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Discussion Starter · #1 ·
I have seen a few pictures of R-series owner's manual portfolios sporting very nice Atacama leather on the exterior. Recently I was told that all R's, regardless of their interior color, should have been delivered with an Atacama leather portfolio in the glove <I></I>box.<p><B>Question</B>: Was I cheated out of an Atacama leather portfolio, or is my el-cheapo black <B>VINYL</B> portfolio the standard for all O.S.D. cars? Mine certainly has a lot of page protectors in it to hold all of the import paperwork that accompanied the car, which is the one and only reason I can think of for not getting one.<p>Thanks in advance - Tryg
 

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Discussion Starter · #3 ·
Re: Quick question for O.S.D. R owners (RainyS60R)

I should probably add that my car is an '04 - built May of '04 and took delivery during summer of '04.<p>- Tryg
 

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Re: Quick question for O.S.D. R owners (RainyS60R)

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD><i>Quote, originally posted by <b>RainyS60R</b> »</i></TD></TR><TR><TD CLASS="quote">I have seen a few pictures of R-series owner's manual portfolios sporting very nice Atacama leather on the exterior. Recently I was told that all R's, regardless of their interior color, should have been delivered with an Atacama leather portfolio in the glove <I></I>box.<p><B>Question</B>: Was I cheated out of an Atacama leather portfolio, or is my el-cheapo black <B>VINYL</B> portfolio the standard for all O.S.D. cars? Mine certainly has a lot of page protectors in it to hold all of the import paperwork that accompanied the car, which is the one and only reason I can think of for not getting one.<p>Thanks in advance - Tryg</TD></TR></TABLE><p>Tryg: You surely were cheated. I bought my '04 S60 R on May 31st, 2003 off the show room floor and it came with the Atacama Owners Portfolio Case. However, I thought this was simply because my '04 S60 R had the Atacama leather seating so didn't think twice about it. <IMG NAME="icon" SRC="http://www.vwvortex.com/vwbb/biggrin.gif" BORDER="0"> You must understand that OSD customers get such a good deal from Volvo that they have to compensate the FDC staff somehow as they get to keep all the Atacama Cases. <IMG NAME="icon" SRC="http://www.vwvortex.com/vwbb/wink.gif" BORDER="0"><p>Seriously, I would contact your OSD regional Volvo Rep and have a word with them about this. I had issues when I bought my XC70 via OSD and found the Regional Rep was very considerate of my requests and during the process Volvo refunded me with a $300 check because of a slight snafu in the order. It was great customer service.
 

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I bought mine through OSD. Built March '06. Took delivery April 13th, 2006. I have the atacama leather porfolio case.
 

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Re: Quick question for O.S.D. R owners (RainyS60R)

This was discussed a LONG time ago (took me a while to find it), but apparantly it affected a quite a number of the early OSD cars.<p><A HREF="http://forums.swedespeed.com/zerothread?id=13817&postid=100557#100557" TARGET="_blank">http://forums.swedespeed.com/z...00557</A>
 

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Re: (Cefizox)

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD><i>Quote, originally posted by <b>Cefizox</b> »</i></TD></TR><TR><TD CLASS="quote">I got mine thru Volvo Military Sales - delivery 7/04 have the leather cover... How's the car Matt?<p>Brian</TD></TR></TABLE><p><--- also through Volvo military.<p>the car is grrrrrrreat! <IMG NAME="icon" SRC="http://www.vwvortex.com/vwbb/smile.gif" BORDER="0">
 

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Re: Quick question for O.S.D. R owners (RainyS60R)

I got one in Atacama, too (took delivery on 10/26/04). If I recall, the FDC rep even emphasized that just because we were getting an R, we got the extra fancy folder.
 

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Re: Quick question for O.S.D. R owners (RainyS60R)

I did OSD in January 2004. My car has atacama interior and I got atacama case too.
 

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Discussion Starter · #11 ·
Re: Quick question for O.S.D. R owners (RainyS60R)

Okay, now I'm really gritting my teeth. Barry, did you get the number for the rep through Sandberg? Sounds like the place to start my somewhat pointless quest... <IMG NAME="icon" SRC="http://www.vwvortex.com/vwbb/rolleyes.gif" BORDER="0"> <p>- Tryg
 

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Re: Quick question for O.S.D. R owners (RainyS60R)

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD><i>Quote, originally posted by <b>RainyS60R</b> »</i></TD></TR><TR><TD CLASS="quote">Was I cheated out of an Atacama leather portfolio?</TD></TR></TABLE><br>Here's a suggestion, email the OSD folks at [email protected], give your OSD dates and pertinent data, explain that you never received the very nice Atacama leather folio, and request one. You never know, they may come through for you.<br>btw, I got both types of portfolios in Oct. '05, one to hold the owners manual and one for all the OSD paperwork.<p>-Dan
 

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Re: (Cementups)

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD><i>Quote, originally posted by <b>Cementups</b> »</i></TD></TR><TR><TD CLASS="quote">I have the Atacama port as well, but would be much happier if you got one to match your intereior. A Nordkap prot would be nice.</TD></TR></TABLE><p>+1 <IMG NAME="icon" SRC="http://www.vwvortex.com/vwbb/wink.gif" BORDER="0">
 

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Re: Quick question for O.S.D. R owners (RainyS60R)

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD><i>Quote, originally posted by <b>RainyS60R</b> »</i></TD></TR><TR><TD CLASS="quote">Okay, now I'm really gritting my teeth. Barry, did you get the number for the rep through Sandberg? Sounds like the place to start my somewhat pointless quest... <IMG NAME="icon" SRC="http://www.vwvortex.com/vwbb/rolleyes.gif" BORDER="0"> <p>- Tryg</TD></TR></TABLE><p>Try Jason Borsh at 1-800-432-6645 or 1-949-341-6600 M-F from 7:30am to 5pm PDT. Jason works in Irvine, CA and was/is the Western Volvo Rep for Tourist & Diplomat sales and was the person who signed off on my OSD order.<p>You could also try he OSD hotline but don't recall the number.
 

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Discussion Starter · #16 ·
Re: Quick question for O.S.D. R owners (barrysharp)

Thanks Barry - we'll see how far I get with this. I'm comforted that this is the most worrisome issue in my life at the moment. <IMG NAME="icon" SRC="http://www.vwvortex.com/vwbb/tongue.gif" BORDER="0"> <p>- Tryg
 

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Volvo O.S.D.<p>1-800-631-1667
 

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Re: Quick question for O.S.D. R owners (RainyS60R)

Yes, you should have received an Atacama owners manual cover. These are supposed to be with all R models whether purchased regular US delivery or Overseas Delivery. I had a couple of Overseas Customers who did not get the Atacama holder a couple of years ago. Volvo took car of this and got them the proper R owners manual holder. <p>Contact your Overseas Delivery salesperson and they should be able to take care of this for you.<p>William
 

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Re: Quick question for O.S.D. R owners (barrysharp)

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD><i>Quote, originally posted by <b>barrysharp</b> »</i></TD></TR><TR><TD CLASS="quote"><p>Try Jason Borsh at 1-800-432-6645 or 1-949-341-6600 M-F from 7:30am to 5pm PDT. Jason works in Irvine, CA and was/is the Western Volvo Rep for Tourist & Diplomat sales and was the person who signed off on my OSD order.<p>You could also try he OSD hotline but don't recall the number.</TD></TR></TABLE><p>Jason is still with Volvo, but he is no longer in the Overseas Delivery department.<p><br>William
 
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