I agree--they have been wonderful to work with. We are taking our 3 kids with us. We bought two of their tickets through Volvo travel. The 3rd ticket we purchased by trading in our timeshare credits. Volvo was wonderful to work with to make sure we all got the same flights and seated by each other. They were also quite flexible with our hotel. Originally we were going to stay at the Radisson on our first night. However, we decided to change it to our last night before we fly home. Volvo travel gave us no problems for changing the hotel, and assured us they'd pick us up at the airport and deliver us the other hotel for that first night, as well as pick us up in the morning to go meet our car. So far, an excellent service!