Well that is just stupid user error...It makes perfect sense to me. A lot of times I hit the buttons in the cargo area without checking to see if there's something on the back seats. It's very easy to damage the seat or whatever's on it doing it this way.
Folding the backrest down manually pretty much eliminates any damage because you're already looking at the seat.
Yeah had it happen to me this week. I keep a folded rug on the back seats. I forgot about it as I couldn't see it from the boot. I couldn't work out why the seat back wouldn't flip down so I pushed it down manually in the end and it must have trapped the rug. Glad to say the flip button does actually work after my school boy error.Yes it is. But it does happen.