For me. Volvo did nothing to correct my satisfaction. According to TJ29871, they recognize car has an oil consumption issues, I had it tested which determined 1.5 qts burned per 4500 miles. They said this was normal. This doesn't sound normal at all. So I asked them "well then please tell me what you consider normal?" There must be a determined value of normal and abnormal oil consumption. So they said they would get back to me. It's been 2 weeks. Who should I pursue for a better resolution - - dealer, VCNA, or both?