[rumyn]

I had my 2018 XC60 bought back because of the vibrations. Driveshaft was the culprit it seems for me. They just didn't want to replace all the parts there.

 

[rumyn]

Has anyone talked to their dealer about a trade assist? Mine seems to think it won't be a hard sell but I'm not sure they will actually give me a fair deal. Also worried the new one will have the same issue and my current configuration is perfect.

I was given a runaround about this so I just went through a lawyer for the buyback.

FWIW - during all the times my car was in the shop, I got a chance to drive a very wide range of 2018 - 2019 loaners: XC60, XC40, S60, XC90. Not one of them had the vibration issue.
Also, a side note, my previous XC60 developed the vibration issue around 7000 miles. There were no issue with that before that mileage.
What the vibration felt like was very different than the one you get from unbalanced tire. It would start around 63MPH and get really bad if you went above 70 MPH.
It would start through the floor, so you'd feel it in the seats first, then it'd move up to the steering wheel as the speed was increasing.
Vibration at the wheel and in the seat was unbearable at 75MPH.

 

[rumyn]

I had the same situation last year after taking delivery. As soon as I started hitting speeds over 65 MPH, the vibrations became quite obvious. I brought it to the attention of my dealer and they did a load force balance and determined the Pirelli tires (21" R-Design wheels) were faulty and had them replaced under warranty from Pirelli. The next set of tires solved the problem and the vibrations have been gone for good.

The best way to eliminate tires as a culprit is to ask the dealer to swap the wheels from another car with different rims and tires. That's what I did for mine. Tires/wheels weren't the problem, but it's an important diagnostics step.

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[rumyn]

If someone is in my car as I am pointing out an issue, and their response is, "that is normal" I say, ok, let's go jump into another one and compare.

Agreed.
What I've learned from the debacle with my XC60 is that Volvo techs reaaaaally don't like diagnostics or just working on complicated issues in general.
I've been told "it's normal" 6 times before repairs started.

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[rumyn]

I'm pretty confident that my shaking isn't wheel related, but at this point I'm not ruling anything out. After having the shaking persist with three different sets of rims and countless different tires, I think it's powertrain or mounts, or something else.

I did just hear back from VCNA- they didn't provide me with any info and just asked if I've scheduled an appointment yet. I thought I was waiting to hear from them before I brought it back, but I guess I was confused. I'm just so tired of the letdown of having my car be at the dealer for 1-2 weeks just to pick it up with the problem still there. By my count, this will be my 11th visit for this issue- it just seems totally crazy to me. I have never owned a car that couldn't be fixed, but I'm starting to feel like that's the case here.

Thanks to everyone who's given suggestions of other things to check- I'm taking notes and will mention them to my SA next time.

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That's why I went the Lemon Law route. It was getting pointless to "repair" it. Mostly because the techs just weren't capable or just didn't want to.

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[rumyn]

I know what you mean- I've just really been trying to avoid that route. I've mostly kept it on the DL on here, but this car is the replacement to my first 2019 S60 T5 that was bought back via assisted trade in August. That car did not shake, but had a ton of other quality issues and was damaged in the dealers lot.

So, I'm really hoping Volvo can figure this out quickly, because if I go the lemon law route I'm not getting another Volvo. Which is really sad because I've wanted a Volvo since I was a teenager and I finally make enough to spring for one, but I'm not sure I could justify it after all this.

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There's about 99% chance that the issue is the driveshaft. But like the techs who worked on my car told me: "we really don't like doing that type of work".
Don't know what else to tell you.

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[rumyn]

Well, I guess I'll see where it goes. I get that the techs might not want to do such an involved job under warranty, which doesn't pay as well as a customer off the street would, but refusing to fix a brand new, $50k+ car just seems kind of messed up to me. I hope that's not what I'm dealing with.

Thanks for the info though- much appreciated.

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Hope they look into it and decide to do their job.
Good luck.

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[rumyn]

Almost all of the cars have vibration issues. Some more, others less.
Seeing this in TJ is normal.
Dealers telling you this is normal, is also normal.

Google is your friend. Replace "Volvo vibrations" with the brand of your choice.

There are normal vibrations, and then there's a violent shaking that happens.
Not the same. This bothsideism is stupid.

 

[rumyn]

FWIW, my lemon XC60 is up for sale at a Volvo dealership for $40K.
Someone is going to buy themselves a problem...