I’m in a bit of a bind but I am hopeful that the Swedespeed community can help me out.
Starting yesterday morning I started getting a terrible grinding sound from somewhere underneath my vehicle (2018 XC90 RD with air suspension and 18” wheels, 40k miles). While driving it’s an intermittent scraping but when turning left or braking it is a continuous loud grinding. It has gotten worse since yesterday.
The problem - I’m 600 miles away from home and must drive home tomorrow evening or very early Sunday morning at the latest.
I called the local dealership here and they told me that they don’t do brakes on Saturdays and there was no way they could even get me in until sometime late next week. That obviously doesn’t work. So I reluctantly decided to take it down the road to Firestone. I figured at the very least have them inspect the brakes.
However, after multiple techs spent an hour trying to undo the electronic parking brake I was told they couldn’t do anything. They informed me that Firestone’s software only goes to MY2017 for the XC90 and that no matter how many times they tried the 2017 software would not release the brake. They even got their regional manager involved but nobody could figure it out. They did offer to disassemble the whole parking brake motor assembly but I opted against that for obvious reasons.
They did let me know that the front pads were at 5 and the rears at 3 but they couldn’t see the back side due to the heat shields being in the way.
So I then super reluctantly called Sears and Pep Boys and was informed by both of them that it would be best to take the vehicle to Volvo as they have never/rarely worked on a SPA platform Volvo.
I am at a total loss. So if anyone out there knows of any national chains that can do brake work on an ‘18 XC90 I would greatly appreciate it.
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Starting yesterday morning I started getting a terrible grinding sound from somewhere underneath my vehicle (2018 XC90 RD with air suspension and 18” wheels, 40k miles). While driving it’s an intermittent scraping but when turning left or braking it is a continuous loud grinding. It has gotten worse since yesterday.
The problem - I’m 600 miles away from home and must drive home tomorrow evening or very early Sunday morning at the latest.
I called the local dealership here and they told me that they don’t do brakes on Saturdays and there was no way they could even get me in until sometime late next week. That obviously doesn’t work. So I reluctantly decided to take it down the road to Firestone. I figured at the very least have them inspect the brakes.
However, after multiple techs spent an hour trying to undo the electronic parking brake I was told they couldn’t do anything. They informed me that Firestone’s software only goes to MY2017 for the XC90 and that no matter how many times they tried the 2017 software would not release the brake. They even got their regional manager involved but nobody could figure it out. They did offer to disassemble the whole parking brake motor assembly but I opted against that for obvious reasons.
They did let me know that the front pads were at 5 and the rears at 3 but they couldn’t see the back side due to the heat shields being in the way.
So I then super reluctantly called Sears and Pep Boys and was informed by both of them that it would be best to take the vehicle to Volvo as they have never/rarely worked on a SPA platform Volvo.
I am at a total loss. So if anyone out there knows of any national chains that can do brake work on an ‘18 XC90 I would greatly appreciate it.
Sent from my iPhone using Tapatalk