SwedeSpeed - Volvo Performance Forum banner

Opening fuel door

17K views 15 replies 6 participants last post by  DFrantz  
#1 ·
This morning at the gas station I witnessed a problem with opening the fuel door, not on my car but on another Volvo XC60

According to the owner, they tried everything, unlocked and locked the vehicle several times, but without success
He even called his son to bring him another remote but there was no success


I tried to help and we looked inside the trunk for a mechanical fuel door unlock system but found nothing.

He also contacted Volvo service, but they advised him to try to unlock and lock the vehicle several times, to wait 10-15 minutes ....... but he tried everything without success.

In the end, with the help of my tool for removing interior car panels, we managed to open the fuel door


I can't believe that Volvo engineers didn't leave the possibility of mechanically opening the fuel door because the actuator, ie the mechanism, can always fail as in this case

This mechanism is exposed to external influences and can always be stuck due to dirt or frozen in winter conditions.
 
#2 ·
I drive in Sweden. During winter season, temps can go down to about -20° C (-10° F). I called Volvo On Call. They suggested me to heat up the car somewhere. I put it in my garage over night and increased the garage temp. No problem releasing the fuel latch in the morning.
 
#3 ·
Great if you have a garage, what about those people who don't have a garage

Another problem is, if you don't drive for more than 10 days, the Start-Stop system stops working, even though Volvo has two batteries, so you have to have a garage again and constantly connect the charger to the battery, if you do not drive for more than 10 days

So when you buy an XC60, if you don't have a garage you must to buy garage :D
 
#4 ·
I'm willing to bet there is a mechanical release somewhere in the vehicle. In my 2017 V60, you pull the padding right behind the right rear taillight and there is a cable to pull that will pop the gas cap if the electronic one doesn't work for some reason.
 
#5 ·
That's right, but in the XC60 it doesn't exist or is impossible
You need tools and 1 hour at least because you have to disassemble half the back of the car to remove the trim on the right side
The same problem is with access to the fuses in the rear of the XC60. An ingenious solution by a Volvo engineer
 
#7 ·
It is interesting that all these weird problems and crappy feedback from volvo representatives, happens mostly to BigBang.
 
#8 · (Edited)
Read again, it didn't happen to me but to another person

I expected a stupid comment from you, but that's why you don't answer topics you should answer:
https://forums.swedespeed.com/showt...edish-flag-tag-on-seats-only-on-passenger-seat&p=7587957&viewfull=1#post7587957
https://forums.swedespeed.com/showthread.php?621593-Rear-Fog-Light&p=7587089&viewfull=1#post7587089

Try using google search and you will be convinced that there is a problem with that:
https://forums.swedespeed.com/showt...d.com/showthread.php?403601-Fuel-Door-would-not-open&highlight=fuel+filler+flap
https://www.cargurus.com/Cars/Discussion-t73733_ds861303

You didn't let us know what happened to SunShade for Volvo XC60, since you bothered people here and asked for help from others.

PS: You will probably ask a question, Audi has a solution for this: :p Yes, BMW and Mercedes have a similar solution :D

Image
 
#11 ·
I'll try once more, to move on from your passive aggressive comments.

I had this issue with my C70 once or twice. The boot could be unlocked by stepping out of the car, locking it and unlocking it.
It's a minimal safety feature that exists in most, if not all cars from that era.
For cars that don't have the pop feature on the fuel latch / door and work via button this is the work around/solution.

Another way to solve this issue is to move the car for a few meters (so that auto-lock is enabled), stop, switch off and the boot would be unlocked.
It's normal and happens to pretty much all of the cars from time to time. This system has been the same for decades.
On the other hand, if the lock was somewhat damaged or an electronic element has a fault, then that's a whole different story.
Again, if that's the case (damage) that's a matter to be addressed by body/repair shop.

As regards the fuel latch/door, at least on cars (such as ours) that have the pop feature, the same applies.
This is caused from heat, cold or even software fault.
If you call Volvo dealerships for these type of questions instead of Volvo Support maybe this is the reason you have such a bad service?
 
#13 · (Edited)
I'll try once more, to move on from your passive aggressive comments.

I had this issue with my C70 once or twice. The boot could be unlocked by stepping out of the car, locking it and unlocking it.
It's a minimal safety feature that exists in most, if not all cars from that era.
For cars that don't have the pop feature on the fuel latch / door and work via button this is the work around/solution.

Another way to solve this issue is to move the car for a few meters (so that auto-lock is enabled), stop, switch off and the boot would be unlocked.
It's normal and happens to pretty much all of the cars from time to time. This system has been the same for decades.
On the other hand, if the lock was somewhat damaged or an electronic element has a fault, then that's a whole different story.
Again, if that's the case (damage) that's a matter to be addressed by body/repair shop.

As regards the fuel latch/door, at least on cars (such as ours) that have the pop feature, the same applies.
This is caused from heat, cold or even software fault.
If you call Volvo dealerships for these type of questions instead of Volvo Support maybe this is the reason you have such a bad service?
Read my first post.

Volvo dealerships or Volvo Support does not matter how you call it, this is the number that you receive in the service book to call in case you have problems

Eh yes my Volvo dealerships are located in Sweden so I can't call them for any help or service
 
#12 ·
The SPA cars do not have a manual release cable. I talked with our techs and they haven't seen many issues, but its not impossible. They said just about every time you can press the lock and unlock a few times while pressing the door. It is mechanical after all, other than the lock being electric... So a mechanical part can get gummed up and stick. In an "emergency" you could use a spatula or plastic pry bar and break it open. Honestly I would bet you could get Volvo to cover in warranty that but don't hold me to it. Volvo has done more good will fixes than any other manufacturer I've ever worked for on things I've told the customers not to expect much from. Volvo surprises me more often then not on fringe claims.
 
#15 · (Edited)
Believe it or not my plastic tool set stayed in the car when I installed the cameras back and forth
And for this problem, Audi does not need tools, nor do Mercedes and BMW, they have it as standard equipment

Ah that Audi doesn't need tools because it doesn't use Chinese parts, like Volvo does, after all it's made there isn't it :p

Audi, Mercedes, BMW have factories in China but only for their market :D
 
#16 ·
Depends on your market.. here in the US currently the only Chinese product is the S90. As a kid I worked for a sorta of small family business version of Harbor Freight... Some Chinese tools were pure junk, some were almost good enough, and now Craftsman is pretty decent (not not as good as it used to be, but I think that's more cost cutting than where it's actually made). As an American, I'm thrilled with have thousands of new jobs here in the States with Geely's ownership that never happened under Ford. It's a global market. I don't think there has been any real difference in quality from any of the plants... if anything, the start up Americans had some growing pains.

The window sticker on the XC60 in my showroom shows 25% Sweden, 15% Belgium, 1% us/can and the transmission is Japan (no percent given). Clearly some parts are gonna be China, but there are many other countries many of those parts are from too. Same for all manufacturers. I bought a wool booster seat from Volvo for my daughter, and it was made in Sweden!