Volvo On Call Plus, a hi-tech safety
and personal security link that can put drivers in touch with a host of emergency and other services from virtually anywhere in the continental United States*, will debut on the sporty 2001 Volvo S60 sedan along with other selected Volvo models.
The new system combines Global Positioning System navigation, mobile telephone technology and direct satellite communications with Volvo's breakthrough multiplex computer management to create a versatile system that can summon help in the case of a collision, breakdown or personal threat even if the car is out of mobile phone range. Volvo On Call Plus will be available as an option on selected Volvo models.
The multi-facetted new system will alert a central monitoring service if the car is in a collision which triggers the vehicle's airbags and put the occupants in touch with help if the car is in an area with mobile phone service. The system can even dispatch an ambulance to the exact location when the Volvo On Call Plus alarm center can't talk directly to the passengers. The system features the auto industry's first direct communications link via satellite to permit it to function even when outside of cellular telephone coverage areas.
Volvo On Call Plus uses a Global Positioning System (GPS) navigation system to continuously update a memory in the car's mobile phone. In the case of a collision, which activates air bag or seat belt pretensioner to deploy, the telephone is activated by the car's multiplex computer system. The mobile phone automatically dials the Volvo On Call Plus customer service center to transmit data from the incident and the exact location where it has occurred. At the same time, the system opens a voice line to an operator at the center. In the event that no one in the car is able to respond, the operator can call an ambulance to the location based on the location given from the GPS.
Direct-to-satellite communication is unique to Volvo On Call Plus. In areas where there is no mobile phone service, Volvo On Call Plus can notify the customer service center via a signal directed to an orbiting satellite and relayed back to a telephone system in the United States. A text message, displayed on the car phone's screen, confirms that help is on the way.