[Ldeejay]

I have a 2015 XC60 at a retailer now. Had it towed to a certified shop right after it happened. First shop, test fail. 95% leakage all cylinders, all valves bent. Timing jumped. Oil consumption root cause. So, I knew this was it. Recommendation: Used Engine w/ 55K 90 day warranty. Then called Volvo. Told them I knew about this being a potential issue, and the quiet recall...extended warranty....My Car was at 88k miles when I got it 18 months ago. Dead at 103K with $9200 left on the loan. $22,000 for new engine put in, and they want 15K in parts paid up front in cash or certified check just to start the job. This is at a Dealer. Volvo Cars of Queens. Volvo says extension only to 100,000 mi, and missed it by a couple weeks. What that F would anyone do?

Same exact situation. 2016 XC90 114k, dealers wants 17k for a new block, bought used, still have payments, car hasn’t been driven in a year. Hoping the agreement from the lawsuit covers all the engines over 100K engines in some capacity. supposedly the final agreement from the lawsuit should be out by May 22nd. Let me know if you want to connect.

 

[Loubirdy96]

$700 to $800 total, parts and labor? That is very low. Even if that's just labor, that's very low.

No that's not the total for everything. That's just labor. Could be because I live in the South that everything's cheaper. The rings were like $250 I believe and the headgasket was $150.

 

[Loubirdy96]

No that's not the total for everything. That's just labor. Could be because I live in the South that everything's cheaper. The rings were like $250 I believe and the headgasket was $150.

I supplied my own headgasket which was a separate cost on its own but they ordered the rings for me. Considering they charge $100 an hour in labor getting to the head is a couple hour job so that price seems about normal. Plus they have to install a new headgasket on for me anyways if the head is coming off so it just came with the job.

 

[abnpol]

I received the same letter, scheduled the test and guess what? My car failed the oil consumption test. Good news; they said they would schedule me for a the repair service. Basically a bottom end rebuild. Bad news; they scheduled me for repairs Nov 2023. This is because so many cars are failing the consumption test. The service manager gave me the typical parts back order story as the reason for the delay. Now I find out I have oil in my coolant reservoir. Thing is, the oil looks brand new, no discoloration at all. Without a dipstick, i cannot determine if there is a leak between my coolant system and the oil system, or if someone inadvertently placed some oil in the coolant reservoir accidentally. When I brought it up to the service manager I was told that there was no way that happened at their store. Told me "we'll cross that bridge when it comes to it."

 

[ruthk]

I received the same letter, scheduled the test and guess what? My car failed the oil consumption test. Good news; they said they would schedule me for a the repair service. Basically a bottom end rebuild. Bad news; they scheduled me for repairs Nov 2023. This is because so many cars are failing the consumption test. The service manager gave me the typical parts back order story as the reason for the delay. Now I find out I have oil in my coolant reservoir. Thing is, the oil looks brand new, no discoloration at all. Without a dipstick, i cannot determine if there is a leak between my coolant system and the oil system, or if someone inadvertently placed some oil in the coolant reservoir accidentally. When I brought it up to the service manager I was told that there was no way that happened at their store. Told me "we'll cross that bridge when it comes to it."

Wishing you good luck with your repairs. What make and model are your car, and how do you know you have oil in the coolant reservoir? Mine is a 2013 S60 T5 with 77K miles and is being goodwill repaired (I bought it new from this dealership and have only brought it to them for all 10K service appointments). It failed its oil consumption test a couple of months ago, and like you, was told they were backlogged and first opening was late August. My advice is to keep calling and see if they get an opening sooner, mine's in the shop now (been 2 weeks so far)

 

["Bob"]

A little late to the party, however, I also received the letter offering reimbursement for 2013-2016 various Volvo models. I strongly believe my 2014 Volvo S60 T5 is burning an excessive amount of oil. Has anyone gone through this whole process? Whether getting a new engine, pistons or rings replaced, or simply reimbursed? How should I tackle this - go to a dealership and have an oil test?
[/QUOTE

Contact Volvo corporate with all your information. Ours is a 2015.5 T5 S60 AWD Platinum which we've had from new. We noted the excessive oil consumption last fall at around 65k or 70k, learned we weren't alone, contacted corporate and they directed us to a dealer for a company paid oil consumption test. We didn't pass the test and we got new rings etc. and seems to be running great now! We also got a warranty extension letter for 8 years or 100,000 miles. I'd go to Volvo for a "final say" vs any opinions you may hear... it is after all, your money and... exceptions do happen. Good luck.

 

[Troysmom]

Hi All,

Could you all share how you contact Volvo and have these issues addressed? We are one of the fortunate few who are within the acceptable year and mileage to have this extended warranty apply to our V60 Cross Country. We had an oil consumption test performed at a local Volvo dealership (following years of adding oil and one occurrence of the oil light turning on due to low oil around 5,000 miles post oil change). Following Oil Consumption Test Part 1, my husband checked the oil level at the dealership, before he left, and the oil appeared to be over filled (we have a picture of the dip stick). The technician indicated that they weigh the oil and therefore, it's impossible to overfill. However, upon returning the car for part 2 of the oil consumption test, we were told the car had only burned 0.1 L of oil. Clearly this is an impossible result since we have been adding oil for years and have run the engine nearly dry on at least one occasion. We collected data over the next 1,000 miles and provided pictures of the odometer and the oil dip stick showing the decreasing oil level which was in extreme excess of 0.1L within 1000 miles. All of this data has been shared with Volvo via the customer service team. The team at Volvo has apparently been in contact with the dealership where the test was performed and they determined that the original test is accurate and there is no need for a repeat oil consumption test. We are honestly shocked by Volvo's response, we own multiple Volvos and have been lifetime supporters of the brand. Any suggestions on how to speak to management about this issue? We have found the dealership to be less then helpful on this issue thus far.

Thanks!

 

[rcpmac]

Thanks for sharing this.

It's the right thing to do, and UGH, our S80 is just over 8 years. It has only 62K on it and started burning oil in the same range as most, I first noticed it at 57K while it was still under 8 years old. As with others, always Volvo maintained. The car is still pristine in every way so this oil burning, and potentially scoring the cylinder walls, is haunting me. I feel a great deal of peace having my teenagers driving this legendary solid Volvo model as new drivers so I'm trying to figure out how to deal with this.

I contacted Volvo, and since it's over 8 years I'll have to pay for an oil consumption test, but they said they'd consider the outcome because of the low mileage and that we're a brand-loyal and multi-Volvo household.

Does anyone know a range of what it could cost to have the redesigned pistons/rings installed at a dealer, or in an independent repair shop?

Note that there is a class action suit being brought against Volvo on this matter. Not sure of the status. BTW I would demand that you be covered under the extended warranty. Just because you didn't get in on time doesn't change the fact that you have very low mileage and this problem is the result of a manufacturer defect. Also, check on exact date when the car was sold and when you first noticed the issue.

 

[Jferr]

I have my 2015.5 V60 start the test at 107k miles.
I still am going to fill out the form for the 3 oil consumption test, box replacement, and the rebuild. I spent over $3000 (I believe) with good will.

I did sign up for the potential class action and one of the paralegals from the suit contacted me.
They liked that I had all the receipts for the issue.

Update:
I pulled all my paperwork and will mail it out tomorrow.
With the 2 oil consumption tests, PCV Box replacement, and repair....I spent about $3000 with about $1300 in Volvo goodwill.
Was a 3rd oil consumption test, but the dealer forgot to weigh the oil so I had to free redo on a test.

Hello, I am in a very similar situation. I have a 2016 V60 with 107K miles. My car currently is not drivable due to the oil consumption issue that now requires replaced valves and a new engine. VOLVO US wants me to pay $11K stating because I have 107 Miles even though I have proof that my car was burning oil at the 92K miles point.

 

[phxwoman405]

Thanks for sharing this. It's the right thing to do, and UGH, our S80 is just over 8 years. It has only 62K on it and started burning oil in the same range as most, I first noticed it at 57K while it was still under 8 years old. As with others, always Volvo maintained. The car is still pristine in every way so this oil burning, and potentially scoring the cylinder walls, is haunting me. I feel a great deal of peace having my teenagers driving this legendary solid Volvo model as new drivers so I'm trying to figure out how to deal with this. I contacted Volvo, and since it's over 8 years I'll have to pay for an oil consumption test, but they said they'd consider the outcome because of the low mileage and that we're a brand-loyal and multi-Volvo household. Does anyone know a range of what it could cost to have the redesigned pistons/rings installed at a dealer, or in an independent repair shop?

Not sure if anyone else has gotten this, looks like a new thing. Volvo is extending warranty to 8 years or 100,000 miles if you fail the Engine Oil Consumption Test. The test is FREE. Parts and labor associated with the extended warranty regarding the oil consumption are FREE. People that had the test performed and engine work done prior to this letter can seek reimbursement! View attachment 183065 View attachment 183066 View attachment 183067 View attachment 183068

My Volvo dealership here in Arizona said the cost of the oil consumption test is $867.00? It's a 2015 with 65K Miles on it. Are you saying it's free??

 

[pony_trekker]

Late chime-in but for anyone who has had the piston ring job done, how is the car after?

I seem to be within the extended warranty though I never got a notification letter. Light flashed for a second, oil was low and brought right to the dealer and am currently in the midst of the oil consumption test. While the dealer has been great, I do have concerns about keeping this car if (1) it passes the test or (2) fails the test, has the job done and I am expecting to keep the car for a while.

 

[inteller]

i haven't had a car come back that we did rings on. though I cant say if that person turned around and sold it afterwards.

 

[pony_trekker]

i haven't had a car come back that we did rings on. though I cant say if that person turned around and sold it afterwards.

Thanks. That’s good to hear.

 

[kathy67]

Hello, I live in Canada and my 2015 XC60 is undriveable due to excessive oil consumption and failure of the piston rings. It will only fire on 3 cylinders and I have gone to Volvo Canada because I have been complaining to the dealer for 10 months that something was wrong with the car. It shouldn't burn that much oil in such a short period of time. Waiting to hear back from Volvo but I am not optimistic they will fix the car. Dealership is saying $15000.00CAD for new engine. How do they get away with know it was defective and doing nothing about it.

 

[tashaddennis]

H

Hello, I live in Canada and my 2015 XC60 is undriveable due to excessive oil consumption and failure of the piston rings. It will only fire on 3 cylinders and I have gone to Volvo Canada because I have been complaining to the dealer for 10 months that something was wrong with the car. It shouldn't burn that much oil in such a short period of time. Waiting to hear back from Volvo but I am not optimistic they will fix the car. Dealership is saying $15000.00CAD for new engine. How do they get away with know it was defective and doing nothing about it.

Hello, did you receive any assistance?

 

[Nils82]

Hi all,

I own a Volvo XC90 with about 57k miles on it, and it is well taken care of. I had my oil consumption test earlier this year (spring 2023) and it qualified. Piston rings were repaired in June 2023 - about 2000 miles ago.

On Saturday, I experienced an engine failure, and initial diagnosis is loss of compression (read 0) in at least 1 cylinder and metal in the oil filter. The other cylinders seem to have pressure. Car won't start at all, just the start engine by the sound of it.

I am in chock - what is going on here? Calling Volvo tomorrow - both the dealership and the US branch. I just cant comprehend loosing an engine on a sub 60k miles XC90.

Would love any advice or suggestions or thoughts. Thank you all in advance!

 

[Wayne T5]

That's terrible. There have been a few cases of engine failure after the pistons and rings were replaced. I think the cause was a burned valve though I may not be remembering correctly. I was just looking for the posts to point you to another experience. Only advice is to talk to your dealer as this may very well be related to the work that they just did on your car. The other poster's situation didn't end so well - hopefully your case will go better.

 

[inteller]

Hi all,

I own a Volvo XC90 with about 57k miles on it, and it is well taken care of. I had my oil consumption test earlier this year (spring 2023) and it qualified. Piston rings were repaired in June 2023 - about 2000 miles ago.

On Saturday, I experienced an engine failure, and initial diagnosis is loss of compression (read 0) in at least 1 cylinder and metal in the oil filter. The other cylinders seem to have pressure. Car won't start at all, just the start engine by the sound of it.

I am in chock - what is going on here? Calling Volvo tomorrow - both the dealership and the US branch. I just cant comprehend loosing an engine on a sub 60k miles XC90.

Would love any advice or suggestions or thoughts. Thank you all in advance!

Advice is they replace the engine now.

 

[kathy67]

Hello, I am in a very similar situation. I have a 2016 V60 with 107K miles. My car currently is not drivable due to the oil consumption issue that now requires replaced valves and a new engine. VOLVO US wants me to pay $11K stating because I have 107 Miles even though I have proof that my car was burning oil at the 92K miles point.

Good luck, I am being told that my car is out of warranty so I am not eligible for any assistance with a new engine or a rebuild. It doesn't matter that it was still within the warranty when I started complaining to the dealership. My car is now worth scrap and Volvo has lost a customer who will tell anyone who will listen to stay away from these cars.

 

[Nils82]

That's terrible. There have been a few cases of engine failure after the pistons and rings were replaced. I think the cause was a burned valve though I may not be remembering correctly. I was just looking for the posts to point you to another experience. Only advice is to talk to your dealer as this may very well be related to the work that they just did on your car. The other poster's situation didn't end so well - hopefully your case will go better.

Thank you so much. It is currently being towed to a local dealership. Volvo US said they will open a claim and - no promises obviously - it seemed to me that they are open to helping due to the low milage and that the work was already performed (changing the piston rings etc). I have not yet talked to the dealership that actually performed the work, and I don't know if I should at this point. I wonder if they missed something and they should really have replaced the engine from the start, or if their intervention caused this, or both.

Advice is they replace the engine now.

This is, after all, a good piece of advice.