S60 Troubles & Stealership Failure

983 Views 9 Replies 7 Participants Last post by Turb04S60, Jun 2, 2009

scootss60

Discussion Starter · May 31, 2009

Group - My father drives a 2005 S60 2.5T with 90,000 miles. Last fall with 80K on the clock, he began to notice severe idle hunt at start up, engine acting as if it wants to die. Sometimes the engine does die. He does quite a bit of driving, and has to deal with this several times a day. Soon after it began doing this, it threw a "engine systems service required" message and "check engine" light code, so it was taken to the stealership to be diagnosed. They called him a few hours later & told him it was a bad mass air flow meter, so he authorized them to perform the repairs. After spending half a paycheck, he got it home and the problem quickly returned. The next day, it went back to the stealership. They then called and said they cleaned something (father isn't auto-saavy & can't remember what) and that it was "fixed"

. So fast-forward to this month. Problem still persists. Fed up with the stealership, he decided to have an independent do the 90K service, thinking all the car needed was a good tune-up. The independent replaced the fuel filter along with the regular spark plugs/air filter, and all the etc. that is called for in the manual. This did not take care of the problem, so this time we had the independent run the code on his computer. Oddly enough, the independent said the mass air flow meter was bad & needed replacement. After informing him that the stealership supposedly already did this last October, we are now wondering if the stealership even replaced the MAF in the first place! To further complicate matters, the independent recently closed his business down and is now working for someone else here in town, so dad is really in a pickle. Any advice would be greatly appreciated. Thanks!

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Mika

· #2 · May 31, 2009

Re: S60 Troubles & Stealership Failure (scootss60)

Go back to the dealership. They should warrant their work and parts for a year.

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SML

· #3 · May 31, 2009

Re: S60 Troubles & Stealership Failure (scootss60)

Quote, originally posted by scootss60 »

To further complicate matters, the independent recently closed his business down and is now working for someone else here in town,

What difference does that make?

You have paid for any services not yet performed. Just take the car elsewhere and pass on all your info. It is a mechanical car ... the problem is not dependent on the serice location. The problem doesn't change. It is still the same problem.

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chillidawg

· #4 · May 31, 2009

Re: S60 Troubles & Stealership Failure (SML)

My guess is if the MAF isn't bad it has to be a fuel or spark problem. Have someone look at those to see if maybe that's the problem. Could just be a bad coil pack or something like a clogged fuel filter or bad fuel pump.

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scootss60

Discussion Starter · #5 · May 31, 2009

Re: S60 Troubles & Stealership Failure (chillidawg)

Quote, originally posted by chillidawg »

My guess is if the MAF isn't bad it has to be a fuel or spark problem. Have someone look at those to see if maybe that's the problem. Could just be a bad coil pack or something like a clogged fuel filter or bad fuel pump.

Fuel filter was just replaced, so we'll have the coil pack & fuel pump looked in to. I'm totally aware the problem isn't related to the service location; this posting was to partially illustrate the BS dad has gone through given the lack of competent dealerships here.

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Chilled Man

· #6 · May 31, 2009

- all volvo parts warrentyed for a year -

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crimnlmnded

· #7 · Jun 1, 2009

Re: (Chilled Man)

Yeah one year my assss , I had 2 end links go in a year and Volvo said well we warranty parts for 1 year or 12,000 miles! Anyway good luck.

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Turb04S60

· #8 · Jun 1, 2009

Re: (crimnlmnded)

Quote, originally posted by crimnlmnded »

Yeah one year my assss , I had 2 end links go in a year and Volvo said well we warranty parts for 1 year or 12,000 miles! Anyway good luck.

WTF does that mean? They didnt warranty it because you were over 12k?

Anyway. its very difficult, scott, to tell what your even getting at. First, what is your goal? Second, if you still have a CEL or service engine message, take it back. Talk to the service manager and let him know that you already paid for diagnosis, and the problem still persists. A good manager will waive the diag. If the problem does happen to be a faulty MAF sensor, and they quote you this, produce the invoice for your last visit. As long as your within 12 months 12 k miles, it should be replaced at no charge.

Dont forget, everyone makes mistakes, and your technicians are only human. Also, your independent guy either made the same mistake, or you have a faulty part. Take it for what its worth.

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scootss60

Discussion Starter · #9 · Jun 1, 2009

Re: (Turb04S60)

Quote, originally posted by Turb04S60 »

Anyway. its very difficult, scott, to tell what your even getting at. First, what is your goal? Second, if you still have a CEL or service engine message, take it back. Talk to the service manager and let him know that you already paid for diagnosis, and the problem still persists. A good manager will waive the diag. If the problem does happen to be a faulty MAF sensor, and they quote you this, produce the invoice for your last visit. As long as your within 12 months 12 k miles, it should be replaced at no charge.

Dont forget, everyone makes mistakes, and your technicians are only human. Also, your independent guy either made the same mistake, or you have a faulty part. Take it for what its worth.

Sorry if I haven't given more background. I am generally on the R forum and come over here when dad needs help. Anyway this is about the 7th time we've had a "customer service failure" with the subject dealership; they have misdiagnosed, over-charged, and literally put our safety at risk within the past year or so. They once had an outstanding service underwriter, but he was suddenly "let go" and everything has gone downhill. Furthermore, there is an extreme lack of dealers here and the independents that are modern-Volvo competent are as common as hen's teeth. We found out our favorite independent Volvo mechanic - who was so swamped he couldn't handle the amount of business he was getting (big surprise) - has merged with another independent. Appointment is set up for Thursday. My goal? Get some feedback as to what could cause these symptoms. get dad on the road & keep him in a Volvo. He's getting fed up quickly.

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Turb04S60

· #10 · Jun 2, 2009

MAF sensor could be the culprit, but i can count on one hand the number of times ive got a bad mass from the OEM. Aftermarket is a different story. If you have the actual code, that could help.

Other things to look at that would cause similar issues would be whats called false air. Thats when there is an air leak behind the maf sensor. The ecm things its getting less air that it actually is. That throws off fuel trim and apark advance numbers. You could also have a fuel pressure sensor issue, but usually there is a code or two that specifically correlates to that.

Good luck.

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