Just got a call from one of my buds today.
He got an Acura 3.2TL and bugged me because he said he saw a certain review that said his car was the best followed by the BMW 3 series then the Volvo S60 tied with the Lexus IS300 for third.
So proudly he told me of how the guy from Acura even came over to drop off the car! How nice!
Right after he took it for his first spin, he noticed that his driver's side wood trim panel was peeling off and getting sticky stuff on the leather on his door. Then, after worrying about other things ,tried all his switches and discovered the horn wasn't working.....He called Acura and was told that he would have to bring his car across the city (if you know Toronto, he had to bring it from East York all the way out to some Acura place in Mississauga) to be fixed.
The next day, as he was driving on the freeway on his way to get his brand new Acura fixed, his entire engine started smoking and the temperature gauge went right off the map. As he sat on the side of the freeway with a brand new Acura with a whole big 40km on the odometer, he called the assistance line. Eventually someone came and informed him that the electronic cooling fan was never connected.
You can imagine how angry he was. He demanded a new car and was told to "Settle down - we will fix it and it is still brand new". He is hoping no long term problems happens with a brand new engine that totally smoked out at 40 clicks!!!
Now, he asked me what my experience with Volvo was...well, I did have a few squeak problems and an occasional wierd but loud sound when running through water but....the sales guy who sold me my car still comes to my place to pick up my car (while dropping off a replacement) and then drops it back off at the end of the day - this even for regular servicing and for problems. When I called about getting the 10 CD changer, he arranged for a pickup, a replacement car, the installation and return of my car washed.
So, every car can have a problem. This story just made me feel better about my S60 like you can't believe!!!!
He got an Acura 3.2TL and bugged me because he said he saw a certain review that said his car was the best followed by the BMW 3 series then the Volvo S60 tied with the Lexus IS300 for third.
So proudly he told me of how the guy from Acura even came over to drop off the car! How nice!
Right after he took it for his first spin, he noticed that his driver's side wood trim panel was peeling off and getting sticky stuff on the leather on his door. Then, after worrying about other things ,tried all his switches and discovered the horn wasn't working.....He called Acura and was told that he would have to bring his car across the city (if you know Toronto, he had to bring it from East York all the way out to some Acura place in Mississauga) to be fixed.
The next day, as he was driving on the freeway on his way to get his brand new Acura fixed, his entire engine started smoking and the temperature gauge went right off the map. As he sat on the side of the freeway with a brand new Acura with a whole big 40km on the odometer, he called the assistance line. Eventually someone came and informed him that the electronic cooling fan was never connected.
You can imagine how angry he was. He demanded a new car and was told to "Settle down - we will fix it and it is still brand new". He is hoping no long term problems happens with a brand new engine that totally smoked out at 40 clicks!!!
Now, he asked me what my experience with Volvo was...well, I did have a few squeak problems and an occasional wierd but loud sound when running through water but....the sales guy who sold me my car still comes to my place to pick up my car (while dropping off a replacement) and then drops it back off at the end of the day - this even for regular servicing and for problems. When I called about getting the 10 CD changer, he arranged for a pickup, a replacement car, the installation and return of my car washed.
So, every car can have a problem. This story just made me feel better about my S60 like you can't believe!!!!