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no boost & no water temp gauge

6222 Views 49 Replies 18 Participants Last post by  phuz, 
chris@swedespeed
the r has no boost and the water temp gauge is not movin. plenty of heat out of the vents. drives fine otherwise.

I tried restarting twice. no idiot lights or messages.

ideas?
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Re: (flybynight)

Quote, originally posted by flybynight »
So, can we take our R's in and get the software upgrade even if we have not had a problem (knock on wood, 8500 miles now and not a single problem...My R is almost like a Camry
)

Depends on your dealer, but you should be able to, so that you avoid a possible problem. We have done it for our customers and are trying to do it to as many stock units as possible.
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Re: (Mike"R")

ok so when i get my 06 R, i tell the service ppl i need the VIDA software product number 30677021 (ECM upgrade)? i'll explain to them why i need it of course.
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Re: (sk11vengeance)

tell the dealer you have a hesitation at acceleration, they SHOULD check for software. If it is available they SHOULD download it. A polite suggestion would also help.
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phuz
calling my dealer right now...preventative maintenance...and the verdict IS:

B.S.!!!!

I was told I could NOT bring the car in and have it done unless I actually throw a code resulting in this issue. They won't get paid for their warranty work unless there is documentation (ie, fault codes) to accompany the service performed.

He also said that TNN 28-67 mentions nothing about limp mode and said it is a result of a temp. gauge reading TOO HIGH.
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Re: (phuz)

Quote, originally posted by phuz »
calling my dealer right now...preventative maintenance...and the verdict IS:

B.S.!!!!

I was told I could NOT bring the car in and have it done unless I actually throw a code resulting in this issue. They won't get paid for their warranty work unless there is documentation (ie, fault codes) to accompany the service performed.

He also said that TNN 28-67 mentions nothing about limp mode and said it is a result of a temp. gauge reading TOO HIGH.
phuz said:
Yep, my dealer gave me the same B.S.!
Won't fix it until something is wrong.
Click to expand...
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Re: (phuz)

Quote, originally posted by phuz »
They won't get paid for their warranty work unless there is documentation (ie, fault codes) to accompany the service performed.

He also said that TNN 28-67 mentions nothing about limp mode and said it is a result of a temp. gauge reading TOO HIGH.

Call Volvo directly. http://www.volvocars.us/footer/contact/. Let the two of them deal with each other.


Tom.
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Re: (soledoc)

this is typically the case in any profession ...nobody likes being told how to do their job. Essentially, you are saying you want something for no reason. So play the game...give them a reason. Hesitation at acceleration. Keep it simple.Wait with the car when you bring it in, if they say thay can not verify hesitation suggest that they check for software. You get software, they get paid...no problem....I would not call VOLVO, you do not have a problem with your car and you may never have one. Do you really want the service dept. to know you as "the guy who cried to volvo" unless you really need to.Pick your battles wisely.
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phuz
sounds nice, but the specific words were: "will not do an update without codes"

no codes = no update

this dealer is 3 minutes away and the one i bought my car at is 45 minutes away. see the reason?
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Re: (phuz)

Quote, originally posted by phuz »
calling my dealer right now...preventative maintenance...and the verdict IS:

B.S.!!!!

I was told I could NOT bring the car in and have it done unless I actually throw a code resulting in this issue. They won't get paid for their warranty work unless there is documentation (ie, fault codes) to accompany the service performed.

He also said that TNN 28-67 mentions nothing about limp mode and said it is a result of a temp. gauge reading TOO HIGH.

Ok, tell them to put you on standby for when you call Volvo Care and have the car towed in for this problem, and that you expect to be compensated for your lost time when it happens.

Only fair.
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phuz
nah. rather, i will deal with the dealer from whom i purchased the car. this is the exact reason i did not purchase from this local dealer. i am neither surprised at their continued lack of customer service nor more disappointed than i have already been with them. what comes around, goes around
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