After driving a wide assortment of company provided vehicles for the last 40 years, I retired from Castrol 2 years ago. As a Volvo vendor, I got “A Plan” pricing and purchased a 2018 S90 T5 with the intent to keep the vehicle a long time, but now having serious second thoughts. Not counting the 2 annual maintenance visits, the car has now been in the shop 6 times. First was a recall to replace a faulty VCM, no problem, happens with all manufacturers. Next was 3 trips to 2 different dealers (my home dealer in FL and a NC dealer while on vacation last year) to fix a fill pipe seal causing a “check engine light” message to stay on. Fixed, and again no real concerns yet. Then about 3 months ago with no warning at all, when I put the car into reverse, it sounded like the transmission fell out. Also happened when shifting from Park into Drive. When driving, car shifted fine so seemed like a torque converter failure to me. In to my home dealer who had not seen that problem before on an S90. Volvo recommended a full software update, no new parts, and that seemed to resolve the issue. Two days ago, again while on vacation in N C, with no warning, the torque converter/shifter issue happened again! In to the local dealer, and yet another, different software update from Volvo. The dealer also informed me that the front brake pads were at 3mm and needed to be replaced after only 18k total miles and of course a wear item and not covered by warranty! Calipers fine, rotors fine, rear pads at 50% wear. My driving habits have not changed, and have NEVER had to replace pads that soon on any car I have owned. My wife drives my last company car - a Toyota Camry. It has 80k miles with the original pads all around and they are still good! So, to my main point here - completely disappointed in Volvo quality so far. Two trys to fix torque converter issue unacceptable - issue is w Volvo here, not the 2 dealers, so I have little confidence in Volvo. A call to Volvo “Customer Support” was a waste of time - “we will open a ticket, but you need to talk to the dealer about the cause of the problem”. Any thoughts here from techs on the brake pads? I cannot believe the OEM quality of the Volvo pads is that bad or that Volvo owners put up with that. Are there better quality aftermarket pads to try when I have to replace the rear ones? Any advice appreciated!