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Discussion Starter · #1 ·
I was annoyed by the gap around the edge of the OEM screen protector, and some people had recommended the Nushield, so I ordered one. What kind of fitment are people seeing? I haven't installed mine yet, but it is 3mm too small. Nushield customer service says it is cut to spec and have offered a refund, but want me to pay return shipping which would make it pointless.

Here are some pics with the protected pushed into one corner:




 

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I was annoyed by the gap around the edge of the OEM screen protector, and some people had recommended the Nushield, so I ordered one. What kind of fitment are people seeing? I haven't installed mine yet, but it is 3mm too small. Nushield customer service says it is cut to spec and have offered a refund, but want me to pay return shipping which would make it pointless.

Here are some pics with the protected pushed into one corner:




You can blame one of your fellow sweede speeders for this. Can't remember who it was but instead of tracing it out he sent them the incorrect measurement using a slide tool.
http://forums.swedespeed.com/showthread.php?231001-Screen-Protector/page3&highlight=Nusheild
 

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Discussion Starter · #4 ·
Nushield is saying it is intentional and are refusing a refund unless I pay for return shipping which makes it pointless. I do not live in the US. I must say the customer service has been terrible. Maybe it is a one off, but I would caution everybody to think twice about giving them your money if you want a protector that completely fills the screen.
 

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You can blame one of your fellow sweede speeders for this. Can't remember who it was but instead of tracing it out he sent them the incorrect measurement using a slide tool.
http://forums.swedespeed.com/showthread.php?231001-Screen-Protector/page3&highlight=Nusheild
That'd be me. And as the poster above me indicated, NuShield purposefully made the measurements smaller for "easier installation". I tried calling them out on it, but apparently other users (who also used my newly measured protector) didn't have any complaints so I couldn't ask for a refund. I've still kept mine because I genuinely don't notice 99% of the time, but I did wish they were more precise in the cutouts.
 

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That'd be me. And as the poster above me indicated, NuShield purposefully made the measurements smaller for "easier installation". I tried calling them out on it, but apparently other users (who also used my newly measured protector) didn't have any complaints so I couldn't ask for a refund. I've still kept mine because I genuinely don't notice 99% of the time, but I did wish they were more precise in the cutouts.

I apologize for recommending them if that's what they are doing :facepalm:
 
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