Re: Good Independent Mechanic in San Jose, CA area (Prospero)
thanks for the opinion. I have never had Volpar work on any of my cars, but I do buy some parts from them. I have to say, I don't trust them. I've been working on my own cars for a long time and in fact recently changed the radiator out on my Volvo myself. I went into Volpar to find out about a Haynes-type manual for my car because of a noise I was hearing near the right front strut. The person behind the counter (I believe the owner) told me I cannot work on these cars myself except to do a tune-up and was definitely dicouraging me from working on the car myself. He gave me no help in trying to get me the information I need to work on the car myself. I got the impression he was just trying to convince me to bring it into his shop and have him fix it. It turns out there is a manual (A member on this forum pointed me to it) which will work for my car, although I have to buy it from overseas. I'd rather take my car (when I need to take it to a shop) to someone who is trying to help me save money, not spend it.
Re: Good Independent Mechanic in San Jose, CA area (dmocek)
Yep...it sounds like you found Vern in one of his moods. He's a little grumpy sometimes and can come over a little harsh at times. (Like some other people on this forum...) I actually had the same feelings after my first visit there as well. However compared to Smythe and Palo-Alto Volvo dealers and the other indie places in the area, I went back to Volpar since they know what they are doing. (Not for the bedside manner.)
Odds are he was under the impression that he was saving you from yourself. If you were asking for a manual on the car to do work that may besomething that is easy for a professional mechanic to do without a book or guide...he could have taken you for the other 90% of the people that come to him. More often than not, DIY projects generally come back to him because the person did not do it right the first time...and usually require more work to repair the consequences than the initial problem to begin with. So taken with a grain of salt, he was trying to save you money in his own way. Furthermore he was also preventing a possible conflict by not giving advice...because if he tells you one thing and you go and do it based upon your own interpertation; and then something goes wrong...most people would be at his office telling him that it is his fault and he is not responsible for paing the repair bill. I have the same practice as well, because we do live in a world where everyone has retained a lawyer just in case...and will use them for the sake of getting one-up on someone else.
Honestly and all kidding aside, some places do get greedy when it comes to doing work. Volpar has been totally legitimate each and every time I've done business with them. I still do biz with them today and even have close personal friends take their cars in for work all the time.
If you are looking for an experienced mechanic that will do the job right and will not take you for a ride...Volpar is the place to go. Parts = Volpar as well.... Now if you want someone to give you free advice on something...that's what we're all here for.
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