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I called yesterday to my dealer to find out what he knows regarding my R's arrival, since I noticed that my vessel reached its port in Baltimore, MD, yesterday. He told me I should have the car by the end of the month. I asked why so long since it just got into the Baltimore port, and he had NO idea of its location. How do I know more than the dealer does? I am slightly uneasy about this because I thought a dealer should be calling YOU updating YOU on the car's status.
 

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Re: How do I know more than my dealer?! (phuz)

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD><i>Quote, originally posted by <b>phuz</b> »</i></TD></TR><TR><TD CLASS="quote">I called yesterday to my dealer to find out what he knows regarding my R's arrival, since I noticed that my vessel reached its port in Baltimore, MD, yesterday. He told me I should have the car by the end of the month. I asked why so long since it just got into the Baltimore port, and he had NO idea of its location. How do I know more than the dealer does? I am slightly uneasy about this because I thought a dealer should be calling YOU updating YOU on the car's status. </TD></TR></TABLE>Because he did not want to be bothered with the call so he just told you something without looking into it... kind of like dealing with a person at the DMV. Honestly you shouldn't be surprised.
 

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Re: How do I know more than my dealer?! (phuz)

Think at least 5-10 days to clear customs, plus an additional 5-7 days to catch a ride and arrive to your dealer. Your dealer is just on the pessimistic side.
 

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Re: How do I know more than my dealer?! (ig_mb)

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD><i>Quote, originally posted by <b>ig_mb</b> »</i></TD></TR><TR><TD CLASS="quote">Think at least 5-10 days to clear customs, plus an additional 5-7 days to catch a ride and arrive to your dealer. Your dealer is just on the pessimistic side.</TD></TR></TABLE><br>Pessimistic? <IMG NAME="icon" SRC="http://www.vwvortex.com/vwbb/rolleyes.gif" BORDER="0"> <p>How about an adjective that starts with a "C" end ends with ...less?<p>Yannis
 

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Discussion Starter · #5 ·
my thoughts exactly <IMG NAME="icon" SRC="http://www.vwvortex.com/vwbb/smile.gif" BORDER="0">
 

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Re: (phuz)

Glad I wasn't you dealer <IMG NAME="icon" SRC="http://www.vwvortex.com/vwbb/wink.gif" BORDER="0"> <br>Actually.......you ARE correct in that he/she should have at least stayed in contact with you and given you an ETA.....Not condoning the handling of the situation...but as a matter of information....the dealer is a little "out of the loop" once the vehicle reaches the port. Other than knowing when it is scheduled to load on a truck....we have no way to confirm it's daily status as to "where it is" in the system. <br>That being said....you should have been informed better as to the timing of final delivery.
 

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Re: How do I know more than my dealer?! (GrecianVolvo)

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD><i>Quote, originally posted by <b>GrecianVolvo</b> »</i></TD></TR><TR><TD CLASS="quote">Pessimistic? <IMG NAME="icon" SRC="http://www.vwvortex.com/vwbb/rolleyes.gif" BORDER="0"> <p>How about an adjective that starts with a "C" end ends with ...less?</TD></TR></TABLE><p>I know, I know. I was trying to be polite... <IMG NAME="icon" SRC="http://www.vwvortex.com/vwbb/wink.gif" BORDER="0">
 
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