[DFrantz]

Not sure how it all plays out for those who may have paid out of pocket for the repairs, though generally Volvo has done much on their own up to this point for new owners and CPO owners... I don't see anything in the memos about previous repairs.

But this week Volvo pushed out an 8 year 100k warranty for these motors regarding the oil consumption. The problem is, many are right up against the 8 year mark (including my wife's XC60). The consumption rates for the I5s are pretty high requirements, but worth looking into if you have one of these. Didn't want someone to hear about it a month too late! The memo lists motors from 2013-2016.

 

[GTown]

Not sure how it all plays out for those who may have paid out of pocket for the repairs, though generally Volvo has done much on their own up to this point for new owners and CPO owners... I don't see anything in the memos about previous repairs.

But this week Volvo pushed out an 8 year 100k warranty for these motors regarding the oil consumption. The problem is, many are right up against the 8 year mark (including my wife's XC60). The consumption rates for the I5s are pretty high requirements, but worth looking into if you have one of these. Didn't want someone to hear about it a month too late! The memo lists motors from 2013-2016.

How do I get more information on this Volvo Warranty? Thanks

 

[Ultrarunner511]

Not sure how it all plays out for those who may have paid out of pocket for the repairs, though generally Volvo has done much on their own up to this point for new owners and CPO owners... I don't see anything in the memos about previous repairs.

But this week Volvo pushed out an 8 year 100k warranty for these motors regarding the oil consumption. The problem is, many are right up against the 8 year mark (including my wife's XC60). The consumption rates for the I5s are pretty high requirements, but worth looking into if you have one of these. Didn't want someone to hear about it a month too late! The memo lists motors from 2013-2016.

That’s outstanding news! If someone paid out of pocket, the lifetime parts/labor warranty applies, right?


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[DFrantz]

That’s outstanding news! If someone paid out of pocket, the lifetime parts/labor warranty applies, right?


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That's what I'm not sure of. I would think it would, but I don't know the process. Just figured it was valuable for folks to check out and hopefully be made whole.

As for getting info... check with your local service department. Service is a bit outside my lane so I'm not as well versed in it. But the first step is the schedule a consumption test. It does say a letter will be mailed to eligible owners, so maybe that will have further information.

 

[DFrantz]

Edit.. yes, the letter being sent out will have information for customers who previously paid for repairs. Found that in another memo, but I don't have the details on what to do, so that's great news!

 

[Tech]

If someone paid anything for it, even if it was partially goodwilled, then lifetime warranty applies. At least thats how it was as of the time I left.

 

[barstow]

Thank you! My CPO 2016 XC70 I5 will have ~99,400 miles on it when I hope to start the oil consumption test at the Volvo dealer on Feb 20... That is cutting it close! It uses about 4 quarts in 10,000 miles. Usage seems to increase during this interval; it starts out slower and then uses more oil as the time gets closer to the next oil change.
Edit: I recently started doing an extra oil change at ~5000 miles in between the 10k ones.
But, I think 4 quarts per 10,000 miles is within spec, unless that has changed.

 

[Island_V70]

Does this apply to second owners? My 2016 is on extended CPO.

 

[DFrantz]

Does this apply to second owners? My 2016 is on extended CPO.

Yes, this is a blanket coverage so far as owners are concerned. Volvo has generally been good for original owners and CPO the whole time. This covers those of us who buy older cars. My wife's had 3 months left of CPO when it was traded in and the previous owners didn't mention the consumption... Not sure why since it would have been covered back then. I've just been feeding the pig her oil, but got myself scheduled for consumption. My wife is horrible about checking it other than when I remind her, and I shorted the oil down to 5k intervals... but I think she's losing about a quart per 1000 which should qualify... I have my fingers crossed...

 

[DFrantz]

Thank you! My CPO 2016 XC70 I5 will have ~99,400 miles on it when I hope to start the oil consumption test at the Volvo dealer on Feb 20... That is cutting it close! It uses about 4 quarts in 10,000 miles. Usage seems to increase during this interval; it starts out slower and then uses more oil as the time gets closer to the next oil change.
Edit: I recently started doing an extra oil change at ~5000 miles in between the 10k ones.
But, I think 4 quarts per 10,000 miles is within spec, unless that has changed.

As long as the consumption test is started before 100k even if you go over during the test (minimum like 600 miles) you're still good.

 

[Wayne T5]

This is great information. Thank-you @DFrantz!

 

[PigeonDoubleTake]

As long as the consumption test is started before 100k even if you go over during the test (minimum like 600 miles) you're still good.

This is what happened with my wife's CPO 2016 XC90. They announced this new policy after she had passed 100k. But we had brought the issue to the dealer's attention long before then. So they said we will be included and in fact it goes in next week to have the engine inspected.

 

[StevesV60]

It seems that the harder you drive the more oil is consumed. So drive them like you stole them, it might help in the oil consumption test to get you in the correct range.😁 Or not. It would still be a lot of fun.
I hope I get my letter soon. My problem is years not miles.

 

[MyVolvoS60]

Not sure how it all plays out for those who may have paid out of pocket for the repairs, though generally Volvo has done much on their own up to this point for new owners and CPO owners... I don't see anything in the memos about previous repairs.

But this week Volvo pushed out an 8 year 100k warranty for these motors regarding the oil consumption. The problem is, many are right up against the 8 year mark (including my wife's XC60). The consumption rates for the I5s are pretty high requirements, but worth looking into if you have one of these. Didn't want someone to hear about it a month too late! The memo lists motors from 2013-2016.

Someone posted a thread of this one a month or so back that @Wayne T5 mentoned. However, I hate to be the negative nancy, but Volvo's program is more of a "namesake" than actually substance. The NEWEST consumption vehicle is mid 2016 production year or 6.5 years old. Under the program, the BEST case scenario would be a 2015.5 with a 2015 manufactured date.

The requirements are limiting, and given that fact a large majority of these cars have exceeded 100K, I see very few people benefiting here.

Those lawyers taking up these cases offers a far better shot at compensation (for those Volvo Denied) than this program.

 

[DFrantz]

Someone posted a thread of this one a month or so back that @Wayne T5 mentoned. However, I hate to be the negative nancy, but Volvo's program is more of a "namesake" than actually substance. The NEWEST consumption vehicle is mid 2016 production year or 6.5 years old. Under the program, the BEST case scenario would be a 2015.5 with a 2015 manufactured date.

The requirements are limiting, and given that fact a large majority of these cars have exceeded 100K, I see very few people benefiting here.

Those lawyers taking up these cases offers a far better shot at compensation (for those Volvo Denied) than this program.

Eh... I get where you're coming from but lets be honest... MOST people this affected Volvo took care of under good will. If someone bought it used and not certified and paid out of pocket, it seems there are measures in this to make that right. Folks like me with a 15.5 will get our shot, my 8 year mark is in November. It's possible that if someone had it diagnosed but then decided not to pay for the repair and just put oil in but now went over 100k might still be eligible assuming Volvo did the consumption test before 100k. So the pocket of people not to benefit will be those that had the problem and never reported it to Volvo or those over 100k. So yeah, if you're past the marks then you might still have to seek whatever legal avenues you have. But if you paid for the repair, now there is a way to make that right. Also, someone who traded the car for less to a dealer because of the oil consumption they were currently experiencing might have grounds for lost value now, not sure how that would work.

I believe I saw the total number of vehicles affected was 78k.

 

[GTown]

Fortunately, I’m in this group. 2016 w/78k. I did one oil consumption test at 70k but it didn’t meet the threshold. The oil light came on once since then. I just don’t drive much anymore but I may purposely put it on the road. This is good opportunity for Volvo to right a wrong.

 

[Wayne T5]

To me it's more of an effort at this late date to compensate people who paid for the repair over the past 10 years. I only hope that former owners held onto their paperwork and are able to get reimbursement. 10 years is a long time in car ownership - it was probably two or three cars ago for some people.

I have no idea how you'd ever make someone whole for lost value, ie, traded in a car for less because it was burning oil.

 

[MyVolvoS60]

Eh... I get where you're coming from but lets be honest... MOST people this affected Volvo took care of under good will. If someone bought it used and not certified and paid out of pocket, it seems there are measures in this to make that right. Folks like me with a 15.5 will get our shot, my 8 year mark is in November. It's possible that if someone had it diagnosed but then decided not to pay for the repair and just put oil in but now went over 100k might still be eligible assuming Volvo did the consumption test before 100k. So the pocket of people not to benefit will be those that had the problem and never reported it to Volvo or those over 100k. So yeah, if you're past the marks then you might still have to seek whatever legal avenues you have. But if you paid for the repair, now there is a way to make that right. Also, someone who traded the car for less to a dealer because of the oil consumption they were currently experiencing might have grounds for lost value now, not sure how that would work.

I believe I saw the total number of vehicles affected was 78k.

If Volvo intends to reimburse individuals for their full past out of pocket expenses, I may agree there's a greater benefit.

As it stands, out of those vehicles eligible under 8 years old and 100k, I would bet of those 78k affected, very few would meet the requirements.

 

[MyVolvoS60]

To me it's more of an effort at this late date to compensate people who paid for the repair over the past 10 years. I only hope that former owners held onto their paperwork and are able to get reimbursement. 10 years is a long time in car ownership - it was probably two or three cars ago for some people.

I have no idea how you'd ever make someone whole for lost value, ie, traded in a car for less because it was burning oil.

8 years, not 10, according to @DFrantz

 

[Wayne T5]

8 years, not 10, according to @DFrantz

Thank-you, then 8 years. Most people are turning over cars every 3 years and will have to look long and hard for a repair bill from say 2016.