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Discussion Starter · #1 ·
Hello,
I am a newbie here. I’ve owned 9 Volvos over the past 35 years and am shopping for a new car. I’ve had lots of problems with my current XC90, and so for the first time in decades I am considering buying a different make of vehicle. I love the looks of the new XC60’s but have read that their reliability is only average. Considering how expensive they are, that is cause for concern.

Would anyone that’s purchased a new XC60 in recent years be willing to share their experience? Should I take the plunge and buy a 2020 XC60? Or should I jump ship and buy an Acura, Honda Passport, or another make? I’d welcome any advice offered. Thanks.
 

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Hello,
I am a newbie here. I’ve owned 9 Volvos over the past 35 years and am shopping for a new car. I’ve had lots of problems with my current XC90, and so for the first time in decades I am considering buying a different make of vehicle. I love the looks of the new XC60’s but have read that their reliability is only average. Considering how expensive they are, that is cause for concern.

Would anyone that’s purchased a new XC60 in recent years be willing to share their experience? Should I take the plunge and buy a 2020 XC60? Or should I jump ship and buy an Acura, Honda Passport, or another make? I’d welcome any advice offered. Thanks.
See this thread from further down the page for T8 stories.
https://forums.swedespeed.com/showthread.php?605753-2018-T8-Reliablity
 

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If you think reliable means no visit whatever to dealer, then it is not very reliable. It is common we bring it to dealer a few times a year for some small issues, like brake squealing, interior rattles, software updates, etc.

But it is reliable to me even I have the more complicated T8. I never worry about it breaking down on my trip. Always feel confident and pleasant to drive.

Fusion · Red · T8 · XC60
 

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I have a bad experience with the XC60 MY2108.

A lot of small problems but there are some that are extremely dangerous

My first and last Volvo in my life
 

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No issues with any of our 3 Volvos, including our 19 XC60 which we leased last November. It was between that car and the RDX. Forums are filled with issues on those.
Both are generally good products, so go with the one you prefer. We preferred the ride of the Volvo and have no regrets one year later. Good luck!
 

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Hello,
I am a newbie here. I’ve owned 9 Volvos over the past 35 years and am shopping for a new car. I’ve had lots of problems with my current XC90, and so for the first time in decades I am considering buying a different make of vehicle. I love the looks of the new XC60’s but have read that their reliability is only average. Considering how expensive they are, that is cause for concern.

Would anyone that’s purchased a new XC60 in recent years be willing to share their experience? Should I take the plunge and buy a 2020 XC60? Or should I jump ship and buy an Acura, Honda Passport, or another make? I’d welcome any advice offered. Thanks.
What year was the XC90 that you owned? Current generation?

I just picked up a 2019 XC60 and came from a '16 XC90 that was bulletproof.

From my experience with Volvo (i had a S80 as well) is that if you start piling on the tech, buying models with ALL the bells and whistles, typically your trips to the dealer increase. The simpler the car, the less headaches from my experience.
 

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Our 2019 XC60 T6 Inscription is about to turn 1yr old next month and I just took it this Saturday for its 10k mile service (they even did the software update at no charge). We've been very happy and haven't had any issues with gremlins with the technologies in the vehicle. We did bring it in for one unscheduled visit to the dealer but that was for the rear hatch struts that were recalled and while it was there they also did the rear brakes because they heard them squeal. Other than that nothing major that has damped our experience with the XC60. I love the massage seats and using Pilot Assist on the highway for long stretches. My 2015 V60 T6 (3.0L) R-Design has also been bulletproof and only going in for normal service intervals since new (roughly 38k miles on it right not).
 

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If your Volvo ownership is evenly spaced, then that's a new car every 3.89 years assuming that's a single line of Volvos (as in one traded in for another rather than for a two car household). If that's the case, you should certainly consider leasing unless you're well over 20k miles a year. In more cases than not it would save money and always keep you under warranty. That is great piece of mind, but it doesn't answer your question.

I have been in the industry for over 10 years and with Volvo for just over a year and a half. I would say the number of issues is "normal" but the severity of issues is low. Any risk assessment has to look at both frequency and severity. Nearly all my customers that have come back in have their issue resolved with software. I think I've had two issues with batteries and associated issues of low voltage. I was at Ford for most of my career and there we had the great dual clutches coming in all the time on the small cars, a few traditional transmission issues, software hickups, blown turbos, electric brake boost failure. Again, none of it was common (other than the dual clutch issue), but there did seem to be a greater diversity of what went wrong. I find most consumer review sights do a very poor job in regards to the severity aspect. I would say today's Volvo's aren't as reliable as they once were, but as far as content goes they are so far ahead of the older Volvo's and keeping up and even setting the pace of the market regarding technology. As is the common complaint, it's one more thing to go wrong... a complaint I'm sure sales folks have been hearing since the addition of the electric starter.
 

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Hello,
I am a newbie here. I’ve owned 9 Volvos over the past 35 years and am shopping for a new car. I’ve had lots of problems with my current XC90, and so for the first time in decades I am considering buying a different make of vehicle. I love the looks of the new XC60’s but have read that their reliability is only average. Considering how expensive they are, that is cause for concern.

Would anyone that’s purchased a new XC60 in recent years be willing to share their experience? Should I take the plunge and buy a 2020 XC60? Or should I jump ship and buy an Acura, Honda Passport, or another make? I’d welcome any advice offered. Thanks.
I had to take my 2019 T5 with around 2000 miles to the dealer to replace a fuel related part due to engine error light.
With 30 years of Japanese car experience (Honda, Toyota, Mazda, Lexus and Acura), which never had any issues them, I find my experience with Volvo disappointing from that point of view.
I also have a bone to pick with Volvo on other usability/design issues but not related to reliability.
 

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Front rotors replaced at 3,000 miles, warranty. Rear tailgate struts replaced, recall. Other than that, rock solid. Now have 26,000 miles. Regularly get 30 mpg on highway. Extremely happy with Volvo services as both dealers I have dealt with are awesome!:partywave:
 

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Hello,
I am a newbie here. I’ve owned 9 Volvos over the past 35 years and am shopping for a new car. I’ve had lots of problems with my current XC90, and so for the first time in decades I am considering buying a different make of vehicle. I love the looks of the new XC60’s but have read that their reliability is only average. Considering how expensive they are, that is cause for concern.

Would anyone that’s purchased a new XC60 in recent years be willing to share their experience? Should I take the plunge and buy a 2020 XC60? Or should I jump ship and buy an Acura, Honda Passport, or another make? I’d welcome any advice offered. Thanks.
Approaching 2 years and 20k miles. No issues other than a speaker buzz that was fixed by the dealer.
 

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1 yr today 10,000 service complete, rear struts fixed under recall, no gremlins, no electronics issues, rock-solid, 24 highway, 19 city, is a keeper.
 

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Aside from a few minor annoyances which the dealer quickly remedied with no questions asked , I have had no issues with my 2019 XC60 (knock on wood).

When shopping for this car, we looked at all of the players in this segment. I went on to the various Mercedes, Acura, Audi forums (similar to this one) to see what major issues owners were discovering\complaining about. Every manufacturer had issues with their cars. All had lemons too....

Hope this helps...
 

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For what it's worth, I'd still say it's a reliable car. The issues I had with mine - that's a fluke. Lots of kinks have been worked out after the first year (2018) hit the dealerships.
 

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Hello,
I am a newbie here. I’ve owned 9 Volvos over the past 35 years and am shopping for a new car. I’ve had lots of problems with my current XC90, and so for the first time in decades I am considering buying a different make of vehicle. I love the looks of the new XC60’s but have read that their reliability is only average. Considering how expensive they are, that is cause for concern.

Would anyone that’s purchased a new XC60 in recent years be willing to share their experience? Should I take the plunge and buy a 2020 XC60? Or should I jump ship and buy an Acura, Honda Passport, or another make? I’d welcome any advice offered. Thanks.

I have had my 2018 for 16 months. Will be turning 30k miles in a few weeks. Absolutely no problems!!!! This is my 7th Volvo & the best one- comfortable, sporty, luxurious, reliable.
Wish the Sensus system booted up faster but that seems to be a common issue with many other makes of vehicle as well.
 

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We purchased our 2018 XC60 T6 in 4/18. We have had to take it to the dealer for several issues. None of the issues have been serious, but certainly annoying. Sensus updates, squeaky drivers seat, recalled liftgate struts, broken hood latch. And the dealer is terrible but a new one opened recently so we are going to try them next service. So if you are talking trips to the dealer, this has been less reliable than our previous Volvo's. But we are still happy with it and it has always got us where we were going. If we didn't get this we would have gotten a Q5 but the seats are so much less comfortable, no good at all for 12 hour trips we take a few times a year.
 

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IMHO, here you're only going to get anecdotes, which may provide some fun illustrations but real reliability data is best from established sources for large scale aggregated reliability data weighted against the competition.
Just did a little googling around, and it seems Volvo as a whole rates pretty poorly from a build quality standpoint.
I found this site particularly interesting, as you can change the year measured, and so you can at least see Volvo is improving, and see how it's compared with the competition:
https://www.jdpower.com/cars/2019/volvo/xc60/t6-awd-r-design

Lastly as for the T8, is the extra complexity a down side? Or the fact that you can drive so much of the time without the ICE at all a plus side? TBD, I'd go ask the XC90 T8 folks as they have been around the longest...
 

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Discussion Starter · #19 ·
Thanks. I am looking at the RDX also. And my brother who is a BMW fanatic is trying to convince me to buy an X3. But the comfort of the XC60 will probably win out over performance.
 
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