SwedeSpeed - Volvo Performance Forum banner

This Is What $50000 Gets You.. S60 spawn of Satan

94K views 609 replies 92 participants last post by  80sGuy  
#1 · (Edited)
I ****ing hate this car so much. Every month its a new issue. 2013 T6. So ridiculous this car is the worst purchase of my life. What 2 year old car leaks water EVERYWHERE :mad::mad::mad::mad::mad::mad:

Image


Image


Image


EDIT

Since this is such a long thread now, I am going to post all of the issues I have had with my S60. I offer it as a warning to potential buyers. There are LOTS OF HAPPY OWNERS on this forum, the issues I have had are mine alone. I am pretty sure I have a lemon, but not mechanically. The main car (besides transmission) seem great. The trouble I have is with the fit and finish. It is bad. So So So bad. Anyways, here is my full list.

-Premature rotor wear (dealer replaced rotors and brakes)
-Hard down shifts in transmission (no fix) Hard shift from reverse to drive (no fix)
-Rubber squeaking above drivers side in roof (dealer fixed and said something came loose) (has returned after a year)
-Ticking back door handle (dealer fixed after 4 attempts by putting felt tape in handle)
-Creaking doors when braking, accelerating and driving over uneven road (flexing the car body) (dealer fix was to give me silicon spray to wipe on the door trim once a month which does not really help much) (dealer now replaced all 4 door panels)
-Creaking sunroof (fixed first time when car was first bought and then it came back and was refixed a couple months ago)
-Leaking sunroof (brand new issue, was fixed by dealer)
-Rattling sunroof controls/interior light area when music has bass (had to fix this myself by jamming a credit card inside the gap, still buzzes a bit)
-Squeaking holy **** handle drivers side (dealer replaced)
-Tire alignment issue wore front tires unevenly, no idea what caused it (i had to pay for an alignment and 2 new tires, although since my car was not brand new I can't really blame the car for this one)
-Cracking noises when AC is on in hot weather (no fix, the plastics expand at different rates causing excessive snapping and cracking)
-Creaking waterfall area (dealer lined it with felt to dampen noise, helped a bit, still cracks on acceleration, stopping, hard turns, when my knee touches it)
-Squeeky shifter in sport mode (dealer replaced shifter leather boot)
-Tweater Blis housing came loose (dealer fixed this)
-Burnt out Light in Sun Visor (dealer has part on order)
-Bubble Wrap popping from arm rest (replaced with a new arm rest that is harder now than the original. Must be a re design)
-Dirt getting into speedometer area (this really pisses me off! this just shows the quality control overall)
-Windshield fell out (fixed but they broke the auto wiper sensor in the process)
-Broken stereo computer, nothing works and speakers make repeated noise like a record player skipping
-My headlights are messed up now, right side looks like a chicken foot spot light. They can't figure whats wrong
-They broke my sirius radio somehow when trying to repair the auto wiper issue I have
-Battery was faulty that just had to be replaced
-Looks like AC Compressor is dying now.. (AC Compressor was replaced, would have been a $1500 bill if not under warranty)

Update 11/16/16
I am still fighting to get the auto wipers fixed. I am still fighting to get the headlights fixed.
All 4 door panels were replaced with all new clips. The door panels still creak and moan. After fighting this for 2.5 years I am prepared to give up. This car is just badly badly designed.
I have gone through 3 sets of rear brakes and rotors in 50 000km. I do not abuse the brakes, my last car my brakes lasted me 5 years (100 000km) driving the same places.

Update 1/27/2017
Some sort of bearings went in the front end, when I turn the wheel it made a knock knock knock sound. Was covered under warranty but that was the last straw. I had this car in for repairs almost 30 times in 2.5 years. I traded it in for a Lexus IS 350. Sorry I ever left Japan, Euro cars are for the rich. Good luck everyone. Let this post stand as a warning though, don't let fanboyism get in the way of an honest conversation. Thanks to everyone that tried to help, and to the people who hated on me, I know your Volvo rattles... lol.

Here are some videos to remember me by. Beware the S60..

BLIS Malfunction

AC Compressor Failure

Headlight Issue

Faulty Rain Sensing Wipers

Door Creaks

Malfunctioning Computer

Creaking Sunroof

Door Trim Noise

Vent Noise

Interior Light Noise (Rattled bad with bass)

Back Door Ticking

Center Arm Rest Bubble Wrap Sound Effects

Creaking Wipers
 
#2 ·
The only OEM leaks would be from sunroof weatherstrips, rare but seen. audi are huge for this. What you seem to have is a leak from ur windshield not properly glued to the frame. That would only happen if the windshield has been replaced before and most likely not with OEM windshield. Good thing 2 yr old car has a warranty that will cover all those small issues.
Congrads on the car btw. Awesome car that might save your life one day..then these leaks won't bother you so much... You will be thankfull you were driving a Volvo.
 
#68 ·
Well yeah, Audi's are huge for this, but after sitting outside in the elements for over 5 years. I know, I've had 3 do this. ;)
 
#3 ·
Well I will be taking back to the dealer. This is the only time it has leaked and I have owned it for over a year so I dunno wtf is going on. Just add it to the list. Never taken a car back to the dealer so much. In fact I have not taken any car back to a dealer 1/10 of the times this Volvo has gone. So frustrating!
 
#4 ·
This is a very childish attitude.
It's under warranty, take it to the dealer, get a loaner, and don't pick it up until you are guaranteed that they fixes the leak(s)
Grow up and act like you should
 
#5 · (Edited)
It's an understandable attitude sometimes.

People talk about quality of European cars and when someone is used to domestic car quality and then get into /some/ Volvos, they have issues.

I've had my XC60 for 4-5 months and it's been back more times than I owned my Lincoln for 5 years.

But to be fair, I didn't have my Lincoln's oil changed at anywhere by Valvoline quick change places (95% of the time the same place) and it was warranteed to 100k miles just like my CPO XC60.

The only thing wrong with my Lincoln is that the drivers door handle (inside) broke which seemed to be common on that model and then some bits under my front suspension. And that was it.

I've seen so many quirks and screwy things with the XC60 that it does drive me nuts sometimes. I think this is mostly due to the insane amount of sensors that can go screwy and the absolutely worthless BLIS system on 2013 and before models. Now I have to take it back to the dealer to get the power folding mirror fixed because some brush from a car wash touched it in a way it didn't like and now doesn't work. :rolleyes:

And through all these "quirks" as some like to call them (I call it shît design and implementation) I adore the damn thing and originally planned on getting this one and then upgrading in a couple of years to the new design. Now, I'm second guessing that thought and thinking I may just keep it longer.

We put 1000 miles on it the last 2 days and again, I still adore the thing. The wife during the last 100 miles talked about her desire on buying the S60 when it gets redesigned but still hasn't ruled out the S90.

Again, a lot of things are about perspective. From my perspective, Volvo should have been vastly superior in design and quality and I'm learning that this bubble is burst.

I just expect it to be like a good domestic but have everything cost more and sometimes break more now.

With that perspective, I'm ok with what I've purchased.
 
#15 ·
I have owned over 50 cars, more than half, European. In my experience (and many other's) no European car is as reliable as any Japanese car (which has been true for many years) and today, they are not as reliable as most American or Korean cars.
 
#19 ·
Exactly. These patterns have been established for a long time. I'm surprised that people are still surprised by them.

If reliability is your primary consideration, you should never leave the Honda brand. It is number 1 by a mile.

I like my Volvo because it is more reliable than the Germans and more fun than the Japanese. I'm willing to tolerate some quality gremlins but not as much as my Benz had.

What I will concede is that Volvo is leaving a lot of money on the table. If it could make a more reliable car it would increase sales. I'm not clear why it's so hard for the European companies to get reliability right.
 
#20 ·
They aren't more reliable than German cars. I have both in my family, in addition to American cars. My brother has a 2 year old BMW 428i M-Sport that he bought new. He hasn't had a single issue with it in those two years.

We've had two Enclaves in the family without any issues either.

I like driving my Volvo and my current one has been fine in the two months I've had it, but the previous one that had to be taken back by the dealer was a complete piece of crap. And guess what, when I posted about it, I got the same responses, that I had to deal with it and that it wasn't unusual for a car that was less than a year old to have all the serious issues that I was having. Yet, I pushed and pushed and got my car replaced.

I wouldn't take this BS if I were you.
 
#21 ·
We all like our Volvo S60 for the looks, power, safety, uniqueness and so on. No question, even if some, maybe most, of us are frustrated to one level or another.

I'd be interested in a poll showing how many will by an S60 again.

Sent from my Nexus 5 using Tapatalk
 
#25 · (Edited)
My experience with reliability definitely has not soured my view of Volvo. Volvo lying about not releasing more S/V60 Polestars definitely soured my view of them, but that's a story for another day. Having worked in the industry does give me a different view on things. For me it is not about having issues, it's about how they are handled. To this point, all of my service issues have been handled to my satisfaction outside of the rattling/creak that they can't diagnose. The thing is, this has nothing to do with Volvo as a company, it has to do with the independent dealer I am working with. The first dealer group who I bought my car from was a horrible experience. If I was just going off of that I absolutely would not be buying another Volvo again, but I'm not. I love my car and I now have a great relationship with a different dealer group, but again Volvo as a company played no role in this.
 
#35 ·
How the hell am I even involved in this thread? I didn't post a single thing. I know this is a Volvo forum and so there are fanboys but grow up.

Volvo apologists fail to understand that owners are often frustrated by being forced to return to the dealers numerous times for the same warranty complaint.
Just another day at Swedespeed. Would be so much better if the people here weren't jerks.
 
#27 ·
Starbuck2020, rage all you want. We should have a certain level of expectation of reliability regardless of where a Volvo ranks in the world market. A "modern" new car should have a reasonable level of reliability, one would believe.

Feel your pain, our brand new 2012 was sputtering off a dead cylinder #5 a total of three times. Never diagnosed. The flywheel & starter were replaced due to the start/stop or some computer failure. Never truly diagnosed. All this in 2 years.

That said, the S40 we've had for 10 years has been nearly flawless. PVC was the biggest repair and unscheduled maintenance has been minimal.

For what it's worth, "hang in there" and engage Volvo corporate early and often. Some have not had much help from them, but I've had at least one great victory. If nothing else, make a formal request for an extended warranty. Even if you don't keep the car, it will help sell it.
 
#33 ·
Wow. Telling someone that complaining about 15 trips to a dealer in 2 years for defects in a new European luxury car is "childish"?

I would find that number of defects unacceptable in a Chevy Sonic, much less a Volvo, and the accusation that someone is being childish for complaining about the defects is simply amazing.
 
#34 ·
Wow. Telling someone that complaining about 15 trips to a dealer in 2 years for defects in a new European luxury car is "childish"?

I would find that number of defects unacceptable in a Chevy Sonic, much less a Volvo, and the accusation that someone is being childish for complaining about the defects is simply amazing.
And I'm sure people think they are justified for thinking this.

This specific thread is pretty much a snapshot of the site's opinions.

Kind of interesting in that way to see it so exposed and rude.
 
#40 ·
Every car brand has issues, some a lot more than others. Keep in mind, most people who are happy are not searching out forums to find other who are happy to share their joy with. A lot of people come to forums to find out about an issue with their vehicle or to learn about potential issues or to modify their car in some way, the rest we never hear from if they don't have anything negative to say. The people who start the forums, present it as a place for those with that brand/model to share their experience, good or bad with others who own the same. We are all not the same in the way we express things when we are frustrated or the things we get frustrated with. Remember these things are mass produced and it is expected that some will have issues, which is why there is a warranty offered however, some will have more than the expected failures and then that is the time to work with the dealer/manufacturer to get it fixed, replaced or be compensated in some manner for it. Remember folks when we are happy we tell 1-3 people, when we are not, we tell 7-10, it as the old saying goes, bad news travel faster than good.

Let's work to assist and guide our brethren when they have issues to some sort of resolution, even if we don't agree with the way they present it. When calmer minds prevail, things gets resolved faster. I think we can all agree that we would rather work with someone that is not difficult to solve their issue than someone that is rude. In saying this I am not pointing fingers at anyone that posted here, just making a general statement of things that occur in daily life. To the OP, take the car in and have it checked, explain your dissatisfaction with the product and ask them to resolve or get the manufacturer involved. If things are not to your satisfaction, then trade it for something else you prefer, in the same company or another. Just keep in mind that it's a machine and at some point there will be failure. Good luck and I hope this gets resolved to your satisfaction.
 
#43 ·
Every car brand has issues, some a lot more than others. Keep in mind, most people who are happy are not searching out forums to find other who are happy to share their joy with. A lot of people come to forums to find out about an issue with their vehicle or to learn about potential issues or to modify their car in some way, the rest we never hear from if they don't have anything negative to say. The people who start the forums, present it as a place for those with that brand/model to share their experience, good or bad with others who own the same. We are all not the same in the way we express things when we are frustrated or the things we get frustrated with. Remember these things are mass produced and it is expected that some will have issues, which is why there is a warranty offered however, some will have more than the expected failures and then that is the time to work with the dealer/manufacturer to get it fixed, replaced or be compensated in some manner for it. Remember folks when we are happy we tell 1-3 people, when we are not, we tell 7-10, it as the old saying goes, bad news travel faster than good.

Let's work to assist and guide our brethren when they have issues to some sort of resolution, even if we don't agree with the way they present it. When calmer minds prevail, things gets resolved faster. I think we can all agree that we would rather work with someone that is not difficult to solve their issue than someone that is rude. In saying this I am not pointing fingers at anyone that posted here, just making a general statement of things that occur in daily life. To the OP, take the car in and have it checked, explain your dissatisfaction with the product and ask them to resolve or get the manufacturer involved. If things are not to your satisfaction, then trade it for something else you prefer, in the same company or another. Just keep in mind that it's a machine and at some point there will be failure. Good luck and I hope this gets resolved to your satisfaction.
I would love to trade it in but iI would lose my shirt.
 
#48 ·
For your hard down shifts - have they tried TCM 30788938 followed by an adaptation process? This software is supposed to help with searching for gears on acceleration or deceleration but perhaps a reset of your trans software may help. Did they flush the trans fluid?

A lot of your list is plastic related for creaking, rattling and cracking noises. I wonder if your VIN is part of a build range that are experiencing plastic quality control issues. It sounds like quite a few things are out of alignment. :(
 
#50 ·
Thanks. The dealer said they are going to try a software update for transmission next visit. I will have to go back for the sunroof so hopefully they can do it at the same time. At this point I would probably be ok if they could offer me a long extended warranty for all the troubles. I test drove a BMW 3 series 2013 last week and it had way more creaks and rattles than the Volvo does so it is not like the other Euro brands are any better. I probably should have looked at an Acura or Lexus at least they are Japan made.
 
#52 ·
Most Volvo owners seem to end up loving our cars, even people I know who don't own Volvo's have noticed that.

It's never encouraging to hear about the minority who end up with lemons or other issues.

You bought a loaner with 7,000 km on the odometer. I'm sorry that you made that mistake. Some people drive those cars like they stole them, especially the higher performance ones. The pre-2014 non-R-Design chassis is very soft, and it wouldn't take too much of a beating to develop the creaks and other sounds you're describing. Once the chassis has flexed substantially, the fit and finish is permanently damaged. It's also possible the sunroof was cracked or the seal was broken. That's very frustrating.

I think it's reasonable to be very upset with your experience.

I wish you had a better experience with your Volvo.
 
#53 ·
Most Volvo owners seem to end up loving our cars, even people I know who don't own Volvo's have noticed that.

It's never encouraging to hear about the minority who end up with lemons or other issues.

You bought a loaner with 7,000 km on the odometer. I'm sorry that you made that mistake. Some people drive those cars like they stole them, especially the higher performance ones. The pre-2014 non-R-Design chassis is very soft, and it wouldn't take too much of a beating to develop the creaks and other sounds you're describing. Once the chassis has flexed substantially, the fit and finish is permanently damaged. It's also possible the sunroof was cracked or the seal was broken. That's very frustrating.

I think it's reasonable to be very upset with your experience.

I wish you had a better experience with your Volvo.
Thanks :) Yes was probably dumb to buy a loaner. The creaks and rattles tho, I have heard most of them on the loaners I have used when my car was in the shop. I think its a euro thing. All that hard plastic trim has no give.
 
#55 ·
Omg I remember now. I made the thread on RFD and you bought the car. I feel bad you got a lemon..

Volvo Cars of Canada is different from VCNA and thus they don't care about you. They didn't care about me back then. Ontario does have lemon law but it's rather hard and long process unlike America. It's a provincial thing. We in Ontario have OMVIC and CAMVAP. Check it out.
 
#72 ·
I just drove a 2015 WRX from Ohio to Florida. We spent half the trip playing "find the rattle" and smack it to get it to shut up. Car had 8k miles on it. Everything is plastic now days.
 
#86 · (Edited)
I feel like people are overly nostalgic about old school Volvo.

My family had more than one 240 and a 740 turbo.

You'd be hard pressed to find a 240 or 740 where the headliner never separated from the roof or the dashboard didn't start to peel up by 100k miles.

Even my 850 T-5R started to show these problems by 80k, but I did repairs to prevent further damage and I think at the time it was sold it was hard to tell it had ever happened. The center console window switches had to be routinely taken apart and had the contacts cleaned. They had to be replaced by 75k. And the rubber trim on the exterior needed to be treated well to avoid ugly wear.

On my XC70s, the gas pedal cover regularly came off. The roof rail trim came off at the car wash several times where I had to replace it.

And let's not even get started on the headrest cushion design of RWD Volvos. :)
 
#89 ·
I feel like people are overly nostalgic about old school Volvo.

My family had more than one 240 and a 740 turbo.

You'd be hard pressed to find a 240 or 740 where the headliner never separated from the roof or the dashboard didn't start to peel up by 100k miles.

Even my 850 T-5R started to show these problems by 80k, but I did repairs to prevent further damage and I think at the time it was sold it was hard to tell it had ever happened. The center console window switches had to be routinely taken apart and had the contacts cleaned. They had to be replaced by 75k. And the rubber trim on the exterior needed to be treated well to avoid ugly wear.

On my XC70s, the gas pedal cover regularly came off. The roof rail trim came off at the car wash several times where I had to replace it.

And let's not even get started on the headrest cushion design of RWD Volvos. :)
Here's a great 760 story. It was my first car, when I was a senior in high school (1995). It was my parent's second car and I drove it most of the time. One day, I was on the Grand Central Parkway in Queens, NY when the car started accelerating by itself, as if the cruise control was engaging. Stepping on the break did NOT disengage the cruise. I shifted into neutral, pulled over and it corrected itself. The dealer didn't believe me. Said it was impossible. Said I just got my license, what do I know. A few days later it happened again. Back to the dealer, they couldn't find anything. They kept it for days and kept driving it. Guess what. WAAAAELL LAA DE FRICKIN' DA... the cruise control engaged by itself while they were driving!

Moral of the story:

Wacky issues can happen, don't leave till you are satisfied. Customer service sucks all over sometimes and you need to fight for what's right!
 
#87 ·
What Matt said. I have fond memories of my 740 but I really don't think my S60 feels "cheap" by comparison. The 740 had plenty of hard plastic, the aforementioned headliner was coming down, the tailgate trim panel preferred to serve as a cargo tray, the glove box door was broken and sagging for as long as I can remember (and my parents bought it just after I turned 3!) plus it went through exhaust systems (rusted) and brakes (seized calipers) like they were free. I loved that car until its early death (short of 100k mi) but you'll have to do a lot of convincing to get me to believe that modern Volvos are actually lower quality.
 
#88 ·
Beyond that single post that matt responded to, I don't see anyone else on this thread comparing old and new Volvo's. Everyone on here seems to just be saying that a new car shouldn't have these reliability issues. The response you both made is that Volvo's have always been poor quality so it is somehow okay for them to still be that way?!? I don't get it.