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Service Advisor

Looking for a dynamic, people oriented person who thrives on providing outstanding customer experience. You will be responsible for managing the work flow of 2-3 technicians. You will have a clean driving record and high school diploma or GED. Previous experience as a service advisor or writer will be a strong asset, and Volvo and Subaru experience also a plus. You will be familiar with Windows programs and a proficient keyboarder. Only someone that is self-motivated and comfortable multi-tasking will succeed in this position. You will be a strong communicator and comfortable moving from phone to face-to-face and email methods. Daily tasks will include: identifying mechanical issues, estimating time and costs, writing service orders, scheduling work to the technicians, sourcing and ordering parts, and entering data for invoicing. Present work week is Monday to Friday but will be changing to Monday to Thursday (4 x10).

Driven Car Care is part of the IPD Group, which is a world leader in aftermarket performance parts and accessories for Volvo and Subaru cars. We are a 47-year old $6+mm company. We have a unique approach to continuous learning and personal development, engaging teamwork, striving for the very highest quality and service - in a fun and challenging environment. You’ll be working in a clean and modern 5 bay facility where we cater to Volvo and Subaru owners. Pay range is $15-20 hour plus incentives, depending on skills and experience.

Please email [email protected] with your resume and any pertinent associated information.
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