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Discussion Starter · #1 ·
Hi. My 1999 C70 Convertible has recently encountered a serious problem and I would like some advice if anyone has any to share.<br>My husband was driving the car alone and got into it after going to a store. He started the car then clicked his seatbelt into place. Upon clicking it he heard an explosion about the size of a nail gun from the back seat and smelled gunpowder. He was alarmed but so baffled there wasn't any action to take so he started back toward work. Within thirty seconds there was another explosion--and he was snapped back hard by his seatbelt (car moving, no impact of any kind). He called me and I called a small Volvo shop--we ordered new seatbelt part ($267) for driver's side seatbelt. SRS light (not urgent) came on.<p>Two days later it was necessary to drive the car and we both got in. I drove. My husband was strapped into the front passenger seat Twenty-five miles into the drive (45 or 50 mph, light traffic, no impact or swerving) the passenger side seatbelt exploded and snapped him back hard into that seat.<p>We later determined all four seatbels have deployed. <p>We took the car to a major dealership rather than the small shop. They arranged a visit from a Volvo engineer who has taken the SRS module to Sweden to read the three events they found on the module. We have never had an accident of any kind with the car, clean VIN but did buy it used. <p>I would add that the front seat electronics have not worked for some time--as I drive the car most of the time it just hasn't been an issue.<p>Any ideas what is happening? Why is Volvo interested in reading these codes? Has anyone else had this happen?<p>Thanks.<p>
 

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Re: Pretensioner Disaster -- Have you ever heard of this? (Philomel)

The belts are deployed via a gas canister that is part of the seat belt assembly. I suppose that over time it is possible for these to deteriorate to the point where the canister lets go.<br>IIRC, the SRS system needs to be inspected every 10 years in order to insure that the system will function properly in the event of an accident.<br>Mercedes used to mandate that the airbags be replaced every 10 years. <p>It is also possible that an electronic fault developed in your car causing the car to believe an accident had taken place, which is probably why Volvo wants to check the codes.<br>Please let us know what happens.<br>
 

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Re: Pretensioner Disaster -- Have you ever heard of this? (VolvoMax)

Thanks for thinking about this. One problem is that the seatbelts deployed in three separate events over a period of three days--so the car couldn't have imagined a single accident, it would have to have imagined three. <p>Also, while we have been researching this, we have checked the Volvo technical notes. The ten year inspection has been lifted on many cars--including this one. Volvo has redefined expected life of the SRS system to be the lifetime of the car. I'll append what we found here--Volvo agrees.<p> Extended Supplemental Restraint System (SRS) Lifetime<br>Item: TNN88-41-2006-07-12 Page Count: 4<br>Models/Years <p>Based on testing and experience since the 1980's, Volvo has extended the lifetime of the …more Supplemental Restraint System (SRS) components to be the same as the lifetime of the car. This lifetime extension supersedes all previous publications concerning Supplemental Restraint System (SRS) component lifetime. Periodic inspections and servicing of the Supplemental Restraint System (SRS) components, based solely on the age of the vehicle, are no longer required. …short view <br> <br> <br>Ultimately, I have no idea what to expect--but I'm spending six weeks begging rides in the meantime...
 

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Really...they didn't provide you with a loaner car. <br>You know....our (WA state) cars are waterlogged LOL<p>note: my 960 was 12yrs old when the bags deployed. Everything worked as it should've.
 

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Re: (VolvoMax)

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD><i>Quote, originally posted by <b>VolvoMax</b> »</i></TD></TR><TR><TD CLASS="quote">Cars out of warranty. Loaners are for in warranty cars only.</TD></TR></TABLE><p>Well, considering that Volvo Corporate requested a look at her car, she should have been extended the courtesy of a loaner.
 

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Re: (njb8199)

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD><i>Quote, originally posted by <b>njb8199</b> »</i></TD></TR><TR><TD CLASS="quote"><p>Well, considering that Volvo Corporate requested a look at her car, she should have been extended the courtesy of a loaner.</TD></TR></TABLE><p>Not all that unusual. Volvo does look at older cars from time to time.<br>However, they don't issue warranty reimbursements when they do this.
 

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Re: (VolvoMax)

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD><i>Quote, originally posted by <b>VolvoMax</b> »</i></TD></TR><TR><TD CLASS="quote"><p>Not all that unusual. Volvo does look at older cars from time to time.<br>However, they don't issue warranty reimbursements when they do this.</TD></TR></TABLE><p>Yes, but corporate is inconvenicing (sp) the customer, and the customer should fully expect to have alternate transportation.<p>I have never bought a car from Don Beyer Volvo (always Keystone or DARCARS) and I have always gotten a loaner from them, regardless of whether the car was in or out of warranty. Its all about customer satisfaction and the dealer should dip into their goodwill allowance for something like this if corporate won't ante up.<br>
 

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Re: (njb8199)

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD><i>Quote, originally posted by <b>njb8199</b> »</i></TD></TR><TR><TD CLASS="quote"><p>Yes, but corporate is inconvenicing (sp) the customer, and the customer should fully expect to have alternate transportation.<p>I have never bought a car from Don Beyer Volvo (always Keystone or DARCARS) and I have always gotten a loaner from them, regardless of whether the car was in or out of warranty. Its all about customer satisfaction and the dealer should dip into their goodwill allowance for something like this if corporate won't ante up.<br></TD></TR></TABLE><p>Very easy to say. However, right now with revenue streams drying up very hard to do. Most dealers are dropping the loaner program entirely. It IS very costly.
 

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Discussion Starter · #10 ·
Re: Discussion of loaner

Interesting to see how so many of you feel on loaners, but I would be far more interested to hear whether any of you knows anything about the pretensioner problem. That's the question.<p>I am sure, having had one I bought used (out of warranty--way, way out), that Lexus would provide a loaner- as they did several times for issues that were not possible product problems-but that's neither here nor there. I didn't ask Volvo for a loaner and they didn't offer. This is about a catastrophic failure of the SRS system--yes, yes, out of warranty. But since that's what Volvo hangs its hat on...it just doesn't seem wear and tear is a reasonable explanation. And if it was wear and tear, I would assume one of you would have heard of this happening, right?<p>We are working with the dealership. We have a tentative resolution. More if anyone is interested.
 

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Well, this is the first instance that I've ever heard of. Sounds to me like it's a very isolated incident, but also a very serious one, which is why Volvo wants a look. They should be (and probably are) desperately trying to figure out why this happened so that it never happens again. It's a very reliable system already, but it's also the kind of thing that can kill people, especially since it's the same system that controls the airbags too.<p>I think if it were a chronic, or even common problem of any kind, it'd be all over the boards like the ABS computer issue is.
 
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