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Discussion Starter · #1 ·
My S70 ('98, 91k mi) finally arrived from LA to Boston yesterday. I shipped it with AutoLog and have discovered grease all over the new front bumper and all over the interior door panel- not just small specs but large amounts. I have also noticed that above 30MPH, the right front wheel area emits a rhythmic vibration that can be heard in the cabin and felt in the accelerator pedal via side to side movement rather than a general vibration. It is a muffled sound that goes, "whump whump whump....whump whump whump". Tire pressure is 36psi. as per the manual.<p>So, my questions are: what is the best method to remove this grease? What parts should I direct my service department to look for in regards to the vibration? The tie rods were done about 2 years/8k miles ago (I don't drive often). The CV boots looked good before shipping as well. The car was shipped on one of those car-carrying trucks.
 

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Re: Post Car Shipping Query (Cabot)

Just take some light solvent, wipe it off and polish the parts<br>As for your other issue, who knows, take it to a mechanic!
 

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Discussion Starter · #3 ·
Re: Post Car Shipping Query (JRL)

Thanks, JRL. I'm going to make an appointment at Boston Volvo on Monday. I'm a worrier, so when things go wrong I get anxious to know the problems/repair. Thanks for the solvent idea. I'll try that on the bumper, but I'm leaning towards using the grease as an excuse to replace the door panels (environmental glue victim).
 

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Discussion Starter · #4 ·
Re: Post Car Shipping Query (Cabot)

The delivery condition is worse than I thought. My remote (trunk) mount DVD-NAV has had the discs stolen, there seems to have been an attempt to remove the system, my manual has been removed and crammed back into the glovebox leaving it ripped and bent, and my trunk is wet. Should someone do a search in the future for reputable car shippers on SS- they should avoid autolog altogether. <p>To make matters worse, when I did the pre-delivery check they would not give me the keys until I put a signature down that everything was ok. So in theory, I may have signed away any route to have them fix their mistakes. When it is time to go back to LA, I think a nice road trip is in order.
 

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Re: Post Car Shipping Query (Cabot)

You didn't check very thoroughly, did you?<br>Still, it doesn't hurt to call them, they're not <I>that</I> unresaonable, I've delt with them before.
 

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Discussion Starter · #6 ·
Re: Post Car Shipping Query (JRL)

I checked it for dings, scrapes, and other physical damage. Given their reputation and helpfulness in setting up the shipment, I didn't think to check if anyone tried to steal bolted down items or the like. There were some items of value (if you knew what they were) in the trunk that were untouched, so I assumed there were problems on the thievery front. <p>I'm glad to hear that you have found them not to be overly unreasonable. I left a polite message with them today. I still don't understand how my trunk interior could get wet. They gave the car an awful "wash" that left streaks of thick dirt all over. I noticed the grease at pickup, but figured if I said anything, I would be told it was just a hazard of shipping, but it still shows a woeful lack of care. But... she's here, there seems to be no major damage, I'll see what compensation they will provide and move on.
 

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Re: Post Car Shipping Query (Cabot)

As one who shipped a car across the country, there were things I had to learn fairly quickly, the most important of which is that unless you are filling the truck yourself, or have contracted for an enclosed trailer, you have no idea what your car's travelling companions will be. It sounds as though yours was on the bottom of a two-deck trailer, and its upstairs neighbor had a slight oil leak. Had it been on the top, you might not have had the grease, but you certainly would have had to clean off a lot of road grime. <p>The theft thing is a bit disturbing, though.
 

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Re: Post Car Shipping Query (Cabot)

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD><i>Quote, originally posted by <b>Cabot</b> »</i></TD></TR><TR><TD CLASS="quote">I checked it for dings, scrapes, and other physical damage. Given their reputation and helpfulness in setting up the shipment, I didn't think to check if anyone tried to steal bolted down items or the like. There were some items of value (if you knew what they were) in the trunk that were untouched, so I assumed there were problems on the thievery front. <br>. </TD></TR></TABLE><p>They tell you NOT to leave ANY personal items in the car.<br>That being said, someone sealing discs is pretty scummy
 

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Re: Post Car Shipping Query (JRL)

I dealt with AutoLog once at JRL's recommendation. Never again. Passport/FedEx Auto Transport was just as terrible. Swift Auto Transport was worse than AutoLog and Passport combined.<p>After those experiences, I now only use Thomas A. Sunday Auto Transport or DeMoise Trucking.
 

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Half the time they sub out the shipping anyway. I called a company that did a great job for me once, and they subbed my next job out. It took me 3 months and 4 different trucks to get my car.<p>Granted, it had a broken control arm when I bought it, which made it difficult to transport, like this:<p><IMG SRC="http://www.slaptardcentral.com/gallery/files/6/newcar.jpg" BORDER="0"><p>But it arrived to me like this:<p><IMG SRC="http://www.slaptardcentral.com/gallery/files/6/960_1.JPG" BORDER="0"><p><IMG SRC="http://www.slaptardcentral.com/gallery/files/6/960_7.JPG" BORDER="0"><p>I was pretty pissed. The worst part was that each trucker just refused to even work with me to find out who did what. Everyone was all "It was like that when I got it" or "It wasn't like that when I left it" and I couldn't prove anything.<p>Fortunately it cleaned up alright, I just had to buy about $500 extra in parts to fix what they broke.
 

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Discussion Starter · #11 ·
njb- I'm sorry you had a bad experience with them, too. What went wrong with your shipment? <p>LloydDobler- That is awful. Its hard to fathom how other people can be so careless with someone's property that they are paid to transport. Poor 960! It looks like that Bentley above it couldn't hold its oil very well. I quickly learned about the "outsourcing" when I tried to deduce on whose watch the theft happened. <p>I'm quite sure my items were stolen at the dropoff location, as my trunk was damp and they had given my car a "wash." The nav DVD had to be ejected while the car was on and the kid that brought my car around kept looking at me in a very suspicious way that, in retrospect, seems quite guilty. <p>I don't think I will ever ship a car again.
 

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Re: (Cabot)

Shipped a S90 I bought from JRL from DC to Portland, OR. Car arrived with one f#%^'ed up body. It was a white car and when it arrived, it looked gray, and that was AFTER those idiots at the terminal washed it. CD changer cartridge was missing, tail lamp busted, rear bumper gouged royally, etc. Thankfully I FedEx'd the books and misc paperwork to the new owner. The car looked like it had been bumped into by another car on the truck. Either during unloading/loading or during transport.<p>As for Passport, the driver was so fat he couldn't get into the Arnage that I had shipped to DC from CA, he backed the car off the trailer (enclosed trailer) putting his whole weight on the door. He actually bent the window surround of the door and the door hinges. $10k in damage.<p>Swift Auto Transport damaged a Rolls that I had shipped to me. It has a mineral oil hydraulic system that also is part of the braking system. The driver did not wait for the system to pressurize and drove the car off the trailer literally sitting on the ground and scraped up the rear bumper, spare tire well, AND had no brakes. <p>Subsequent shipments were with DeMoise and Thos. A. Sunday. These guys know classic/vintage cars and exotics and I can't give those two a big enough <IMG NAME="icon" SRC="http://********************/smile/emthup.gif" BORDER="0"> !
 

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Re: (njb8199)

A couple of comments. First of all, <I>why ship?</I> Cars are for driving!<br>I know, I know, most people haven't got the time, but driving my<br>car back home was an absolute joy. I would do it again in a heartbeat.<p>And as for the hosed car with a bad control arm...C'mon...What did you <I>think</I> would happen?<br>It was frickin' undrivable. I honestly don't mean to be rude, but if I were a trucker<br>that had to deal with that sort of BS, I'd be <I>much</I> less than happy about it.<br>It surprises me that it was even accepted for that type of transport.<br>They probably had to shovel it on with a forklift. That explains the grill and bumper.<p>When I was spending a lot of time in shops, it was pretty easy to spot the <br>change in attitudes when a tech was saddled with a POS vs a nicely kept car.<br>Clean pleasant car were treated with respect. Unkept, poorly maintained clunkers?<br>Not so much...The condition of what falls in ones lap to work on does make a difference.<br>I hate to say it, but I think you kinda brought that one on yourself. <p>As for the higher end shipping firms mentioned? Once again, you get what you pay for...<br>Next time, do yourself a solid, break up the monotony of everyday life and go for a drive! <IMG NAME="icon" SRC="http://www.vwvortex.com/vwbb/wink.gif" BORDER="0"> <br>See the world, take plenty of pictures and make lottsa stops! <IMG NAME="icon" SRC="http://www.vwvortex.com/vwbb/biggrin.gif" BORDER="0">
 

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Re: (BEJinFbk)

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD><i>Quote, originally posted by <b>BEJinFbk</b> »</i></TD></TR><TR><TD CLASS="quote">A couple of comments. First of all, <I>why ship?</I> Cars are for driving!<br>I know, I know, most people haven't got the time, but driving my<br>car back home was an absolute joy. I would do it again in a heartbeat.<p>And as for the hosed car with a bad control arm...C'mon...What did you <I>think</I> would happen?<br>It was frickin' undrivable. I honestly don't mean to be rude, but if I were a trucker<br>that had to deal with that sort of BS, I'd be <I>much</I> less than happy about it.<br>It surprises me that it was even accepted for that type of transport.<br>They probably had to shovel it on with a forklift. That explains the grill and bumper.<p>When I was spending a lot of time in shops, it was pretty easy to spot the <br>change in attitudes when a tech was saddled with a POS vs a nicely kept car.<br>Clean pleasant car were treated with respect. Unkept, poorly maintained clunkers?<br>Not so much...The condition of what falls in ones lap to work on does make a difference.<br>I hate to say it, but I think you kinda brought that one on yourself. <p>As for the higher end shipping firms mentioned? Once again, you get what you pay for...<br>Next time, do yourself a solid, break up the monotony of everyday life and go for a drive! <IMG NAME="icon" SRC="http://www.vwvortex.com/vwbb/wink.gif" BORDER="0"> <br>See the world, take plenty of pictures and make lottsa stops! <IMG NAME="icon" SRC="http://www.vwvortex.com/vwbb/biggrin.gif" BORDER="0"> </TD></TR></TABLE><p>For a lot of us, time is a luxury that we do not have.<p>And FWIW, DeMoise was cheaper than Passport/FedEx Auto Transport and Swift and yet much better service. The key is to look for owner/operators than contractors.
 

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Re: (njb8199)

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD><i>Quote, originally posted by <b>njb8199</b> »</i></TD></TR><TR><TD CLASS="quote"><p>For a lot of us, time is a luxury that we do not have.<p>And FWIW, DeMoise was cheaper than Passport/FedEx Auto Transport and Swift and yet much better service. The key is to look for owner/operators than contractors.</TD></TR></TABLE><p>That's a really good point. An owner is staking his rep on a job.<br>The big guys that sub are usually only in it for the money. <IMG NAME="icon" SRC="http://www.vwvortex.com/vwbb/frown.gif" BORDER="0"> Just another load.
 

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Re: (BEJinFbk)

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD><i>Quote, originally posted by <b>BEJinFbk</b> »</i></TD></TR><TR><TD CLASS="quote">And as for the hosed car with a bad control arm...C'mon...What did you <I>think</I> would happen?</TD></TR></TABLE><p>I thought they would deliver my car without damaging it, <i>like they said they would</i>. My dad and I buy and ship wrecked cars like this all the time.<p><TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD><i>Quote, originally posted by <b>BEJinFbk</b> »</i></TD></TR><TR><TD CLASS="quote">It was frickin' undrivable. </TD></TR></TABLE> <p>Which I told the shipping company, which they charge extra for.<p><TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD><i>Quote, originally posted by <b>BEJinFbk</b> »</i></TD></TR><TR><TD CLASS="quote"> if I were a trucker that had to deal with that sort of BS, I'd be <I>much</I> less than happy about it. It surprises me that it was even accepted for that type of transport. </TD></TR></TABLE><p>You misunderstand. I didn't go "my car runs fine go pick it up HAHA SUCKER!" I called the transport company, said "I need a disabled car transported" and they said "yes sir right away sir, we charge extra for that but we'll get it to you toot sweet". They can refuse the job if they don't want it. They took it of their own free will and that's what's infuriating. <p>And as you can clearly see it happens all the time even with cars that are driveable.
 

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Re: (LloydDobler)

An unfortunate situation. Sorry to hear about your poor experience.
 

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Re: (BEJinFbk)

I've shipped a lotta cars, from cheapos to a Porsche. I ship because my time is valuable and I can't just leave work at the drop of a hat for a cross-country road trip; it sounds fun but the timing is usually bad. I've never had as bad an experience as those described here <IMG NAME="icon" SRC="http://www.vwvortex.com/vwbb/eek.gif" BORDER="0">, but I've had plenty of frustrations over not picking up on time, not delivering on time, etc. Probably the worst was bringing my wagon out for Minneapolis to Seattle a couple years ago. It was a week late because they dropped it off at their terminal halfway here, to go pick up a Ferrari in Oregon going to Texas that was obviously a better-paying job. My car spent Thanksgiving weekend at their terminal, and came the last leg of the trip on an open truck even though I had paid for a closed carrier. It also arrived with 30 extra miles on it than when it left MN, AND a dead battery. Of course I was told that the keys were locked up in their office, and no one could possibly have been joyriding in it. What really happened, I'll never know. Most of this industry is now dominated by Russians and Ukrainians, and as soon as you start asking probing questions, all of a sudden they can no longer speak English. I guess I was lucky there was no discernible damage. I wish cars could talk...<p>My advice is, if the car is anything you care about, use DeMoise or Intercity - no one else. You will soon forget the few hundred extra you paid for the quality, but you will remember a bad experience for a long, long time.
 

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Re: Post Car Shipping Query (Cabot)

I used Dependable Auto Shippers a few years ago when I relocated. I inspected the car with their reps when they picked it up and when they dropped it off- no damage. I guess I was lucky- not sure I would ever do that again after reading this thread.
 
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