don't think his specific complaints will be addressed. Even then it's to be determined.
 

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I don't know if you would want too, but can you turn off the Start/Stop?
Not permanently, but you can press the Auto Start/Stop button at the bottom of the keypad on the center console or put the car in Sport mode or if the temperature is to hot out.


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I'd hang onto it up to the 4 years/50k and then see. In the mean time I'd try to get into the habit of turning off start/stop every time you start the car, which will feel like less of a nuisance over time. A recurrence of the brake issue without subsequent diagnosis and repair would give me pause for consideration, though.
 

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My wife came home from Costco and promptly reported "the car shut off when I stopped at a stop sign". "Did you have the auto stop on?" I asked. She replied yes. I instructed her to shut off the auto stop/start. What I do every time I drive this car. Other than that we don't have many squeaks or rattle. Of course it doesn't get too cold where we live so maybe that has something to do with it.
 

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Unload.

Because this:

I have lost almost all confidence in the vehicle.
The reason I love my volvo is exactly because of how confidence inspiring it has been throughout it's 12 yr life span. Aside from regular preventative maintenance, oil changes, and consumables, the XC and the 2.5T inside have required nothing of me, and given 130k of stellar service to my family. I hope to get 200k+ out of this vehicle.

The irony of course is that the bomb proof nature of all the volvos my family has owned (from Amazon to 850 to 240 to XC) is exactly what has me shopping for a V60. The drive-e is intriguing, but even as a CPO with generous warranty coverage, a couple months hanging out in this subforum is fast convincing me it isn't worth it. I simply can't have afford to own a vehicle that has me at the dealer 8-12 times a year, warranty or not. Time is money.

While some of your issues are related to "the wrapper" (to borrow from SilverRubicon) I would argue that the ones that are most aggravating and least confidence inspiring are related directly or perhaps effected by the changes inherent in the new power train platform. If you do In fact want another volvo, trade this in on a 15 or 15.5 CPO T5 AWD or a T6 RD. You'll have much of what you love, and less of what you don't, as well as a warrantee that offers substantially more coverage assuming you buy a vehicle with less than 50k on it. CPO T5 AWD Premiers can be had with less than 20k on the odo for less than 30k out the wallet. I'm eyeing a few as we speak. Not a bad move if you're so inclined.

Edit: just realized your not actually as close to out of warranty as you initially stated. Nonetheless, I'd say most of the above still applies. I don't like the idea of a car that id be afraid to own out of warranty
 

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As recent owner of an '07 V70 R (3rd AWD Volvo) and new owner of a '16 V60 RD (4th) can attest that Volvos are far from low maintenance or trouble-free. However they are reliable and, with proper maintenance, very durable (300,000 km plus), and much more satisfying to drive than an expensive Toyota or even Honda.


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As recent owner of an '07 V70 R (3rd AWD Volvo) and new owner of a '16 V60 RD (4th) can attest that Volvos are far from low maintenance or trouble-free. However they are reliable and, with proper maintenance, very durable (300,000 km plus), and much more satisfying to drive than an expensive Toyota or even Honda.


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The thing is that old Volvos used to be low maintenance and trouble-free. That's changed since about 2000, it seems. The joke used to be that Volvos and cockroaches would survive nuclear wars. Not so much these days.
 

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Unload.

Because this:



The reason I love my volvo is exactly because of how confidence inspiring it has been throughout it's 12 yr life span. Aside from regular preventative maintenance, oil changes, and consumables, the XC and the 2.5T inside have required nothing of me, and given 130k of stellar service to my family. I hope to get 200k+ out of this vehicle.

The irony of course is that the bomb proof nature of all the volvos my family has owned (from Amazon to 850 to 240 to XC) is exactly what has me shopping for a V60. The drive-e is intriguing, but even as a CPO with generous warranty coverage, a couple months hanging out in this subforum is fast convincing me it isn't worth it. I simply can't have afford to own a vehicle that has me at the dealer 8-12 times a year, warranty or not. Time is money.

While some of your issues are related to "the wrapper" (to borrow from SilverRubicon) I would argue that the ones that are most aggravating and least confidence inspiring are related directly or perhaps effected by the changes inherent in the new power train platform. If you do In fact want another volvo, trade this in on a 15 or 15.5 CPO T5 AWD or a T6 RD. You'll have much of what you love, and less of what you don't, as well as a warrantee that offers substantially more coverage assuming you buy a vehicle with less than 50k on it. CPO T5 AWD Platinums can be had with less than 20k on the odo for less than 30k out the wallet. I'm eyeing a few as we speak. Not a bad move if you're so inclined.

Edit: just realized your not actually as close to out of warranty as you initially stated. Nonetheless, I'd say most of the above still applies. I don't like the idea of a car that id be afraid to own out of warranty
I agree with you completely. I'd love to buy a Volvo, because I'm a safety nut. Unfortunately, I'm also a reliability nut, and I get ticked off if I have to make even *one* trip to an auto shop per year. The idea of going over and over and over again is enough to keep me out of a modern Volvo until they start paying as much attention to reliability as they do to safety. I've never bought a new car, so my bank account is my warranty. And the quickest way to keep me away from a vehicle is to hear that the people who buy it are afraid to keep it past the warranty, and that they spend more time with their dealers than with their families. That last part is an exaggeration, but not by much.
 

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The thing is that old Volvos used to be low maintenance and trouble-free. That's changed since about 2000, it seems. The joke used to be that Volvos and cockroaches would survive nuclear wars. Not so much these days.
Did they though? I feel like "the old timers" are always complaining about how their favorite "good thing" is becoming crappy, high maintenance, watered down, etc. Im 100% guilty of this much of the time. While I don't remeber my dad living at our mechanic's shop, it is interesting that I do remember said Volvo Specialist by name: Larry Costa. He was across the bridge in NJ and my father would only take our volvos to him until the day he retired. Not too soon after that my father stopped buying volvos.

Volvo's were always subject to pesky electronic gremlins, and I think that fault has now been exacerbated by the evolution of the modern automobile at large from driving machine, to computer with wheels. It seems like the build quality otherwise hasn't changed too much from the models of the late 90s and early 00s.

I'm not saying your wrong outright. I just think it's interesting to think about the constantly evolving perceptions....
 

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The main annoying issue with my '14 S60 is the awful smell out of AC. Made my third appointment with the dealer next week, drives me crazy that they can not (too lazy ?) to fix it. I bet it's due to the mold in the condenser, but their only solution is to change the cabin filter - the smell comes back after just a few days. Makes me think about selling the car, which otherwise has been very pleasant to drive...
 

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I've been to the dealer once in my 4 months of ownership, the auto start/stop is quite annoying, and I feel like the brakes are super spongy. I for one will keep the car the whole 4 year/50k and unload it right before that time. I like the Volvo comforts, but I know that this car will have more and more problems as time goes one. As another user stated, it's a confidence thing.
 

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I've been to the dealer once in my 4 months of ownership, the auto start/stop is quite annoying, and I feel like the brakes are super spongy. I for one will keep the car the whole 4 year/50k and unload it right before that time. I like the Volvo comforts, but I know that this car will have more and more problems as time goes one. As another user stated, it's a confidence thing.
Well, I drive a VW. Listening to the internets a VW is supposed to be the epitome of unreliability; however, after over 5 years the car has been super reliable, and the Golf platform is in general pretty reliable. Cars are more performance focused these days - both electronically and mechanically, and problems are going to occur. I think you just have to educate yourself on the model you have and what the common issues are. If someone is that bothered by reliability hearsay they should just give up and buy a CamCord, although there is no guarantee there either (e.g. Honda brakes, transmission issues).
 

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Sounds like it's time to trade to a Volvo you can believe in........lots of good options out there!!!
 
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