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Discussion Starter · #1 ·
Hello, all.

Driver Cluster / DIM wasn't operating properly. There have been several occasions where the DIM would not turn on with the vehicle. After some time it would come on (1-5 minutes), and a couple of times it cut off some of the information (half of the tachometer and speedometer, alphanumerics cut off).

Dealer Service downloaded the software again and seemed to work properly, but on a test drive, the DIM failed and went dark (black screen of death).

I also noticed that when the DIM would fail when starting, some IntelliSafe features were not available (Distance Alert, Road Sign Information; Yellow Warning in Sensus) and Adaptive Cruise Control & Pilot Assist were unavailable. Does anyone know if this is due to the DIM not working when starting the vehicle and the vehicle couldn't run through the "Intellisafe check" with the green dots in the middle of the DIM?

Dealer Service is now ordering a new DIM. Anyone know the level of effort to replace the part? I was hoping it wasn't going to come to ordering parts and only software reloads & updates.

Thanks!
 

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