[MyVolvoS60]

Probably just reimbursement for repair cost and pain and suffering due to waiting for a service advisor to call (they never do, lol).

I'm skeptical that this goes anywhere.

Honda (Acura) owners got remedy

https://costaoils.com/honda-oil-consumption-settlement-reached/

Honda has agreed to reimburse for out-of-pocket expenses incurred before the class action notice date as long as a customer submits a valid and eligible claim and the required documents.

Honda has also agreed to cover the costs for piston repairs after the settlement agreement has been signed as long as the repair is performed during the powertrain warranty period or the warranty gap period.

The gap period means the six months after the effective date of the settlement and applies only to vehicles which are outside the powertrain warranty period and which do not have prior eligible repairs for which the claim can be made.

 

[Wayne T5]

Number of Honda's Affected > Number of Volvo's Affected.

 

[MyVolvoS60]

Number of Honda's Affected > Number of Volvo's Affected.

100% agree. But some lawyer took it to court. So guessing owners hope for resolutions and attorney (as always happens) a payday at their expense.

 

[Island_V70]

I've got no clue about Berryman's but if it were a long term solution, I think Volvo would have utilized this remedy versus a complete engine teardown? Which makes me think if Berryman's works, it isn't a long term solution for the stuck rings.. Maybe enough to clear the carbon and oil building until it happens again?

I am sure it will happen again, the solvent is not fixing the design flaw. Even if you have to do it once a year, that beats buying a new engine!
This does not seem odd to me because my old boat engine is prone to ring and valve fouling, the occasional treatment with this or similar is likewise a routine thing and does work. One of the substances sold for this is even called "ring free"

 

[AM Reed]

My thought is that Volvo won't use Berrymans or similar as a solution because there is no guarantee it will work in every case. Also too many variables associated with it's use -- most customers will not follow a short oil change interval or any of the other preventive measures after treatment. Therefore, ring replacement and/or a new engine is the only "guaranteed" fix. Also treatment with Berrymans, etc. is time consuming and ties up a bay in the shop with an immobile vehicle for a few days for a fix that may or may not work.

 

[chlmail]

I also have a 2016- an xc60. the oil consumption seemed excessive, so we started tracking it. It certainly fit the parameters of the reported ring problem. our dealer did not want to do the test, we kinda insisted. we had just had it in several times because the “engine overheating, stop safely message” was coming on and they said they fixed it, but came right back. i was pretty livid, so i guess that’s why they said they’d test it — they did al oil change, reset the “add oil” message and said to call them when it cam back on. i don’t want to sound suspicious, but it the time was significantly longer than we experienced before we brought it in. so they basically told me i was full of baloney. And now, the oil light comes on about will every tankful. I am so, so disappointed. did I get scammed? what can i do?

 

[Wayne T5]

Overheating and oil burning aren't really related. What was the result of the oil consumption test? If it passed and now it's gotten worse, take the car back to the dealer or find another one.

 

[chlmail]

it barely passed- but i literally documented it being worse before the test and it is significantly worse now. i mention the overheating more in reference to the dealer — it took multiple tries where they said it was fixed, i drove it 25 miles, overheats, bring back to dealer, repeat.

i had a hard time getting them to test it — if i bring it to a different dealer, anything you recommend I say/do? or think this was just this dealer (although i don’t know why)?

 

[Wayne T5]

i had a hard time getting them to test it — if i bring it to a different dealer, anything you recommend I say/do? or think this was just this dealer (although i don’t know why)?

Maybe call a different dealer and ask them to do the consumption test again. Sounds like it will fail the test and then you will have to look at the path forward - replacing rings/pistons if the cylinder walls are not damaged. If the cylinder walls are damaged then it would need a new engine. Assemble all of your service records to demonstrate that the car was being maintained properly. I am assuming that you did not buy the car new and didn't have it serviced at the dealer.

 

[MyVolvoS60]

I also have a 2016- an xc60. the oil consumption seemed excessive, so we started tracking it. It certainly fit the parameters of the reported ring problem. our dealer did not want to do the test, we kinda insisted. we had just had it in several times because the “engine overheating, stop safely message” was coming on and they said they fixed it, but came right back. i was pretty livid, so i guess that’s why they said they’d test it — they did al oil change, reset the “add oil” message and said to call them when it cam back on. i don’t want to sound suspicious, but it the time was significantly longer than we experienced before we brought it in. so they basically told me i was full of baloney. And now, the oil light comes on about will every tankful. I am so, so disappointed. did I get scammed? what can i do?

Are you the original owner? Sid you buy this car from Volvo new or used? Or was this car purchased from a 3rd party lot? Have all maintenance and services been performed by Volvo?

 

[chlmail]

Maybe call a different dealer and ask them to do the consumption test again. Sounds like it will fail the test and then you will have to look at the path forward - replacing rings/pistons if the cylinder walls are not damaged. If the cylinder walls are damaged then it would need a new engine. Assemble all of your service records to demonstrate that the car was being maintained properly. I am assuming that you did not buy the car new and didn't have it serviced at the dealer.

 

[chlmail]

i did by it with 40k mike’s, but it’s been served at this dealer for more than 5 years

 

[MyVolvoS60]

i did by it with 40k mike’s, but it’s been served at this dealer for more than 5 years

Was the car purchased from a Volvo Dealer or a 3rd party Car lot? Does the car have a Certified PreOwned Warranty attached to it?

 

[Milantheus]

Howdy everyone - just wanted to throw my hat in the ring here and pass along my experience. So much has transpired over the last 24 hours.

I own a 2015.5 V60 Cross Country with about 80K miles - is black and has that glorious beechwood interior. If you can't tell, I love my car and I can't believe what has transpired over the last few months. A few months ago I began noticing increased oil consumption to the tune of about 2 quarts every 1,250 miles. Which is pretty wild, but I had heard that as these Volvos age that they would consume a lot for reasons (to me until yesterday) were unknown. I topped off, and after another 1,500 I was shocked to find literally no oil on the dipstick. I thought I was losing my entire mind. I put 4 quarts of oil in the car and made an appointment with Volvo because of this consumption AND because I began hearing a dreaded ticking/pinging on acceleration. I could not get into my local Volvo for 3 weeks and in the interim had the oil changed at the local Jiffy Lube. Super smart and helpful folks there. When I drove away, oil was full and filter was replaced just to do my due diligence in the interim.

Yesterday I take my Volvo into my dealership service department to be told there was, once again, essentially NO oil in the car. They saw my Jiffy Lube sticker and suggested that maybe they hadn't filled it up all the way. (That made me angry. I'm not an idiot and neither are the Jiffy Lube guys.) They recommended an oil consumption test to which I refused. I had reset one of the odometers after getting my oil changed last and ensuring it was full. 712 miles for my car to consume the ENTIRETY of the car's oil. "Why would I pay for a diagnostic I know the answer to?" They said in so many words, that my engine was going to need to be replaced.

The team lead then returns to tell me that my engine sounds worse after the oil was changed and replaced. They literally couldn't tell me what was wrong, but they recommended I not drive off the lot. I left about 5 minutes later in my car. I arrived home flustered and completely shaken given the car that I take such good care of has deteriorated in front of my eyes. Like anyone, I got on google to find THIS forum which informed me of the class action suit. I emailed my service department leader and asked:
1) Whether the service department was aware of this suit that alleges 2013-2016 2.0L 4 cylinder and 2.5L 5 cylinder engines with faulty pistons/piston rings and if they were, why I wasn't made aware so I could something to prevent catastrophic loss that I'm facing.
2)What Volvo was doing to reconcile this issue to customers and what the dealership was going to do to reconcile this for me given my service record and honesty?

It took 24 hours, but they informed me with literally no fight that Volvo would be putting a new engine in my car. I highly recommend you fight this if you are having this issue and that you do your very best not to pay them for diagnostics that you don't need. This is faulty engineering and if you have a service department that is half worth a damn, they will do what is right. Call other volvo dealerships if yours does not work with you. I wish everyone the best dealing with this utter nightmare.

 

[KeepingIPDinBiz]

I’m glad this worked out favorably for you!

 

[dubh055]

Howdy everyone - just wanted to throw my hat in the ring here and pass along my experience. So much has transpired over the last 24 hours.

It took 24 hours, but they informed me with literally no fight that Volvo would be putting a new engine in my car. I highly recommend you fight this if you are having this issue and that you do your very best not to pay them for diagnostics that you don't need. This is faulty engineering and if you have a service department that is half worth a damn, they will do what is right. Call other volvo dealerships if yours does not work with you. I wish everyone the best dealing with this utter nightmare.

I think that mirrors our journey after a fashion. Oil consumption here isn't nearly as severe, but it exists.

Service writer matter of factly told us "Volvo has come out with a warranty for this", so I suspect the pushback from owners is picking up steam as cars hit the 70k mark.

Dealer ownership knows our position and we have all the documents. He's comping second OCT and we can tell via OBDII readings that oil consumption is significant.

 

[wujek]

Does anyone know engine numbers in particular models that has been revised with newer pistons?

 

[Shim]

Howdy everyone - just wanted to throw my hat in the ring here and pass along my experience. So much has transpired over the last 24 hours.

I own a 2015.5 V60 Cross Country with about 80K miles - is black and has that glorious beechwood interior. If you can't tell, I love my car and I can't believe what has transpired over the last few months. A few months ago I began noticing increased oil consumption to the tune of about 2 quarts every 1,250 miles. Which is pretty wild, but I had heard that as these Volvos age that they would consume a lot for reasons (to me until yesterday) were unknown. I topped off, and after another 1,500 I was shocked to find literally no oil on the dipstick. I thought I was losing my entire mind. I put 4 quarts of oil in the car and made an appointment with Volvo because of this consumption AND because I began hearing a dreaded ticking/pinging on acceleration. I could not get into my local Volvo for 3 weeks and in the interim had the oil changed at the local Jiffy Lube. Super smart and helpful folks there. When I drove away, oil was full and filter was replaced just to do my due diligence in the interim.

Yesterday I take my Volvo into my dealership service department to be told there was, once again, essentially NO oil in the car. They saw my Jiffy Lube sticker and suggested that maybe they hadn't filled it up all the way. (That made me angry. I'm not an idiot and neither are the Jiffy Lube guys.) They recommended an oil consumption test to which I refused. I had reset one of the odometers after getting my oil changed last and ensuring it was full. 712 miles for my car to consume the ENTIRETY of the car's oil. "Why would I pay for a diagnostic I know the answer to?" They said in so many words, that my engine was going to need to be replaced.

The team lead then returns to tell me that my engine sounds worse after the oil was changed and replaced. They literally couldn't tell me what was wrong, but they recommended I not drive off the lot. I left about 5 minutes later in my car. I arrived home flustered and completely shaken given the car that I take such good care of has deteriorated in front of my eyes. Like anyone, I got on google to find THIS forum which informed me of the class action suit. I emailed my service department leader and asked:
1) Whether the service department was aware of this suit that alleges 2013-2016 2.0L 4 cylinder and 2.5L 5 cylinder engines with faulty pistons/piston rings and if they were, why I wasn't made aware so I could something to prevent catastrophic loss that I'm facing.
2)What Volvo was doing to reconcile this issue to customers and what the dealership was going to do to reconcile this for me given my service record and honesty?

It took 24 hours, but they informed me with literally no fight that Volvo would be putting a new engine in my car. I highly recommend you fight this if you are having this issue and that you do your very best not to pay them for diagnostics that you don't need. This is faulty engineering and if you have a service department that is half worth a damn, they will do what is right. Call other volvo dealerships if yours does not work with you. I wish everyone the best dealing with this utter nightmare.

Really feel you, in a similar boat with ~800 miles to the quart. Just thought I’d mention the dipstick doesn’t represent the entirety of the oil capacity, the min/max is ~1 quart, the rest of the dipstick is ~1.5Q, capacity im assuming you have engine 61 for 5.8Q although to actually reach the max is 6.3Q, even with a dry dipstick you could still have as much as ~3.8Q available. Not ideal, but a lot better than no oil. I would also believe jiffy lube underfilled sadly having worked at one of those places, and working with people who’d been there as long as two decades being careless. Although, not all shops are the same. Not taking sides, just wanted to maybe clarify things a bit, best of luck, we’ll both need it

 

[Wayne T5]

Does anyone know engine numbers in particular models that has been revised with newer pistons?

It's in the TJ that gets posted here almost weekly.

 

[wujek]

It's in the TJ that gets posted here almost weekly.

TJ?