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Discussion Starter · #1 ·
<br>Volvo is No. 21 this year, up from 31 last year but what happened to Mercedes????<p><br><A HREF="http://www.usatoday.com/money/autos/2006-06-07-iqs_x.htm?csp=34" TARGET="_blank">http://www.usatoday.com/money/...sp=34</A>
 

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Re: J.D. Power Survey - Volvo Improves (eafenyes)

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD><i>Quote, originally posted by <b>eafenyes</b> »</i></TD></TR><TR><TD CLASS="quote"><br>Volvo is No. 21 this year, up from 31 last year but what happened to Mercedes????<p><br><A HREF="http://www.usatoday.com/money/autos/2006-06-07-iqs_x.htm?csp=34" TARGET="_blank">http://www.usatoday.com/money/...sp=34</A></TD></TR></TABLE><p>What about BMW? <IMG NAME="icon" SRC="http://www.vwvortex.com/vwbb/sly.gif" BORDER="0"> <p>Yannis
 

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Re: J.D. Power Survey - Volvo Improves (eafenyes)

Porsche jumps from #33 to number one and Hyundai is in the top three? <p>Color me "skeptical".
 

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Re: J.D. Power Survey - Volvo Improves (bill d cat)

This is INITIAL quality folks. 3 or 5 years from now will show a different story. But at least VW is still at the bottom. That will never change...And Ford needs to shoot that dog called Land Rover.
 

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Re: J.D. Power Survey - Volvo Improves (eafenyes)

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD><i>Quote, originally posted by <b>eafenyes</b> »</i></TD></TR><TR><TD CLASS="quote"><br>Volvo is No. 21 this year, up from 31 last year but what happened to Mercedes????<p><br><A HREF="http://www.usatoday.com/money/autos/2006-06-07-iqs_x.htm?csp=34" TARGET="_blank">http://www.usatoday.com/money/...sp=34</A></TD></TR></TABLE><p>That's always a good sign.
 

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Re: J.D. Power Survey - Volvo Improves (bill d cat)

Can't say anything for Porsche (wish I could), but I do own a Hyundai Accent I have had it for about five years and have not had one thing go wrong with it. I use it to drive to work everyday, never a problem , although I sure do wish it was a Porsche <IMG NAME="icon" SRC="http://www.vwvortex.com/vwbb/smile.gif" BORDER="0">
 

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Re: J.D. Power Survey - Volvo Improves (eafenyes)

Follow the "Last year's rankings" links back to 2004. Though Volvo's rank improved 31 in 2005 to 21 this year and its PP100V improved from 140 to 133 (new methodology?), in 2004 Volvo was ranked 14 and its PP100V was <B></B><I></I>113<I></I><B></B>, well below the industry average that year.<p>IMHO the entire decline from the 2004 numbers can be attributed to the new S40/V50 that were introduced as 2004.5 and 2005 models. For those of you that do not read the SS "S40 & V50 (2005 to Current)" forum, take a look at it. The amount of little, annoying, niggling problems with these vehicles is staggering. There are also two big problems: the dreaded key error and SSS (short for Start, Shudder, Stall). The thread on the SSS issue alone is 604 posts long and dates back to June 8, 2005. <p>Problems with my V50 have included: leaking rear window washer, squealing f&r brakes, A/C that blows HOT air out of one side, the key falls apart, radio reception, no sound from stereo, puddle light that fell out of ds rearview mirror, clock runs slow, squeaking/groaning seats and others that I cannot remember at the moment. <br> <IMG NAME="icon" SRC="http://www.vortexmediagroup.com/images/banghead.gif" BORDER="0"> <IMG NAME="icon" SRC="http://www.vortexmediagroup.com/images/banghead.gif" BORDER="0"> <IMG NAME="icon" SRC="http://www.vortexmediagroup.com/images/banghead.gif" BORDER="0"> <br>Fortunately, my V50 has not suffered from SSS, wind noise issues or the climate control servos that repeatedly cycle (and require removal of the dash to repair).<p>Volvo has issued TNN's for almost all of these issues. Volvo has not been able to solve the SSS issue on a widespread basis.<p>Many of these issues are related to the MOST fiber optic system that is used extensively in the S40/V50. The new C70 is for all intents and purposes a 2-door convertible S40, while the new S80 has also borrowed liberally from the internal systems of the S40/V50.<p>Volvo better have solved these issues and get the C70 and the S80 right from the very beginning because buyers of $40K-$50K cars won't tolerate this crap.<p>I had a Z plan discount on Volvo and Jag. I chose the V50 because I thought Volvos were more reliable than Jags. Given Jag's JD Power numbers, I should have bought the Jag.
 

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Re: J.D. Power Survey - Volvo Improves (BarentsBlueV50)

JDPower's survey is "initial quality", it polls new owners long before they get to many of the problems longer-term use finds.<p>I got about 4 or 5 surveys shortly after buying my V50 in late 2004. Of them all, the JDPower was the least interesting, the most vague and frankly the least fun to fill out. I did, of course, but the others were really quite good. I got two personal callbacks to verify some of the information from one.<p>Bottom line, I'm sure the survey means something, but it has nothing to do with the car. After all, who cares about all the cars, it's about yours. Mine's <IMG NAME="icon" SRC="http://********************/smile/emthup.gif" BORDER="0"> <p>Tom.
 

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Re: J.D. Power Survey - Volvo Improves (tmtalpey)

European manufacturers have a tough time getting a quality product first time out the gate (Porsche being a possible exception this year.). My 2002 Audi A4 was a disaster for the first 18 months. All the new 2002 A4s had ignition problems and it took them almost 2 years to make enough of the improved parts to fix them all. We have decided to replace the Audi with an s40 t5 AWD. We are not making the mistake of buying the new model fresh out of the gate again. Hopefully they will have fixed most of the bugs by the time we get ours. So why aren’t we buying a nice reliable Toyota or Honda? We would, except, there are only three luxury brand small sedans out there with AWD and they are all European brands. The Audi, the Volvo and the BMW. We aren’t going to buy an other Audi and the BMW is just a bit too sporty.
 

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Re: J.D. Power Survey - Volvo Improves (eafenyes)

FWIW I just filled out a survery on the Honda I just bought my daughter as a graduation present. Now, I remember the salesperson emphisizing the importance of "10s" on the survey... I've been around the block at least one time too many, and of course they base performance reviews and bonuses on the results of these surveys. So of course I checked all the "10s". Nobody's kid is ever going to suffer because of one of these stupid surveys that I fill out. I just happened to notice the JD Powers name on the bottom of this survey.<p>So I'd have to say that I weigh the results of these JD Powers surveys at about zero (0) in any of my purchasing decisions. Porsche and Hyundai may REALLY be two of the highest quality vehicles sold in the US but I don't think you can tell from these surveys. If I want real and unbiased information, I'll open Consumer Reports. If I want to fantasize, I'll buy Playboy. FWIW.
 

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Re: J.D. Power Survey - Volvo Improves (bill d cat)

Yuor Honda survey was completely different, those are about the dealer and delivery, etc. Volvo does them too, and the dealers are very motivated to satisfy/wheedle/bribe you for good scores.<p>The JDPower etc ones are completely different. They are 50-100 questions, mainly multiple choice, which gauge your opinion of the car, the condition of the car, and your expectations and lifestyle. They barely even get into the delivery experience.<p>The good ones (<U>not </U>JDP, IMO) really get into detail, the hows and whys of your answers. And, if you don't like something, or they can't quite divine your meaning, they call you back. The dealers don't directly get these, they are contracted by Volvo (or perhaps Ford) directly. We can only hope they use the data somehow.<p>Tom.
 

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i'm suprised Audi is so high - do they have a seperate quality check process for components they share w/ VW ? I'm still steering far away from "the rings".
 

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Re: J.D. Power Survey - Volvo Improves (GrecianVolvo)

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD><i>Quote, originally posted by <b>GrecianVolvo</b> »</i></TD></TR><TR><TD CLASS="quote"><p>What about BMW? <IMG NAME="icon" SRC="http://www.vwvortex.com/vwbb/sly.gif" BORDER="0"> <p>Yannis</TD></TR></TABLE><p>The new 3? That's their bread and butter there. So a few problems there and... BAM!<br>I don't care though, their new 3 series coupe is hot. If that thing was out when I was car shopping, I would not even look at anything else. <p>With the exception of a SAAB 900, the few European cars that my family and I've owned/leased have been very reliable. Obviously they cost more to maintain and are not 100% problem free. But we've experienced nothing that drove us to get rid of the car in anger and frustration.
 

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Re: J.D. Power Survey - Volvo Improves (BarentsBlueV50)

I can understand the way you feel given all the problems you've had with your V50, but let me point out a few things about the JD Power surveys.<p>You say Volvo's 2004 PP 100V score was "way below the industry average". No, it wasn't. Volvo's score of 113 PP 100V was only 5% less than the industry average of 119. The trivial amount of the difference becomes clear when you look at it in terms of problems/car, i.e., 1.13 versus 1.19. (Remember, you're buying one car, not a fleet of 100.) <p>The point is that the differences between the brands are fairly small. On both the 2006 and 2005 surveys, nearly 50% of the brands are within 10% of the average. That's the range between the 6th and 25th ranked brands on the 2006 survey - 1.1 versus 1.3 problems/car <p>Then there is the question of what constitutes a "problem" on the IQS. There are two types: manufacturing defects (stuff that's broken) and design defects, i.e., subjective dislikes about the design. JD Power separated them for the first time this year and the survey was expanded to include more design defects than in previous years. The breakdown absent from USA Today report is found here: <A HREF="http://www.freep.com/apps/pbcs.dll/article?AID=/20060608/BUSINESS01/60607024" TARGET="_blank">http://www.freep.com/apps/pbcs...07024</A><p>The absolute differences in manufacturing defects are of course even smaller than for combined defects. Also, notice the steady drop in the number of defects from 1998 to 2005. Those two things together are, in my opinion, the reason behind the addition of more subjective design defects in the 2006 survey. The goal is to maintain interest in the survey by slowing the decline in the total number of defects and increasing the dispersion between the brands. <p>
 
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