Those favorites (contacts in Sensus at least) are only available via Bluetooth - when a BT device is connected Sensus. Even then I think they’re unique to the device, unless they are downloaded by Sensus to be available when any BT device is connected. It’s not related to CarPlay. CarPlay/iPhone has it’s own favorites that are local to the iOS device and are displayed in the Phone app both in CarPlay and on the iPhone.Yea mine does to. Also radio favorites. What I think is happening is that every time Apple CarPlay is disconnected, it erases the favorites as well. I’ve caught it happen on couple of occasions. It seems like it’s a bug in the software.