I've had substandard service at way too many tire shops, it seems that everybody in this business is incompentent.<P>I tried a major tire store near my house this week and they have a big sign up front "Customer Guarantees", and one of them said hand-torqued bolts. Well, I noticed my brakes are pulsating ever since I got the car back, so I broke out the torque wrench and found I couldn't even loosen the bolts without a good whack on it. I dunno if I could have even got them off with the l-shaped stock tool. There is NO WAY that this is 81 ft/lbs, it feels more like 100+. <P>Well, I'm fairly certain that the bolts were airgunned on and they warped my rotors. Now I have to go complain and waste more of my time on just another bad tire shop.<P>Other things I've had go wrong at tire shops include:<P>1) Curb damage from the technician parking my car<BR>2) Shop unable to dismount a set of tires I was planning to keep without ripping two of four of them<BR>3) Bogus charges (i.e. disposal fees when I was keeping the tires, "alloy rim handling fee" for steel rims)<P>I hate tire shops, how difficult is it to do tires right?